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Reviews (109)
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Reviewed 2 September 2012

I stayed at this hotel for two nights in early August. I chose this hotel primarily because it was indicated to be within walking distance of the JR train station, and because it was the best-value that I thought I could find for my planned trip to Ito (I had not planned to stay in Atami; Ito was my goal for Anjin Matsuri). But Ito hotels were pretty full for my travel dates, or else in the $500/night range. I really wish I could give this hotel a higher rating, but I can't.

The location description of being walking distance from the train station isn't telling the whole picture. I did walk it, but I wish I had known there was a shuttle bus. What they call a 15-minute walk took me closer to 30, and it was all downhill. The hotel is situated in such a fashion that coming from the train station, you enter the hotel from the top floor. The ground floor access is almost only from the toll highway that runs below the hotel. The lobby is on the ground floor, which is somewhat inconvenient for the setup, and it's a long walk to get there even after you take the elevator down. They really should have two reception desks. The staff were all friendly, though, and I had no issues checking in, although there was a communications miss on the explanation of the Internet (there was none in my room, and no wireless in the hotel that I could find). She tried, but the language gap was too large, and there weren't enough hotel brochures and information in English (or other languages). To be fair, Atami isn't on the normal path for most travellers to Japan, but it would have been nice.

My room was large, but the bathroom was tiny. It's the only time in Japan I really felt large and brutish, and I'm not even 5'8" tall. The room had two twin beds and a tatami area with the traditional low table and cushions. I think they call it the Japanese-Western room style, but I'm not sure. There were lots of futon and pillows in the cabinet, but I opted not to try to build one. I had a balcony with a fantastic view of the ocean and Hatsushima Island off in the distance. Out to the back side was a bamboo grove full of cicadas that were a constant noise in the background that even closing the door could not shut out.

There are a two or three restaurants in the hotel, but I only went to the one, once for supper and twice for breakfast. The food was quite good, and supper was delicious (I had a seafood/vegetable tempura with rice and soup). The waitress that served me spoke good English and was very helpful. I wish I had gotten her name, so that I could thank her specifically. She not only worked that dinner shift, but she was also there in the morning for breakfast shift providing further help. The breakfast buffet was also pretty good, with the usual mix of western and Japanese options. There is also a small shop and a games room, and there are sometimes area people selling various items from tables in the lobby.

Though they have computers and other modern equipment, they still use actual keys for the rooms. Plus, the keys are used to activate the room's electricity circuits, but at least the air conditioning is on a separate circuit. It was odd running into that kind of archaic technology in an otherwise modern-looking facility, even one that felt like it was a good 40 years old.

One surprising benefit of my room location was that the fireworks the first night (which I hadn't been expecting) were perfectly viewable from my balcony, and quite loud there also. The display was amazing.

This is a spa hotel, but it wasn't the purpose for my visit, so I didn't make use of any of the facilities, and thus cannot comment on them. The hotel, though, is a fairly short walk from the beach, which looks fairly nice.

On the whole, I think I would be willing to stay here again, depending on my other options. My main problem, other than bathroom size and Internet, was that I think I'm allergic to something in the tatami, or perhaps it was something in the air. I had a devil of a time not sneezing, which affected my rest. Before Atami and after it, I had no problems, so it was definitely something related to the location. I think if you're looking to test the more traditional hotel layouts, this would not be a bad place to do it.

  • Stayed: August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago
Google Translation

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile
Google Translation

Stayed: June 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018
Google Translation

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018 via mobile
Google Translation

Stayed: March 2018, travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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