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Reviews (456)
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All reviewsmonorail stationnice breakfastfew minutes walkhot watersmall roomwestern stylekokusai dorishopping streetnice hotelreasonable priceshort stayconvenience storenaha airportconvenient locationfamily martjapanokinawa
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Reviewed 5 December 2017

The room although small, has a good layout so there was more than ample space for a solo traveller. The daily breakfast was good and housekeeping was done quite well. Slight drawback only that bottled water was provided only on the first day.

Stayed: November 2017, travelled solo
Review collected in partnership with this hotel
Thank chuaws75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 9 December 2017

Dear Chuaws75,
Thank you very much for staying with us and your time to write a review.
Your rating and comments are highly appreciated.
More than all, it is very happy to hear that you enjoyed your stay.
Just as you mentioned the bottled of water in the room, we provide them on the first day only and from the second day, we are able to provide them upon the request due to the limitation of the number of our staffs.
We apologize for this inconvenience and your understanding is highly appreciated.
With your voices as big help and encouragement, we are making an effort to provide more comfortable and memorable stay as best as we can so that you might be more ready for exploring Okinawa fully.
It would be very happy if we are able to see you again.
Have an awesome day.
Best regards,
ESTINATE HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2017

Rooms are quite small so the hotel is good for a short stay, I wouldn't stay longer than two nights as I like to be in more "homy" hotels when I stay longer.
On the plus side: breakfast was very good, room was clean and it's easy to get to even with public transportation.
Even better: each room has its own wifi connection so no worries about a saturated network!

  • Stayed: November 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 21 November 2017

Dear Jessica F,
Thank you very much for staying with us and your time to write a review.
Your rating and comments are highly appreciated.
Just as you mentioned the location, it is located in a centre of Naha city and the public transportation is close as well.
By bus, you are able to embark your journey in this main island of Okinawa.
By ferry, you are able to embark your journey to the Kerama islands constituted three beautiful islands, such as Tokashiki, Zamami, and Aka, all of which are extremely beautiful like a garden of Eden written in the ancient book.
We are always happy to share the information and support your trip.
It would be happy if we are able to see you again.
Have a wonderful day.
Best regards,
ESTINATE HOTEL.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2017

We've stayed there for 9 days and were very happy with the hotel and the staff.
They are very friendly and care about your stay in Naha. The Kokusai-Dori, the bus station and the harbour are nearby. You can reach the locations through few minutes of walking.
The bar and the served food are really great and give you even more comfort. We'll definitely return!

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank ichen_216033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 20 November 2017

Dear Ichen-216033,
Thank you very much for staying with us and writing a review.
Your rating and comments are highly appreciated.
More than all, it is very happy to hear that you enjoyed your stay at ESTINATE HOTEL.
Just as you mentioned the location, this is located in a center of Naha city and there are many shops, restaurants, and public transportation.
We are always happy to support your trip and make it more smooth and memorable.
We all look forward to welcoming you again in the future on your next trip.
Have a wonderful day.
Best regards,
ESTINATE HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Just loved the cool, modern vibe and the delicious breakfast. The room was small but I expect that in Japan. They were very clean and the cleaning staff was very considerate.
I also thought the front staff were also great.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
Thank mbarbe_198293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 13 November 2017

Dear mbarbe_198293,
Thank you very much for staying with us and writing a review.
Your rating and comments are highly appreciated.
More than all, it is very happy to hear that you enjoyed your stay.
We are always trying to support your trip and make it more smooth and memorable as best we can so that you might be more ready for exploring Okinawa fully.
We all look forward to welcoming you again in the future.
Have an awesome day.
Best regards,
ESTINATE HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017

Parking is handy even though a few blocks away. Breakfast is great. Everything is close. Staff is extremely helpful and friendly. The room may be small, but the I think it is value for money when you compare the price you pay

Room Tip: There may be smell of rusty water or old carpet for rooms on the 4th floor as it is the laundry floor. I did not smell it but my wife did, and the staff are more than happy to change the room for us.
Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
Thank stoneage_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 6 November 2017

Dear stoneage_12,
Thank you very much for staying with us and your time to write a review.
Your rating and comments are highly appreciated.
More than all, it is very happy to hear that you enjoyed your stay here at ESTINATE HOTEL.
We are always trying to support your trip and make your trip more smooth and memorable by the knowledge we have as the residences of Okinawa.
It would be very happy if we are able to see you again in the future.
Have a wonderful day.
Best regards,
ESTINATE HOTEL

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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