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KentGriswalds
Chatham, United Kingdom

Fantastic Hotel !!

5.0 of 5 bubblesReviewed 5 weeks ago
What an absolute gem ! Our party of 4 arrived at 9.20pm to find that the staff had kept a table ready for us in the restaurant (which closed at 9.30pm) making sure that we had something to eat before checking in - and that level of thinking customer service continued throughout our stay. The hotel is fantastic ! Rooms are well equipped, comfortable and clean. Ours (1325 and 1331) were on the road side of the hotel but we weren't disturbed by traffic at all. All of the communal areas are kept spotlessly clean and the food in all of the restaurants (the main buffet restaurant, The Culinarium and The Olive) is of an exceptionally high standard with plenty of choice. The hotels section of beach is a very short walk away with cold drinks, coffee and ice cream service. What makes this hotel special however is the staff all of whom could not be more helpful and pleasant - nothing is too much trouble for them. They are well led by managers who can be seen talking to guests and checking on operations all around the hotel and the beach. This is by far the best all inclusive hotel that we have stayed in - we had such a great week that we have already booked for next year ! Thank you to everyone at the Barut Andiz for a fantastic break.
Date of stay: October 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this review
Responded 5 weeks ago
Dear Kent,

Thank you so much for your wonderful feedback. We are truly delighted to hear that you enjoyed your stay and felt well-cared for by our team from the moment you arrived. Making every guest feel comfortable and valued is our top priority, so it’s rewarding to know that our commitment to thoughtful service and attention to detail left a positive impression.

We’re thrilled that you appreciated the rooms, the variety in our restaurant offerings, and the cleanliness of our facilities. Above all, we are proud of our team members, who work tirelessly to ensure each guest has a memorable experience. It’s heartening to see their efforts recognized.

Thank you for choosing us as your holiday destination. We very much look forward to welcoming you back next year for another wonderful stay!

Best regards,

Ergin Sarp
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,855)
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Reviewed 1 November 2024

This is undoubtedly the best adult only hotel I have ever encountered or indeed, imagined.
Everything about it is virtually perfect. The food in the three restaurants is of high quality, varied, delicious and beautifully presented. The whole hotel is spotlessly clean with three great bars and a lovely beach.
Best of all though are the staff, from the General Manager through all departments both customer facing and behind the scene cleaners, gardeners, chefs, gardeners and maintainers, everyone is exceptionally helpful, friendly and utterly professional. Nothing is too much trouble to help you thoroughly enjoy your stay at the hotel.
Thank you Ergin and all your marvellous team for another brilliant holiday.

Room tip: Visit this great hotel, you won't be disappointed!!
Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BillH857
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this reviewResponded 2 November 2024

Dear Bill,

We are deeply honored by your heartfelt words and so grateful to have you as part of our extended family here at TUI BLUE Barut Andız. Your return visits mean everything to us, and it brings us such joy to know that each stay has been filled with comfort, delight, and treasured memories.

Your kind recognition of our team’s dedication truly warms our hearts. Every member of our unique team are deeply committed to ensuring that each of your experiences with us is as wonderful as the last.

Thank you for your continued trust and for allowing us to be a part of your journeys time and again.

Lots of love from your Andız family.

Best Wishes

Ergin Sarp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2024

Second visit to this wonderful hotel.
The staff really do go over and above to ensure that they give the best service possible.
We have had such a relaxing week and wish to
Thank you all so much - we look forward to seeing you next year.
Steve & Ange

Date of stay: October 2024
Trip type: Travelled as a couple
2  Thank angeslater1976
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this reviewResponded 1 November 2024

Dear Steve & Ange,

Thank you for your kind words and for choosing to stay with us again. We’re thrilled to hear that you enjoyed a relaxing week and that our team could make your experience memorable. It’s truly rewarding for us to know that our efforts have contributed to your wonderful stay.

We can’t wait to welcome you back next year and create more special memories together.

Best Wishes,

Ergin Sarp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2024

We had a great, relaxing holiday. The standard of service, the helpfulness of the staff, the cleanliness of the hotel and the quality of the food were all first class.

