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All reviews narita airport walking distance other hotels across the street bus stop checking in west exit minute walk omiya luggage shopping station bonsai subway eateries key rates
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Reviewed 21 June 2014

It may be a little unfair to just give this an average rating as it is probably the best hotel in the area but it is set up more in the Japanese style than western so therefore the rooms are very small and anything other than an overnight bag is hard to deal with in the room, apart from that the breakfast buffet is also a little limited but there is an awful lot of restaurants and shopping areas surrounding the hotel.
So why choose this over the numerous other hotels located in town? Once again it was for its location close to the Saitama Arena where we were working, it is about a 10 minute drive as opposed to potentially 90 minutes in traffic from anywhere in central Tokyo.
All in all a decent place.

  • Stayed: June 2014, travelled on business
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2  Thank Arthurkemish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014

3 times visited Ageo on business trip but chose to stay at Omiya since this hotel was really very good.
The hotel service was also excellent.
Rooms are really nice & well maintained.
Morning breakfast although of little choice but nevertheless is good.

  • Stayed: April 2013, travelled on business
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2  Thank Partha Pratim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

If you plan to go to city of Omiya(Oh-Me-Ya) for any reason, go ahead, make a reservation to Palace Hotel Omiya. I made a reservation by InterNet, about $100 night. There are some great special deal on their WebSite. My room was a single room. Yes, it is a kind of small room, but it is big enough for me to have a comfortable experiences at this Hotel. Inside room, contemporary interior design is impressive. My room has a small window/venetian blinds between bedroom to bathroom. That's so classy. Bed was big enough for my height: 6-feet. and is comfortable. Clean sheets, blanket and cover. Very quiet refrigerator has some drinks available inside. Heater is nearly silent. Nice desk has a big desk lamp. Real ceramics coffee and tea cup set. TV has access to BBC and all Japanese TV channels. Long skinny box shape cool clock on near bed and there are night light and foot light. Huge mirror is near door against wall. This is so clever, there are wardrobe (6 hangers) and shoe box area behind huge mirror between wall in order to save space. Functionally, it does work well. Inside bathroom, everything is so contemporary style and so neat. You get everything you need for your bath, shower, brush your tooth, wash your face and makeup for woman. They have Japanese Hi-tech bidet toilet. I love Shiseido ECO soap bar. It is a kind of small bathroom, but everything is very neat and beautiful. Door has no conventional key, instead, you get wireless power open and lock door with credit card size key. Location of this hotel is excellent. It is only 10 minutes by walk from to Omiya train station. There are many restaurants, retailers, Drug stores and department stores all around Hotel. This location is very safe area. Some people may feel this Hotel is good place for business stay rather than traveller. I agree, because my single room was a bit small for having a big travel suitcase. This hotel isn't like international 5 star hotels such as Ritz-Carlton and Four Seasons, but all amenity they offer, clean and neat beautiful room, I would give score 5 out of 5. I could say Palace Hotel Omiya is 5 Star business hotel. And I paid only $100 per night. What a great deal.

  • Stayed: December 2013, travelled solo
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2  Thank StarShine80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Second time I've stayed here and it is probably the best hotel in the area. Then again, the other hotels nearby are coffin hotels and two star/comfort hotels.

Pros:
5 minute walk to Omiya train station
Close to shops and restaurants
Free internet (not wifi, ethernet cable provided)
Courteous and professional English speaking staff
Parking available (not free)

Cons:
Has smoking rooms so you can smell it in the hallway
If you are here to see Tokyo you are waaaay to far.
Small rooms (typical for Japan)
No iron (though I did not ask for one)

  • Stayed: November 2013, travelled solo
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2  Thank josephua88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

It's a good and comfortable hotel in a very good location.

Shopping options are also readily available with SOGO, Peach John, Fancl and Phiten all in nearby locations. WIFI is available in the room. Family mart just beside the hotel at Sonic City.

There's also a couple of restaurants and izakayas just opp the hotel, a building with restaurants on all levels. Good deals at the Y270 per dish one.

Cons
Omiya is quite far from main Tokyo

  • Stayed: November 2013, travelled on business
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3  Thank wonderwonder123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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