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“Good location”

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Double Tree by Hilton Hotel Naha
Ranked #17 of 111 Hotels / Ryokan in Naha
Certificate of Excellence
Reviewed 12 November 2017 via mobile

Location is excellent, just next to Asahibashi monorail station. Naha bus terminal is just around the corner. Walking distance to Kokusai Dori. All front desk staffs are friendly and helpful with fluent English. We were offered to upgrade to a twin bedroom. Surprise to know we were upgraded to the top floor with seaview! Room size was still small but beds are very comfortable. The floor was quiet and our housekeepers keep our rooms and bathrooms very tidy everyday (despite they only remember to replenish complimentary water on the last night of our stay). Thank you to the front desk staff and housekeepers. We had a pleasant 4-night stay at your hotel.

Stayed: November 2017, travelled with family
Thank tsangt180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Double Tree by Hilton Naha at Double Tree by Hilton Hotel Naha, responded to this reviewResponded 28 November 2017

Thank you very much for staying with us at the DoubleTree by Hilton Naha. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
Thank you once again, and we look forward to welcoming you again to the DoubleTree by Hilton Naha in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16 - 20 of 1,187 reviews

Reviewed 29 August 2017

After looking at several possible hotels for our first-time visit to Okinawa with Naha as our base for 6 days, we finally chose the Doubletree Naha--and we are so glad we did. The staff was welcoming, willing to help and always courteous, from the first check in at the front desk (thanks for the freshly baked cookies too), to the housekeeping and breakfast staff. Rooms were immaculate, though as others have said, typically small. We even got upgraded to a corner room and still felt a bit cramped. There was no closet space, just a hanger-bar across a 15-18" space, barely enough. No luggage racks so cleared off the small coffee table and stacked our two rollaboard bags to get them off the floor. That's the only negative--and this is totally outweighed by the great location and terrific staff. Location across the street from the YUI monorail was such a fantastic plus, especially in the hot, humid Okinawa climate. That made it so easy to get around and to get a break from the heat. The Doubletree became our wonderful oasis after a day out. The location is also an easy walk to the tour bus terminals, the Kokusai dori main shopping street, or to take the YUI to get closer and to the the pottery streets or the Shuri castle. We saw a few higher-rated, more expensive hotels, but they were a long, sweaty walk from transportation. Guest room and bathroom were immaculate: housekeeping changed bed linens and towels everyday, even if we kept the towels on the racks, also providing a pair of fresh pajama-top-like robes each day. Two comp water bottles and Nespresso cups replenished each day too. Breakfast room--as Hilton Honors Gold, the breakfast was included and we were shown to a private side dining room for Honors members, which was great because as others have said, breakfast can get pretty crowded. Food selections were plentiful, with Asian, Western and local Okinawan offerings, including a made-to-order egg station and beautiful local fruits. Wifi was strong enough for skype calls and two desktops (one PC and one Mac) are available in the lobby for guest use. In sum, the Doubletree far exceeded my expectations and I would return in a heartbeat. Thanks for the great stay, Doubletree!

Stayed: August 2017
Thank Zebra888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, DoubleTree by Hilton Naha at Double Tree by Hilton Hotel Naha, responded to this reviewResponded 5 September 2017

We are grateful that you have taken the time to post a review of your recent stay. and we very much appreciate your detailed review of the hotel. I am delighted to hear that you were satisfied with the room and that you also enjoyed our breakfast experience.
I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
Thank you once again, and we look forward to welcoming you again to the Double Tree by Hilton Naha in the future.

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Reviewed 17 August 2017

The staff and facilities met and exceeded every possible expectation. The front desk as very helpful, and the room was very clean. I very much appreciated the silent message left on the phone when the staff was unable to clean my room during the day due to me leaving the do not disturb sign on the door.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, the DoubleTree by Hilton Naha at Double Tree by Hilton Hotel Naha, responded to this reviewResponded 5 September 2017

Thank you very much for staying with us at the DoubleTree by Hilton Naha, and thank you very much for taking your valuable time to provide your feedback on booking.com.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
We look forward to welcoming you back to DoubleTree by Hilton Naha.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

Check-in on 09.08.2017 for a 4 nights stay vacation in Okinawa
The hotel location is conveniently located.
The monorail link from Airport stops right in front of the hotel
The ride was JPY 260 per way.
Taxi ride to the hotel is about 10 minutes and cost about JPY 1,200
A 10 minutes walk to the famous Kokusai-dori street
Behind the hotel is the Lawson, local sundries shop
Plenty of eatery nearby

About the hotel, the room are nice, cozy and spacious
The rooms are well cleaned everyday
Though there were many guest during breakfast time, the hotel staff planned and
professional.
They ensure, no queue jumping, no hogging of seats.
Everything was done with great professionalism, orderly and good manners.
They have proficient English speaking staff.
Parking is convenient and plenty with small charges of JYP1,500 per night.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Service
2  Thank Kris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, the DoubleTree by Hilton Naha at Double Tree by Hilton Hotel Naha, responded to this reviewResponded 5 September 2017

Thank you very much for taking the time to provide your feedback on Tripadvisor.
It is our greatest pleasure to know that you have enjoyed your stay.
We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
Thank you once again, and we look forward to welcoming you again to the DoubleTree by Hilton Naha in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

It was my second visit at Double Tree and never disappointed. The hotel is accessible by train avoiding customer to pay for pricy taxi. Comfortable and clean room, compared to others hotels in the city. Amazing and trained staff. Excellent breakfast too

Stayed: May 2017
Thank changfreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Double Tree by Hilton Naha at Double Tree by Hilton Hotel Naha, responded to this reviewResponded 6 August 2017

Thank you very much for staying again with us at the DoubleTree by Hilton Naha, and for taking your valuable time to place comments for us. It is our greatest pleasure to know that you have enjoyed your stay. We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
We here at the DoubleTree by Hilton Naha look forward to welcoming you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Double Tree by Hilton Hotel Naha

Address: 3-15 Higashimachi, Naha 900-0034, Okinawa Prefecture (Formerly Hotel Solvita Premier Asahibashi)
Phone Number:
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#5 Luxury Hotel in Naha
#6 Family Hotel in Naha
#8 Romantic Hotel in Naha
#11 Business Hotel in Naha
Price Range: €94 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Double Tree by Hilton Hotel Naha 4*
Number of rooms: 228
Official Description (provided by the hotel):
DoubleTree by Hilton Naha is centrally located in Naha along Route 58, approximately10 minutes from Naha Airport by car or monorail. Nearby are many corporate offices such as the Okinawa Convention Bureau, Ryukyu Bank and Okinawa TV Broadcasting. Our full-service hotel in Naha is also convenient to historic attractions such as Shuri Castle, the Okinawa Peace Memorial and Okinawa Prefectural Museum. Walk 10 minutes to Kokusai-dori, the city center with numerous shops and restaurants. *In Okinawa, there are two DoubleTree by Hilton hotels, Higashi-machi & Shuri. Please make certain of the property of your choice. ... more   less 
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Also Known As:
Solvita Premier Asahibashi Naha
Double Tree By Hilton Hotel Naha Okinawa Prefecture, Japan

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