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Reviewed 24 April 2015

I booked a night here so I could conveniently visit the nearby railway museum the next day. My first impression was great: Despite the low price (just over 7200 yen), the room was fairly large for a single and had an amazing view of the city. It's not brand new, but the hotel is clean and modern. The walk from Saitama-Shintoshi station took maybe ten minutes, all on an elevated, well-traveled pedestrian pathway.

One of the big reasons I picked this place was that their listing on Rakuten Travel claimed they had a Japanese bath. In fact, they also have a swimming pool, outdoor jacuzzi, and a gym as well, which all sounds great until you discover that you have to pay to get in and they don't provide a yukata, extra towels, or swimsuits (for the pool). If you're going to make me pay for the basic privilege of using an ofuro in Japan, it had better be a really nice bath, but it isn't: It's small and shows signs of age and neglect, and the water is nothing to write home about: no hot-spring "oyu" here, just regular, old, not particularly hot water. The showers are even worse, possibly the worst I've seen in a month of traveling. From what I could see, the pool and jacuzzi looked much nicer, but I couldn't use them without a swimsuit -- who brings a swimsuit to Japan? The people at the desk were rude and condescending, and when I complained at the front desk, they had no response.

If all you're after is a clean room with a comfortable bed (which can be hard to find in Japan) in a convenient hotel, this is a great place. It's definitely a business-oriented area, but there's a huge shopping mall nearby with all sorts of shops and restaurants and shoppers of all ages. If, however, you're looking for a place with a little soul, good service, or a human touch, look elsewhere.

  • Stayed: April 2015, travelled solo
    • Rooms
    • Cleanliness
    • Service
4  Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile
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Stayed: December 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018
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  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2018
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  • Stayed: June 2018, travelled solo
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile
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Stayed: April 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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