What can I say - There were always plenty of sun beds whenever we went down or returned from the beach - so nice not to have sun bed wars at silly o’clock. The private area on the beach was a few minutes walk away. The sandy beach and clear sea were wonderful, but the experience was made even better by the lovely Ercan - nothing was too much trouble for him. He moved beds, brought round drinks, ice creams, watermelon and sandwiches, he even swept the sand off the bed when you went into the sea. He is a great guy!

The guys and girls at the pool bar were similarly attentive bringing round drinks, slushies and cold towels. There were smoking and non smoking areas round the pool and I can honestly say as a non smoker I didn’t notice the smoking at all and happily sat anywhere.

The buffet food was outstanding - always hot, fresh and well prepared. Not sure how they did it but they did. Every night there were special and signature dishes. One of the hardest decisions was deciding what to have. The Al carte restaurants were great the food was excellent and the waiters made you feel like old friends. Certainly worth a visit or two.

The evening entertainment in the sunset bar was fun and varied and our go to place after dinner. Great acts and fun nights - the silent disco was brilliant lots of fifty/sixty+ somethings giving it some stick!

The cocktails were fantastic even my husband tried some! There was a good choice, mojitos, daiquiris margaritas, etc all expertly made. The bar staff would also try to make things that weren’t on the drinks menu if you asked (but would advise having google translate to hand - can save some confusion- lol)

The Hotel is amazing, but would recommend walking to Side old town and harbour. A nice walk along the beach front there are some nice shops and bars along the way, although some quite pricey. The roman ruins and artefacts in Side old town are a must visit we felt lucky we were so close to them.

Ergin - You really impressed us. It was great to see a General Manager who was so passionate about his hotel and his guests experience. You were always visible, helping out in lots of places and setting a great example to your team. It's a lovely touch that you take the time to speak to all your guests, make sure they are all okay and even see them off and the end of their stay.

This was our First visit - will not be out last, already planning for next year.

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 563LauraS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this reviewResponded 28 October 2024

Dear Laura,

Thank you so much for your fantastic review.We’re thrilled to hear that you had a great and relaxing holiday with us. Your kind words about our service, staff, cleanliness, and food quality truly warm our hearts.

We’re delighted that you enjoyed the availability of sunbeds and the peaceful beach experience. Ercan is indeed a gem, and we’re glad his attentive service made your beach days even more enjoyable. We believe that small gestures, like sweeping the sand off your bed and bringing refreshing drinks, can make a big difference.

It’s wonderful to know that our pool bar team provided you with attentive service as well. We strive to create a welcoming atmosphere for all our guests, and your feedback about the non-smoking areas is much appreciated.

We’re thrilled that you enjoyed our buffet and à la carte restaurants! Our culinary team works hard to ensure that our dishes are always fresh and delicious, and it’s great to hear that you found our signature dishes to be outstanding. We hope you’ll join us again to try even more delightful options on your next visit.

We’re glad you had fun at our evening entertainment in the sunset bar. The silent disco sounds like a blast! We love creating memorable experiences for our guests, and we’re happy you enjoyed the cocktails too. Our bar team is always eager to craft something special.

Thank you for recommending the lovely walk to Side old town. It’s a beautiful area rich in history, and we’re glad you took the time to explore it.

I have a fantastic team who are dedicated to providing exceptional service and your recognition of our efforts means a lot to us. We believe that a personal touch can truly enhance our guests' experiences, and we’re happy that we made a positive impression on you.

We can’t wait to welcome you back next year.

Best wishes,

Ergin Sarp
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2024

This was our first stay at the Tui Blue Barut Andiz and it won't be our last.

We read lots of reviews before booking and everyone told the same story about how fantastic this hotel is and we weren't disappointed. Most of the other guests we spoke to had all stayed here before.

From the moment we stepped through the door we felt at home. The hotel has a wonderful relaxed and friendly atmosphere. Every member of staff we met gave us a warm welcome. A special thank you to Savas and his team who all do an amazing job making sure everyone has a wonderful holiday, too many names to mention, we can't praise the team enough.

