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All reviews pillow gallery massage chair lake shikotsu breakfast and dinner private onsen sashimi main dish presidential suite tatami area western dishes outdoor jacuzzi chitose airport the bus buffet spread choose your own during the check in process high class
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Reviewed 4 September 2018 via mobile

Private hot tub baths in suite.
Hotel supply two piece uniform
We had excellent meal in restaurant
We chose the fish option which was about 10 courses with a Niagara style wine which suited the fish

Transfer provided from rail station

Excellent overall

Stayed: September 2018, travelled as a couple
Thank Patrick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspiration805097, 支配人 at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, responded to this reviewResponded 4 days ago
Google Translation

Patrick T様

この度は当館にご宿泊賜りありがとうございます
当館でのご滞在にお喜びいただけて嬉しいかぎりです
何度でもお越しいただける、そんな宿でいられるように日々宿泊業に励んでまいります。
今後とも末永いご哀願とともにまたのご来館を切にお願い申し上げます。
しこつ湖鶴雅リゾートスパ水の謌
支配人 小川寛

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Reviewed 30 August 2018 via mobile

We had 1 night stay at this hotel and service was excellent. Hotel room was well equipped except that the bathroom wasn’t that hygienic given the smell before it was used. The sound of the air conditioning was also quite noisy and we had no choice but to close it at midnight. However, We really appreciate the free egg puddings and midnight snacks that the hotel has offered. Although there have been comments that the buffet was excellent, what we observed was that flies are present during the buffet dinner, of which I had never expected it at a high-end hotel, and that some of the food is blend and not that fresh. Since we also spent two fabulous nights at the same hotel in Niseko, this was quite a comparison with our previous stays, and the hotel in Shikotsu was much crowder. The stay wasn’t as good as expected but overall our stay is fine.

Stayed: August 2018, travelled with family
Thank MichelleL7644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
水の謌小川寛, 支配人 at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, responded to this reviewResponded 3 September 2018
Google Translation

Michelle L
この度は当館にご宿泊賜りありがとうございます
これからも皆様に喜んでいただける宿造りを従業員とともにお客様のお言葉を大切に受け止めて宿泊業に励んでまいりたいと思います
今後とも末永いご哀願とともにまたのご来館を切にお願い申し上げます
しこつ湖鶴雅リゾートスパ水の謌
支配人 小川寛

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Reviewed 8 August 2018 via mobile

Great place, so peaceful and comfortable. The room for three of us was spacious, clean and delightful. What a treat to find this place! The baths were nice with a small one outside, which is always charming. The breakfast included only Japanese style food that was delicious and a bit of an adventure. Highly recommend this place!

Stayed: August 2018, travelled with family
Thank Roger F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
水の謌小川寛, 支配人 at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, responded to this reviewResponded 11 August 2018
Google Translation

素晴らしい場所、とても平和で快適。 3人用の部屋は広々として清潔で楽しいものでした。この場所を見つけるには、どんなトリートメントですか!お風呂は素敵でした。朝食はおいしいと少しの冒険だった日本のスタイルの食べ物だけを含んでいた。この場所を強くお勧めします!

Roger F様
この度は当館にご宿泊賜りありがとうございます
旅館業にとって、とても光栄なお言葉を頂戴しましてありがとうございます

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Reviewed 26 July 2018 via mobile

Charming Onsen hotel on the banks of Lake Shikotsu. We had a very large room with dining room, sitting room and a private onsen on the terrace. Very pleasant welcome, excellent all round experience. The buffet restaurant was very good with a wide choice but no a la carte. Staff were so friendly

Stayed: June 2018, travelled as a couple
1  Thank Lonestarbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
水の謌小川寛, 支配人 at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, responded to this reviewResponded 27 July 2018
Google Translation

Lonestarbc 様
この度は当館にご宿泊賜りありがとうございます
何度お越しいただいても同じようにご満足をご提供できるように、従業員一同これからも宿泊業に励んでまいりますので今後とも宜しくお願い申し上げます。
お忙しい中ご滞在についてのご感想をお聞かせ下さいまして誠にありがとうございます。
しこつ湖鶴雅リゾートスパ水の謌
支配人 小川寛

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Reviewed 17 July 2018

The hotel is very good. The room is big enough and nice. We stayed in the room with an outdoor jacuzzi. However, maybe it is summer time, there is lost of mosquito and we cannot enjoy the jacuzzi in the night time.

Stayed: June 2018
Thank elmowong1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
水の謌小川寛, 支配人 at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta, responded to this reviewResponded 18 July 2018
Google Translation

ホテルはとても良いです。部屋は十分大きく、素敵です。私たちは屋外ジャクジー付きの部屋に宿泊しました。しかし、夏の時間かもしれないし、蚊がなくなって夜の時間にジャグジーを楽しむこともできません。

elmowong1997様
この度は当館にご宿泊賜りありがとうございます
これからも皆様に心温まるおもてなしとサービスのご提供で、ご満足いただけるホテルでありますよう、より一層の品質向上とスタッフへの更なる教育に努めてまいりますので是非当館へのまたのご来館を心よりお願い申し上げます

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