The location of the hotel is great, and the grounds are very pretty. The rooms are a good size for two people, and clean with modern appointments. The staff was also really nice.
As others mentioned, the hallways are all humid and stuffy, and unfortunately there would be plates of half eaten food or just food on the floor in several hallways for several hours and days which was really gross, and detracted from the overall environment. Our bathroom fan was also filthy, and it would be nice if there was extra space in the shower for toiletries, but it may be a bit late for that addition.
We also had minor issues with pool waitstaff - just more training is needed (wrong orders, confusion on what can be provided, etc.). Same with the manager who, I imagine came over to try to discuss the issues, but rather than accommodating a very simple request for a mixed drink, it was pretty much deemed impossible - unless we wanted pay a generous upcharge for juice.
Definitely take in a few breaths along the Lake - very beautiful view and set-up. Also, if you have time, sign up for a wonderful massage!
Thank you to Sharon and Jafar who were extremely helpful and kind our entire stay. The dining room staff were also very friendly.More
- Free Parking
- Breakfast included