We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A well appointed *** star Hotel”
Review of Iris

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Iris
Ranked #17 of 75 Hotels in Almaty
Reviewed 10 March 2015

This was what I would call a WYSIWG (what you see is what you get). It lived up to everything it offered; 24/7 Reception (prompt and very efficient), Breakfast (a reasonable choice served in the Balcon Restaurant) each day at sensible times, this restauarnt also opened as a Bar during the day and evening serving a good choice of drink and food. PS if you want Gin & Tonic you must ask for Bombay Saphire as I couldn't get any of the 7 staff to understand Gin or Gordons!!. A clean tidy bedroom with a comfortable bed and good hot shower. In fact it was perfect for for our 3 day stay. The staff were all very friendly and efficient. English is spoken well. A great city to visit and the Medeu mountain range is spectacular.

Room Tip: Quieter rooms are at the rear
See more room tips
  • Stayed: February 2015, travelled with friends
    • Value
    • Rooms
    • Service
Thank Graham R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (61)
Traveller rating
Traveller type
Time of year
Language

12 - 16 of 61 reviews

Reviewed 3 February 2015

The location is good, close to the center anв so on. Rooms are pretty good for their price. But the hotel has no lobby at all, so you can't setup any meetings there. Instead you'll be using the Balcon restaurant, which is quite expensive. I would recommend you this hotel if all you are planning to do there is to sleep and take a shower, they just don't have any other facilities. Staff was friendly, with a touch of good humor.

Room Tip: Try to avoid the street-side rooms, it is noisy from early morning.
See more room tips
  • Stayed: January 2015, travelled on business
    • Value
    • Rooms
    • Service
Thank Nektoalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Stayed in Iris Hotel a couple of days. Unlike to excellent service you get in Russian hotels these days, and also Kazakhstani hotels, this was a disappointment. OK location. OK rooms, but poor service. Two of the three days I stayed had to ask for toilet paper, not because a was a big consumer, but because it wasn't refilled (and no extra roll). And when asking, I had to repet several times before it arrived. Roomes were made at five in the afternoon. Moreover, the breakfast on offer was ok, but served in an irritating manner. Five waiters (sic !) asked me about my room number the first morning. The next morning I warned that "I would tell this only once", and they shunned me thereafter. Entering the same in the afternoon (now serving as a nice-looking cafe) the waiter ran after me until I found a table, and stood watching me (all seven of them) while I drunk my coffee. Strange. Avoid Iris Hotel. Otherwise Alma-Ata is a friendly place With a lot of nice people and high level of service in cafes and restaurants.

Room Tip: I never saw the pool or fitness centre. gave it excellent not to be unfair.
See more room tips
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JornH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014 via mobile

It was only a two night stay but wouldn't have had any problems staying longer. Clean rooms, very friendly English speaking staff and for a very affordable price

Love the "Balcon" bar/restaurant where also the very good breakfast is served.

Stayed: April 2014, travelled on business
1  Thank Tyconian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

This hotel is quite new. Rooms are new,clean and modern. Internet is fast and stable. Can recommend this hotel. Just do not order taxis thru hotel reception,they will call you exepensive one, mine driver was rude and wanted more money for receipt!

Room Tip: Ask for a room with windows to back yard, not to the street. Go high, to find quite rooms.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GlobalTraveller81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Almaty hotels
0.8 km away
Kazakhstan
Kazakhstan
#23 of 75 in Almaty
287 reviews
3.5 km away
Almaty-Sapar
Almaty-Sapar
#33 of 75 in Almaty
32 reviews
1 km away
D'Rami
D'Rami
#7 of 75 in Almaty
101 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Kazzhol
Kazzhol
#6 of 75 in Almaty
343 reviews
9.4 km away
Saraichik
Saraichik
#13 of 75 in Almaty
43 reviews
1.4 km away
Ambassador
Ambassador
#20 of 75 in Almaty
86 reviews
Show Prices
Show Prices
Show Prices

Been to Iris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iris

Address: Furmanova 176, Almaty 050010, Kazakhstan
Region: Kazakhstan > Almaty
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #17 of 75 Hotels in Almaty
Price Range: €46 - €54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Iris 3*
Number of rooms: 36
Official Description (provided by the hotel):
As needed - to know that there is a place where you are always welcome!Know what your preferences are extremely important, your wishes will be carried out with flawless precision, and your comfort will be taken care of professionals.Know that the quality, convenience and efficiency at a reasonable price - it's not just words, but a harmonious working philosophy, designed to make your stay enjoya ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Iris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing