This hotel managed by Plan Do see Group.
Good service and nice foods. Staff was very friendly.
This hotel has spa facility especially for ladies.
In summer time , there is a good swimming pool at out side.
- Free Wifi
There is the hotel near the sea.It is an ocean view.
The front desk is crowded,but the correspondence is kind.
Interior decoration is fair.It is the atmosphere such as the south island.
The hotel was like the theme park.
To provide a reasonable and high quality service transparent in service content.
Let me start off by saying that this place had a great outside view! The rooms are good, really good. We got 2 rooms for our family and it was great. The furniture and upgraded toilet is really good. Other than that, I have nothing negative to report. Stay here if you are looking for a bang for your buck hotel room.
I stated here for 2 nights and the staff was amazing. Everyone we came in contact with was so nice and helpful!
Location is nice and we had a beautiful view from our room.
It is kind of far from the city, but they offer a free shuttle service. We took advantage of it and spent one day walking around the Tenjin area.
We ate dinner in the Italian restaurant in the hotel and the food was delicious! Our server was great and really went out of his way to explain the dishes to us. The service and food were both so great that we went back for dinner the following night too!
Room was spacious. It could use a little bit of an update, but it was clean and nice soon complaints here.
I would definitely stay here again!
After spending time in major town centre hotels with non opening windows, Luigans was a nice change, with south facing rooms and fresh air. The room size is similar to European hotels (in superior room, high floor) and very clean and comfortable. It is out of town but there are regular (free) shuttle bus to Hakata station, takes between 30-40 mins depending on traffic. The staff is very polite, English spoken. Breakfast is very good, serving both continental and Japanese. There are nice walks around the resort. The pool was closed in November, the beach had no swimming signs. Overall, a very nice resort hotel for relaxation.
We stayed three nights at this hotel and we're quite satisfied with the service and everything. It is to say that it can't keep up with any "real" (non-japanese) beach resort because the sun sets behind the building (sun until 4pm) and it's forbidden to swim in the sea. Apart from that, we couldn't complain about the service and the food. HOWEVER, we had cockroaches in our room! When a staff member helped us to remove the (visible) roaches, he answered our question whether there are more roaches with a clear "Yes". The day we checked out we asked for a discount which they were not willing to give since "we were moved to another room" - which is, at least for european standards, the absolute least they could have done.
To conclude, only stay at this nice resort if you can bear cockroaches in your room.