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“Poor hotel”

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Sun Maris City Hotel
Ranked #108 of 234 Hotels in Marmaris
Reviewed 29 June 2016 via mobile

We got to the hotel very late at night so just into room and slept but when we got up we had problems 1st there was no view from our room we faced onto a fire esp and a dirty one at that we asked to move room but we're told there was no space the rooms were dirty and bathrooms stained all over with burned makes and other things the shower drain was full of hairs not ours and the beds were shocking they were just 2 guest beds please pushed together very uncomfortable.the food was mainly veg and pasta there was only one choice of meat and then we got the left over the next day for dinner.the bar staff were nice kind and helpful I loved turkey but the hotel was not the best and please don't mistake this for its better sister hotel on the beach front that was much better

Stayed: July 2015, travelled as a couple
Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 301 reviews

Reviewed 20 May 2016

you get what you pay for been before its clean comfortable food not very good but its cheap enough to eat out u can drink your money what you pay for hotel so why moan really staff are all very helpful reception very welcoming and the maid does a brilliant job so please give em a break they do there best

  • Stayed: May 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank zarawestyorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2016 via mobile

Ive come to this hotel it really clean staf cant do enought for u it quite like all of marmaris at this time but staff take time to give u personal attention highly recomended in spite of some nrgative vviews

Stayed: May 2016, travelled with friends
Thank Jean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2016 via mobile

Came on a girls holiday, we paid £200 for the week all inclusive, while the hotel is basic, the staff are amazingly friendly and extremely helpful. We were greeted with food and refreshments after a long journey and showed to our rooms. Food was basic, chicken, fish, meatballs, chips, rice and salad but eatable. Only criticism was the all inclusive stopped at 10.30pm so any drinks after this time had to be paid for, albeit they were only 10tlr (£2). The staff were fantastic, would most definitely go back again. We enjoyed our stay very much

Stayed: May 2016, travelled with friends
Thank cjw70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2015 via mobile

I've chosen the hotel Sun Maris Central Hotel because of its location. I needed a hotel in the city center near to the marina and the beach. Three days before the departure my travel agent told me that the hotel was closing for the reconstruction and as an alternative they offered Sun Maris City. Still the hotel was close to the center and and I've got the location I needed. Unfortunately the good points on it ended. The building of the hotel was hardly for 3 stars. The pool is small surrounded by the yard walls and nobody swimmer in it. The yard is always dark in the shade. The room was cleaned but it didn't help a lot. The linen and towels used are old and stained. The furniture is old and the sharp edges are dangerous as there is not so much space to move around the room. I've got my knee badly scratched. First we got the rooms on the first floor and luckily we changed it for the ones with the balcony, otherwise it's impossible to breathe there. A/C is too old and it didn't seem to be cleaned or maintained. Better not to risk. But the worst is the personnel. Reception staff was not kind at all... Eating something on the desk, doesn't stand up when a guest approaches, playing with iPad or browsing Facebook with paying no attention on the clients... And the worst thing the Moldavian woman receptionist Shouting on guests in the hall!!! Just sitting at the reception and using internet I've noticed all of that a lot. As for me the night duty just "forgot" to place a wake up call at 6 am to my room on the day of the tour in Pamukkale... Better do not trust them and put your own wake up call , as I did and didn't miss the tour. The bar and restaurant staff talking in Turkish in front of the guests and pointing on the girls and laughing do not make a good impression at all... Lack of management in this hotel is highly notable.
All inclusive in this hotel can be defined like... Nothing. I do not consume alcohol at all, and the only portable thing was coffee and bottled water. The food was excellent if you want to loose weight!!! I've ate cucumbers and tomatoes ;) the lunch and dinner we always had outside, as so much good fish restaurants are available in Marmaris!!!
So if you just need a bed near the city center, this hotel can provide you with it. If you expect a nice holiday, better choose something else!
Nevertheless we had a great time staying in the beautiful town of Marmaris ;)

Stayed: October 2015, travelled with friends
1  Thank Olechka D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Maris City Hotel

Address: Cildir Mah 103. Sok, 21 | Cildir Mah, Marmaris 48700, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#37 Luxury Hotel in Marmaris
Hotel Class:4 star — Sun Maris City Hotel 4*
Number of rooms: 88
Also Known As:
Sun Maris City Marmaris
Hotel Sun Maris City
Sun Maris Hotel Marmaris

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