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Reviewed 1 September 2016 via mobile

I stayed several Ramada Group hotels in the Europe and this was the worst one.The parking was nightmare.Finding the way to park took 45 minutes.The room supposed to be double but it was re-designed from the twin.they just pushed the beds to one side and leaving one bedside table on the other side.The wooden fitted headboard wasn't modified and the power point was left in the middle,the reading lights were above each of us.I hit twice my head.There is a serious electrical safety issue on the headboard. Tv wasn't working,drainage in the wet room wasn't cooping the flow rate.
The balcony and front gap had slots of rubbish. The breakfast was very good.Several cold cuts as well as hot dishes and coffee was nice.The reception was polite and efficient. Overall cleanliness of the hotel was acceptable.

Date of stay: September 2016
Thank Europe2015summer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gguneya, Genel Müdür at Ramada Encore Izmir, responded to this reviewResponded 30 October 2018

Dear Guest,

We would like to thank you for sharing your experiences with us.

As Ramada Encore İzmir Family, our aim is renewing ourselves day by day and bringing up our service quality to higher levels.

We are sorry to hear that your holiday did not live up to your expectations. We will assure you that all members of staff are aware of your feedbacks. We take all reviews very seriously and aim to correct any faults you may of occured.

We hope, we will get another chance to change your mind in the future to show you the true.
hospitalty of Ramada Encore İzmir

It was a pleasure for us to welcome you at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2016 via mobile

This hotel is not close to the town centre but some way down the coast. There are major shops close by and some restaurants, but the sea is a long way away. The bazaar in Izmir is great and staying close would be far better. If you are on business and have a car then this is OK.

Date of stay: August 2016
Thank 9RichardD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gguneya, Genel Müdür at Ramada Encore Izmir, responded to this reviewResponded 13 October 2018

Dear Guest,

We would like to thank you for sharing your experiences with us.

As Ramada Encore İzmir Family, our aim is renewing ourselves day by day and bringing up our service quality to higher levels.

We are sorry to hear that your holiday did not live up to your expectations. We will assure you that all members of staff are aware of your feedbacks. We take all reviews very seriously and aim to correct any faults you may of occured.

We hope, we will get another chance to change your mind in the future to show you the true.
hospitalty of Ramada Encore İzmir

It was a pleasure for us to welcome you at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2016 via mobile

Very friendly staff, explains everything while checking in comprehensively. Nice breakfast service, open buffet. Just nearby the malls, very handy for shopping, close to airport as well. Suitable for couples as well as families. Big flat screen tv in the rooms

Date of stay: April 2016
Trip type: Travelled as a couple
Thank MehtaptMehtapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gguneya, Genel Müdür at Ramada Encore Izmir, responded to this reviewResponded 13 October 2018
Google Translation


Sayın Misafirimiz,

Zaman ayırarak otelimiz hakkındaki görüşlerinizi ilettiğiniz için teşekkür ederiz.

Ramada Encore İzmir Ailesi olarak amacımız her geçen gün kendimizi yenileyerek servis ve hizmet kalitemizi daha üst seviyelere çıkarmaktır.

Sizlerden gelen her türlü şikâyet, eleştiri ve öneriler değerlendirilmekte ve bu doğrultuda gerekli çalışmalar yapılmaktadır.

Sizleri otelimizde ağırlamak bizim için bir zevkti.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2016 via mobile

Stayed over a long weekend. Staff was very helpful in explaining the area. Where to eat, what to see..... They had a very good fresh breakfast. From eggs to olives to cheeses, ..... Clean rooms seem to be brand new. Only bad thing was the shower water pressure

Date of stay: March 2016
Trip type: Travelled on business
Thank jaybirdrcky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gguneya, Genel Müdür at Ramada Encore Izmir, responded to this reviewResponded 13 October 2018

Dear Guest,

We would like to thank you for sharing your experiences with us.

As Ramada Encore İzmir Family, our aim is renewing ourselves day by day and bringing up our service quality to higher levels.

We are sorry to hear that your holiday did not live up to your expectations. We will assure you that all members of staff are aware of your feedbacks. We take all reviews very seriously and aim to correct any faults you may of occured.

We hope, we will get another chance to change your mind in the future to show you the true.
hospitalty of Ramada Encore İzmir

It was a pleasure for us to welcome you at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2016 via mobile

The staff were very helpful.The hotel amenities were good.The hotel was in a lovely area and there were lots of shopping centers.(2 minutes By walk) The rooms were good size,nice view and the bathroom was new.
Thanks a lot
See you soon

Date of stay: February 2016
Trip type: Travelled with family
Thank Kadirhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gguneya, Genel Müdür at Ramada Encore Izmir, responded to this reviewResponded 30 October 2018

Dear Guest,

We would like to thank you for sharing your experiences with us.

As Ramada Encore İzmir Family, our aim is renewing ourselves day by day and bringing up our service quality to higher levels.

We are sorry to hear that your holiday did not live up to your expectations. We will assure you that all members of staff are aware of your feedbacks. We take all reviews very seriously and aim to correct any faults you may of occured.

We hope, we will get another chance to change your mind in the future to show you the true.
hospitalty of Ramada Encore İzmir

It was a pleasure for us to welcome you at our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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