We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
7 people are viewing this hotel
Lock in the lowest price from these sites
Agoda.com
US$605
View deal
Expedia.com
Hotels.com
Booking.com
View all 14 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (391)
Filter reviews
391 results
Traveller rating
256
100
25
8
2
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
256
100
25
8
2
See what travellers are saying:
Selected filters
Filter
Updating list...
2 - 7 of 391 reviews
Reviewed 30 October 2019 via mobile

Exquisite experience all around. Service was excellent from the moment we set foot in this gorgeous resort. We were visiting for the Rugby World Cup & thought we’d treat ourselves. So glad we did! Our room was spacious, clean & comfortable with stunning views of the ocean from our private hot spring tub & also a separate balcony. We look forward to returning to enjoy this place again.

Date of stay: October 2019
1  Thank braveblossoms19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 October 2019

Beautiful sea view on the balcony and the living room. Fantastic live jazz performance in the bar. The best is the hot spring in the public room as well as in the balcony. Friendly and helpful staff (except the incident below).

However, the good experience was ended, unfortunately with a small incident, which negatively impact our mood. Here's the incident. In the last day of our 2-day stay, we checked out early at around 7am, to catch a shuttle bus at 7:15am. So we went to the restaurant and kindly requested a breakfast take-out. We're greeted by a lady who speak Chinese, as we are from China (however I can speak fluent English with other staff) . This lady behaved very impolitely and impatiently to our requests. She objected our requests without explanation and apologies. What she said is that the hotel has rules not to take out food from the buffet restaurant, although we explained our tight schedule and only requested a couple pieces of bread, which we paid for in our bill. She didn't try to solve guests' problems and meet our appropriate needs. I think she does not represent the average service standard in this hotel. In the end, I don't have time to argue and just left.

I hope the management can face the problem and improve the experience, especially for international guests in the future.

Date of stay: October 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank EdwardHan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 September 2019 via mobile

If you want a great view and private bath in your room, this may be the place for you. But we stayed at other places for half the price with better food, service and room. Common areas here are nice(restaurants, lounge areas, outdoor hallways) but our room was bland and had no comfortable place to sit and enjoy the view. And the private bath was too hot to stand with no easy way to cool it off. Food was ok but too much of it and our server was not pleasant when we could not finish it all. We were also given a lot of incorrect info at the start by staff who did not communicate well in Japanese, so we missed out on some key experiences. Small things requested were extra cost....at USD$700/ night for two people it is really not worth it.

Date of stay: September 2019
Trip type: Travelled with friends
1  Thank annterbanter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 3 May 2019

立ち寄り湯で利用しました。せっかくなので、オーシャンビューの家族風呂にしました。檜風呂で60分間の利用、とても清潔で海を眺めながらの入浴はとても気持ちが良かったです。
I didn't stay here but used only bath. There is a public and private bath in roof top with an ocean view, so we decided to take a private one. You can see the ocean from the bath and the bath tab was made of Hinoki "white cedar". It is in a good location and the private bath is charged by the room, not by person.

Date of stay: April 2019
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank amigachika
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 February 2019 via mobile

Beppu 別府 is very famous and popular city for Hot Spring.
I visited here because there is Hot Spring bathroom
near seaside. It’s fantastic view from bathroom
early in the morning.
Dinner and Breakfast are so tasty.
Their service is so gentle.
If I visit again to Beppu, I want to stay here again.

Date of stay: February 2019
Trip type: Travelled as a couple
1  Thank Hiroaosta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
View more reviews