Beware of this hotel. This is the worst hotel I have stayed in a long time. ZERO level of Service. NO ONE understands English. AC doesnt work in the room and when asked for, I was told, it will start from May 15. The worst possible breakfast I have had in my life.
Rooms are ok, but bathrroms are as big as inside of a car. The only thing the room service can provide is callgirls, which they are too willing to provide even when not asked for.
I would not even recommend my enemy to stay here.
In the past 4 months, 5 General Managers have changed. I met the recnt one, and he was clueless about the service levels, though he could speak english well.
I would put this hotel on WARNING status.
- Official Description (provided by the hotel):
- Personnel of Grand Hotel "Aiser " Almaty created all conditions so that guests could enjoy comfortable accommodation in the heart of the southern capital. The hotel has sauna, gym, beauty salon, where you can relax and spend your free time with benefit to health. The hotel has a business center as well as several meeting rooms for business travelers. In addition, restaurants of Grand Hotel Aiser successfully carry out all kinds of celebrations, anniversaries and corporate events. ... more less
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