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Reviewed 20 September 2016

This Hotel has a nice location set on a hillside over looking the sea a few mile out of Kusadasi, we had a pleasant stay! the food/room/ pools ect were good! but the man made beach area gets very busy with mainly Russian tourist who took over every sun lounger they could get there hands on! although I don't know if this apply now?. Its hard to put my finger on it but there seems to be some think lacking at this hotel, the entertainment for one,also the staff didn't seem to happy either ! but not all of them,this is one of the reason I've only just decided to do this revue now! having stayed there back in July 2015.

Room Tip: Room with a Sea view! which we didn't get.
  • Stayed: October 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank tredlevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alkoçlar A, Halkla İlişkiler Müdürü at Alkoclar Adakule Hotel, responded to this reviewResponded 11 June 2017

Dear Guest,

Thank you for your lovely comment about our hotel!
We are going to configure our clear directions for improvement thanks to your critical comments. We would also like to thank you for this and hope to find your opportunity to re-host you at our hotel as soon as possible.

Our respect,
ALKOÇLAR ADAKULE KUSADASI

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2016

Got here on the 15th September and were going home on the 22nd. Fantastic hotel with great views, friendly staff and good food. Kusadasi is 10 minutes using the No1 bus which cost 3tl and stops right outside the hotel. The beach is not what we would call a sandy beach. There is a jetty all along the water with sunbeds so if the kids are looking to build sandcastles then they would be disappointed but other than that you won't be disappointed.

Stayed: September 2016, travelled as a couple
1  Thank Darrenandtina116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alkoçlar A, Halkla İlişkiler Müdürü at Alkoclar Adakule Hotel, responded to this reviewResponded 11 June 2017

Dear Guest,

Thank you for your kind comment about our hotel! We are delighted that you are delighted with our accommodations. We will be glad to welcome you again at our hotel as soon as possible.

Our respect,
ALKOÇLAR ADAKULE KUSADASI
Public Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2016

** OVERCROWDED!!! **

Should not be ranked more than a 3 stars hotel. As for the hygiene: not clean rooms (the first day we reached, mini bar wasn't working and it took two days and several phone calls to get a working one), plates and glasses not washed well, tables always have spots. Food is average, almost the same dishes every day whether during lunch or dinner. As a whole we expected much much more from a 5 stars hotel.
The hotel needs URGENT refurbishing in all areas including rooms and pools.
However, the hotel located in a very nice area and has the perfect view. But too bad, it could have much better of a hotel. Most staff we encountered were attentive and helpful apart from Front Office.
Last but not least , you will definitely enjoy Kusadasi, even if your hotel is not perfect as you expected (anyway you won't be spending your time at the hotel that's for sure!)

Room Tip: not high floors at all.
  • Stayed: August 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank GAcikgoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alkoçlar A, Halkla İlişkiler Müdürü at Alkoclar Adakule Hotel, responded to this reviewResponded 11 June 2017

Dear Guest,

Thank you for taking the time to write about our hotel! Thanks to such criticism, we can raise our service quality. It seems that we are trying to provide the best accommodation service to our guests, this time we have not been successful. If you give us a chance to win your trust again, we guarantee that we will do everything we can to make you experience the wonderful accommodation experiences that other guests can not give up.

Regards
ctALKOÇLAR ADAKULE KUSADASI
Guest Relations Department

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Reviewed 23 August 2016 via mobile


According to us was excellent. Like our home. We are Turkey...

Welcome.......9
Foods............10
Turkish bath..7
Sauna............8
Fitness...........5
Room.............10 (clean,etc.)
Pool, beach....9
Diving.............9
Services..........9
Full animation.10(dj,music,personel,games)Especially animation group :)
Thanks for everything

Stayed: August 2016, travelled with family
2  Thank Chiefofnavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alkoçlar A, Halkla İlişkiler Müdürü at Alkoclar Adakule Hotel, responded to this reviewResponded 13 June 2017

Dear Guest ,

First of all thank you for your time and comments.We are delighted that you are satisfied
With our accommodation and we will be a happy to welcome you again at our hotel in a sort time ..

Regards
Guest Relation Manager

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Reviewed 15 August 2016 via mobile

Holiday is not what I would call it. It was just a wast of money, time and effort, lots of effort! It was one of the worst holiday's I have gone on and we have been all over the world including Turkey before . Got to the hotel at 2AM to find out that they had our booking but had no rooms available. Now the holiday fun started. Night shift manager phoned the duty manager at 2:30 and we eventual got a key for room 336 only to find out as we entered the room that the room was occupied, people lying in bed sleeping, so glad that they where only sleeping, rather embarrassing for both of us. Back to reception to have the same process carried our, phone the manager and then be given key to room 337 time now 3AM got onto the room to find it had not been cleaned! too tired to fight! resigned to just get some sleep and fight later that day. Got down to the reception about 10AM to sort out new room only to be told that there was no other rooms available. Staff not interested in helping us. Waited for the holiday rep to come to the hotel, he spoke to the manager and at 13:00 we got a new room. Started moving to the new room only to miss lunch. The package was for five star all inclusive. We got 2 stars and the all inclusive, including having to fight for a better room and just get on with it and don't bother us attitude . I could go on but don't think I should be wasting anymore time on this. This hotel may have been 5 stars 25 years ago but should be ratted 2 stars now please be aware if you are thinking of going to the Alkoclar Adakule Hotel you may be disappointed.

Stayed: August 2016, travelled as a couple
1  Thank Scotty0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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