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Reviewed 30 April 2015

We were booked into viva villa 1 for 5 days at the start of April. Booked it on line through B##king.c#m. We had to move out after one night due the villa not being up to standard. Villa is in one of the poorer- run down areas. Barbed wire enclosed the pool, industrial steel bars to windows along with the same grade of roller shutters to patio doors. Something I would imagine you might see in a prison cell. Balcony doors tied shut with coat hanger wire.
Our children's eyes got badly burned due to too much chemical in the swimming pool, green mouldy water at pool side water feature, but the final straw was the rodent dropping in the villa.
Management company have refused to refund our monies, and despite sending B##king.c#m several photos of the condition of the property, the fraudulent pictures are still being used as advertisement on their web site, 30-04-2015.
Must add that b##king.c#m have been of absolutely no help! might need to bear this in mind if booking with them.

Date of stay: April 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
6  Thank TravelingIrish2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2017 via mobile
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Date of stay: February 2017
Trip type: Travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014
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Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViVaVillaPhanThiet, Giám đốc quan hệ công chúng at Viva Villa, responded to this reviewResponded 28 August 2014
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Reviewed 22 August 2014
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Date of stay: August 2014
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViVaVillaPhanThiet, Public Relations Manager at Viva Villa, responded to this reviewResponded 25 August 2014
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Reviewed 14 August 2014
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Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ViVaVillaPhanThiet, Public Relations Manager at Viva Villa, responded to this reviewResponded 17 August 2014
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