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All reviews superior room basic hotel lcd tv tea coffee river view walking distance decent breakfast ample parking space shower gel comfortable stay local channels room was clean and comfortable easy parking mini fridge free breakfast wifi signal local food
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Reviewed 24 October 2017 via mobile

Pro -
- located center of town

Con -:
- old building with old interior
- Bed sheets was in dirty mark
- Bathroom wall tiles , seating chair got dirty mark
- Bedroom floor carpet very dusty
- Bathroom ceiling got water leaking mark
- Fridge was not working , not cold at all
- Provide outdoor parking , but security and safety for the car feel not SAFE .

Stayed: October 2017, travelled with family
Thank Kennlai C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.
We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with and rest assured those issued will be addressed as well and hopefully on your next visit, you’ll be able to notice the positive improvements.
We thank you for choosing us as your preferred choice of stay and looking forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

I have stayed here almost everytime when im in Kuantan. Previously the parkings were very limited but they have cleared the bushes and no more parking issues. Room and toilet is clean. Saw the cleaner vacuum the carpet however the carpet smell horrible and aircond is dusty. These 2 need to be improved.

  • Stayed: October 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.
We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with and rest assured those issued will be addressed as well and hopefully on your next visit, you’ll be able to notice the positive improvements.
We thank you for choosing us as your preferred choice of stay and looking forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Hotel is near to town. Very convenient for that low price. From the room, visitors can see the Pahang river. There is fisherman village nearby. Visitors can see boats passing by at early morning. If you are a morning person, you can jog by the river and enjoy the sunrise in the morning

Stayed: October 2017, travelled with friends
Thank IBRAHIMF433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you.

We truly look forward to seeing you again and we would like to thank you for your continued patronage.

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2017

Receptionist greeted us warmly and accommodative as we checked in late and my request of having to sleep at the high floor was granted. Furthermore, they gave me the room facing the riverside which is my favourite morning view.

Our deluxe room and washroom was spacious to my liking. Only the fact that there are holes in their bathroom which kind of an eye-sore. I hope that they will fixed it up soon. Another thing would be, do keep your conversation minimal as possible as, I think the other room can hear our conversation as, I heard theirs.

Need not to worry about parking as, the hotel provides you with a designated parking area but, it is advisable to check in first so they can notify their guard that your car will be parking at the area.

Breakfast was normal as other hotel, nothing fantastic though but doesn't matter much.

Overall, it was a pleasant stay and defo will be back for a short stay.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank gwestella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.
We are deeply regretted to hear that you stay with us was unpleasant. I have taken note of your comments with and rest assured those issued will be addressed as well and hopefully on your next visit, you’ll be able to notice the positive improvements.
We thank you for choosing us as your preferred choice of stay and looking forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

This is a very nice hotel.If you need to travel to Kuantan, this is a great hotel to stay in. The buffet breakfast was excellent on the top floor overlooking the river. Staff were very friendly and the room I was given was spacious.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sentral K, General Manager at Hotel Sentral Kuantan, responded to this reviewResponded 28 November 2017

Dear Sir/Madam,

Greetings from Hotel Sentral!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was suitable for you.

We truly look forward to seeing you again and we would like to thank you for your continued patronage.

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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