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6 - 11 of 454 reviews
Reviewed 22 October 2019

Stayed here for 3 nights whilst watching some rwc games in oita. Lovely hotel, very modern and has a large sized onsen for relaxing in after a long day walking. Plenty of bars and restaurants around the area and staff are happy to help you plan out what to do and give out their personal recommendations.

Date of stay: October 2019
Trip type: Travelled with friends
Thank sam f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Roam811077, 広報担当マネージャー at Nishitetsu Resort Inn Beppu, responded to this reviewResponded 27 October 2019

Thank you for using Nishitetsu Resort Beppu this time. Thank you again for your kind attention. It will be an encouragement to my future as customers feel comfortable and very satisfied with their staff. We aim to be a hotel aimed at providing you with more peace and mind to more customers without relying on the words you have spoken to us. Please use again. I am looking forward to your next reservation at the bottom of my mind. Front Nakashima

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2019

Check-in was very fast and the front-desk staff speak good English. It was a little bit of a walk (10 - 15 min) from the Beppu train station but very easy to locate.
The room is modern, wifi stable & enough space to move around.
I enjoyed the public bath which is very clean and spacious. There is both an indoor bath and outdoor bath. After a long day walking, the bath is an enjoyment.
There is Lawson & Starbucks at the mall across the hotel so very convenient if you need to pick a quick-bit, snacks or coffee.
Breakfast is also very good with wide selection of Japanese breakfast items and 2 soup selection. The coffee is decent too.

Room tip: Request for high floor if you wish for the sea view (may cost more)
Date of stay: September 2019
    • Location
    • Rooms
    • Service
2  Thank PJLow
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Roam811077, 広報担当マネージャー at Nishitetsu Resort Inn Beppu, responded to this reviewResponded 23 October 2019

Thank you for using Nishitetsu Resort Beppu this time. Thank you again for your kind attention. It will be an encouragement to my future as customers feel comfortable and very satisfied with their staff. We aim to be a hotel aimed at providing you with more peace and mind to more customers without relying on the words you have spoken to us. Please use again. I am looking forward to your next reservation at the bottom of my mind. Front Nakashima

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Reviewed 21 August 2019

We stayed four nights and enjoyed our stay. The room was spacious, clean, had all the necessary amenities, no outside noise and the beds were comfortable. Internet free and fast. Staff was friendly and helpful. Parking free and if the lot is full they extra space in the near vicinity.
The onsen was a real treat with different baths and a sauna.
Breakfast was fine, but closed at 9.30 which we found a bit early. Ten would be nicer.
Cleaning the room always done before 12.00 if you leave your room 10.00 latest.
The hotel is near restaurants and opposite one the main department stores.

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
Thank Stephan1954
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Roam811077, 広報担当マネージャー at Nishitetsu Resort Inn Beppu, responded to this reviewResponded 23 October 2019

Thank you for using Nishitetsu Resort Beppu this time. Thank you again for your kind attention. It will be an encouragement to my future as customers feel comfortable and very satisfied with their staff. We aim to be a hotel aimed at providing you with more peace and mind to more customers without relying on the words you have spoken to us. Please use again. I am looking forward to your next reservation at the bottom of my mind. Front Nakashima

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Reviewed 7 August 2019 via mobile

Stayed here for a night in time for the city’s annual summer beach festival, and it was a 5 minute to the heart of the action. The breakfast was good, all the Japanese type of breakfast you could ask for, grilled salmon, rice, miso soup, congee, several types of coffee, scrambled eggs, Japanese omelets’, sausages….you get the drift. The parking is free too if you are driving. The rooms and toilets are a bit small but bearable. What we did for shower was we went to their hot spring bath. After a long day, it’s nice to get a nice hot dip before sleep time. Plus the shower pressure at the onsen was awesome. We even went there for our morning shower before breakfast. Many family restaurants nearby including Jolly Pasta and I think it was Royal host, and of course convenient stores. Overall for the price, the value was outstanding.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank kyuen7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Roam811077, 広報担当マネージャー at Nishitetsu Resort Inn Beppu, responded to this reviewResponded 23 October 2019

Thank you for using Nishitetsu Resort Beppu this time. Thank you again for your kind attention. It will be an encouragement to my future as customers feel comfortable and very satisfied with their staff. We aim to be a hotel aimed at providing you with more peace and mind to more customers without relying on the words you have spoken to us. Please use again. I am looking forward to your next reservation at the bottom of my mind. Front Nakashima

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Reviewed 20 July 2019 via mobile

The hotel is about 4 blocks from the train station, or about a 10 minute walk, which isn't easy if you have luggage. If you take a cab, it's probably 2 minutes? The reception staff were all incredibly polite and the room, while small, is clean and provides all the necessary amenities. They even managed to squeeze in a small couch! I would describe the room as very "Muji". Breakfast buffet selection was simple- Japanese or bread (and sausage). The Japanese selection was a little strange with karaage chicken as one of its options. A little heavy for breakfast? All in all, a very pleasant one-night stay.

Date of stay: July 2019
Trip type: Travelled solo
Thank Sychim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Roam811077, 広報担当マネージャー at Nishitetsu Resort Inn Beppu, responded to this reviewResponded 23 October 2019

Thank you for using Nishitetsu Resort Beppu this time. Thank you again for your kind attention. It will be an encouragement to my future as customers feel comfortable and very satisfied with their staff. We aim to be a hotel aimed at providing you with more peace and mind to more customers without relying on the words you have spoken to us. Please use again. I am looking forward to your next reservation at the bottom of my mind. Front Nakashima

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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