Our hotel rooms (1231 & 1232) were spotlessly clean, spacious and very well equipped, plenty of wardrobe space and drawers. The bed was extremely comfortable with a selection of pillows. The minibar was restocked with water every day.

The bathroom again was spacious, plenty of surface space for toiletries. Soap, shampoo and shower gel was complimentary.

The main restaurant served a good selection of food each day, breakfast, lunch and evening meal. The hotel also has 2 al a carte restaurants 'The Olive' (Italian) and 'The Culinaruim' (selection of world cuisines), the Culinaruim also acts as the lunchtime snack bar which is waiter service. Sandwiches and cakes are also available throughout the day from the coffee shop. Evening entertainment at the roof top bar included singing acts, Turkish dancers and a silent disco, (great fun, just wish someone had told me not to sing :-) ) A casino night was held at the indoor venue room . The roof top and reception bars serve wonderful homemade cocktails. Everything we ate and drank was first class!

The hotel includes a private beach which is a short stroll. The sun loungers were clean and comfy. A member of the hotel team mans a fridge providing a good selection of drinks at the beach. He also handed out ice creams and water melon, greatly appreciated. Toilet facilities are available at the nearby sister hotel.

The gym was well equipped and the sauna free.

Side town is a lovely 30 minute walk along the beach or promenade or a 5 minute taxi ride (about 10 euros). The town center is built around the stunning roman ruins and looks especially great at night when everywhere is lite up. There are lots of shops along the promenade and in the old town.

Tip - all the shops price everything in euros so it is really easy to calculate what something costs. The downside to this is that you will need cash or a physical bank card to pay in euros as their card machines only except virtual card payments in Turkish Lira. The shops are happy to convert the euro price into lira but it can get confusing. From our experience, I have ordered a physical card and will take more cash next time (cash is king).

Thank you again for a fabulous holiday and hope to visit again soon.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank elainerX5407UH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this reviewResponded 28 October 2024

Dear Smithy,

Thank you very much for sharing your lovely review after your first visit at TUI BLUE Barut Andız.

We are delighted that you have enjoyed every single aspect of your stay and our true reward is your satisfaction.Everyone here at TUI BLUE Barut Andiz share the same passion for providing only the very best personalized service at all times to make all guests feel valued and special, so I am thrilled to hear that we did everything possible to make your stay an enjoyable experience.

We hope to see you here once again in near future. Soon is better ...

Best Wishes ,

Ergin Sarp
General Manager

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Reviewed 24 October 2024

Wow what an incredible holiday provided by the Barut Andiz, nothing is too much trouble for any of the staff from cleaners to Management.

The hotel is in a splendid location and the food is great especially in the Culinarium and Olive restaurants.

A special mention to our reps who made the holiday so special especially Craig, Candice and Sara make up the awesome trio.

Emrah looked after us everyday in the restaurant but was unfortunately not around for a tip the day we left. Our pool waiter knew exactly what we wanted everyday, the reps did regular chats around the pool and Ergin the Manager is always on hand to make sure the clients are looked after.

Culinarium waiter is second to none his only wish is to make sure you gave the best meal ever. The entertainment guys are amazing too always doing activities.

What more can I say only to bring a tear to my eye when 5 staff waived us off, no prompts not expected but just ended the perfect holiday.

Thank you David and Heather xx

Room tip: Just get booked
Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank N5233OOdavidb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BARUT ANDIZ, İşletme Sahibi at Tui Blue Barut Andiz, responded to this reviewResponded 28 October 2024

Dear David & Heather,

Thank you for sharing your wonderful review regarding your stay at TUI BLUE Barut Andız.I am extremely proud of the genuine and professional team that I have here at TUI BLUE Barut Andiz and I am sincerely pleased to hear that they took the very best care of you.

The words you use to describe our team is most appreciated and I will be more than happy and proud to pass on your compliments to our amazing team of Andız, who always go the extra mile in order to fulfill all of our guest's high expectations.

We are awaiting your next visit.

Best Wishes

Ergin Sarp
General Manager

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