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“Very bad customer service”
Review of Maunten

Maunten
Ranked #266 of 20,088 Restaurants in Nagoya
Price range: US$7 - US$9
Cuisines: Cafe
Restaurant details
Reviewed 12 March 2016 via mobile

We have to this restaurant and we have received the worst customer service ever in Japan.

The amount of food is quit much, so we asked for packing and taking back home, they said it's not allowed. Then we asked what if we use our own food boxes, they said even that is not allowed.

It was not about the money, but it's just against our values to throw away a huge amount of food while a lot of people are starving, even here in Japan.

After asking to talk to the person in charge, they told us it's about the food preserving concerns. They don't take responsibility in case that the customer didn't preserve the food in a good way, so it would be old and may cause health problems. Seriously?!

Above that, this restaurant is not foreigner-friendly at all. No English menus.
We were even talking them in Japanese, they just replied: "it's forbidden to pack the food" and turned their backs to us. Very disrespectful way. Unless we showed real anger about that, they won't even bother explaining way. It's just forbidden.

Not recommended at all.

Thank Philip H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 57 reviews

Reviewed 13 May 2015 via mobile

From ice cream pasta to tomato parfaits, this cafe has an array of bizarre food which could raise any eyebrow. The prices were decent, the atmosphere is busy yet calm, and the food is definitely interesting.
I would recommend just going for the experience and being 'in' with the locals, since you can't talk about weird food without mentioning this cafe!

1  Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018
Google Translation

    • Value
    • Service
    • Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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