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“Great Service”
Review of Hotel Ocean

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Hotel Ocean
Ranked #2 of 111 Hotels / Ryokan in Naha
Certificate of Excellence
Reviewed 19 June 2017

The hotel is well located and close to public transportation and restaurants close by. Our checkin was smooth as the staff were polite and prepared. The next day morning, we had an unusual problem and asked the front desk for help. Sakurana was a godsend. She helped us with multiple solutions and even made phone calls on our behalf to make our day and vacation memorable and worry free. We were delighted and enthused by her enthusiasm and were glad to have having experienced the hospitality and politeness of people of Japan first hand. If we are in Okinawa again, there would not be a second thought to find a hotel for us to stay.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank rainman18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルオーシャン, マネージャー at Hotel Ocean, responded to this reviewResponded 23 June 2017

Dear : rainman18-san
We highly appreciate your staying and writing a review of Hotel Ocean.
We were glad to meeting you.
And we feel happy because you've enjoyed your trip in Okinawa.

I was glad to be able to help you.
Japan in generally is a fantastic country for hospitality,
and we are glad that you were able to experience this first hand.

We will continuously make an effort to enhance the quality of services of our hotel in the future.
We,all of staff, really want to meet you again when you come to Okinawa in the next time.
We are waiting for you at Hotel Ocean Okinawa.

Hotel Ocean Okinawa / Sakura Fukuyama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 470 reviews

Reviewed 4 June 2017

staffs were hospitality and breakfast was perfect! just 10 mins to 国際通り. We would like to come again!
Btw, staff Tamaki was very nice and he recommended a nice local Izakaya called “Happy." the food was delicious and the boss was also so friendly. Hope to visit again soon:)

  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank VitataH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルオーシャン, マネージャー at Hotel Ocean, responded to this reviewResponded 9 June 2017

Dear : VitataH-san
Thank you for staying with us in this time.
I was really glad to see you.
I guess you enjoyed your trip in Okinawa and various services of our hotel.
We,all of staffs,are glad to be complimented by you.
We will continuously make an effort to enhance the quality of services of our hotel in the future.
We really want to meet you again when you come to Okinawa in the next time.
We are waiting for you at Hotel Ocean Okinawa.
Hotel Ocean Okinawa / Sakura Fukuyama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2017

From the choice of pillows, toothbrushes and shampoo wall (it looked like a supermarket display) this hotel tries to make every guest's stay as personalised as possible. Each floor has a 'free rental' area which contains scales, back massager, clothes rack etc.

Breakfast was fabulous with many Okinawan dishes- each labelled in Japanese which shows a lot of care and commitment in promoting local food. The hotel mascot (shisha) featured on each of the labels, room signs and hotel information packs. There's obviously a very talented illustration artist who produced all their marketing material.

The only reason why I'm not giving the hotel 5 stars is that I've asked for a non-smoking room and granted, they did give me a non-smoking room. However, it seemed like the room only became non-smoking a few weeks/days ago as everything still smelled like smoke and there was no way to open the window.

Stayed: May 2017, travelled as a couple
Thank JessR0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルオーシャン, マネージャー at Hotel Ocean, responded to this reviewResponded 16 May 2017

Dear : JessR0b-san
hank you very much for staying with us at Hotel Ocean Okinawa, and thank you for your detailed review and comments about our service for guest. It is our greatest pleasure to know that you have enjoyed your stay.
Hotel Ocean is end of Kokusai-dori and you can go to Hotel Ocean by monorail from Naha Airport in 25 minutes. So it is very convenient to go to shopping and look for restaurant.
We provide many Okinawa traditional foods for our guests when breakfast. I promise all guests are satisfied with our breakfast.
We prepare several amazing service for all guest.
First, when you go to Hotel Ocean, you can see many kinds of shampoos and enjoy the scenery of colorful shampoos.
I think you realize the five kinds of pillows when you check in, and they make you sleep comfortable.
Whenever you want to take a rest, you can take a coffee, tea, green tea, and Okinawa traditional alcohol "Awamori" for free at the cafeteria.
We have many rental goods to make you comfortable staying with Hotel Ocean.
When you come back to Okinawa someday, please stay at Hotel Ocean.
Thank you once again for your good review, we are looking forward to seeing you again next time.
Hotel Ocean Okinawa / Sakura Fukuyama

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Reviewed 6 April 2017 via mobile

Good service overall. Front desk personnel were polite and knew their business. They had our online reservation information all in order. Rooms were neat and clean. Bathrooms are a little tight, especially for someone a little bigger. Rooms are a little small for someone with a fair amount of luggage. The breakfast buffet was GREAT. Variety of food was amazing, and we enjoyed it every morning. They also had free coffee and drinks in the lobby area. Location on Kokusai Street is excellent and within walking distance of a monorail station and shopping areas. Overall, I give them a 8 and a half out of 10.

Stayed: March 2017, travelled with family
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルオーシャン, マネージャー at Hotel Ocean, responded to this reviewResponded 9 April 2017

Thank you for staying at Hotel Ocean in this time.
I was really glad to see you.
I guess you enjoyed your trip in Okinawa and various services of our hotel.
We,all of staffs,are glad to be complimented by you.
We will continuously make an effort to enhance the quality of services of our hotel in the future.
We really want to meet you again when you come to Okinawa in the next time.
We are waiting for you at Hotel Ocean Okinawa.
Hotel Ocean Okinawa / Sakura Fukuyama

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2017

I had one night to kill in Naha so found this hotel on a website. The rooms are classically small, as all are in Japan, but more than enough room to function and very very comfortable (and air conditioning is modern). Everything was clean and tidy, and the hotel staff were very friendly and offered lots of free services. Kokusai Dori (international street) is right outside. All in all, much better than the other place I stayed in Naha.

  • Stayed: February 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルオーシャン, マネージャー at Hotel Ocean, responded to this reviewResponded 15 February 2017

Thank you for staying at our Hotel Ocean in this time.
I was really glad to see you.
I guess you enjoyed your trip in Okinawa and various services of our hotel.
We,all of staffs,are glad to be complimented by you.
We will continuously make an effort to enhance the quality of services of our hotel in the future.
We really want to meet you again when you come to Okinawa in the next time.
We are waiting for you at Hotel Ocean Okinawa.

Hotel Ocean Okinawa / Sakura Fukuyama

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ocean

Address: 2-4-8 Asato, Naha 902-0067, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
#4 Family Hotel in Naha
#5 Romantic Hotel in Naha
#9 Business Hotel in Naha
Price Range: €53 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ocean 3*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hotel Ocean Naha, Okinawa Prefecture, Japan

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