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Savings alert! 46% below average rates

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Reviews (312)
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13 - 18 of 312 reviews
A TripAdvisor Member
13
Reviewed 4 September 2017 via mobile

The culture of the management has been spread out to all staff successfully. Great achievement. Hostility, aggressiveness, rude , I am traveling over 22 years , stayed in tens of hotels , some are budget hotels , I never had such bad experience, I tried to discuss with manager in charge , he is careless .

I don't recommend at all to stay at this hotel even you get free room .

:(

Stayed: September 2017, travelled as a couple
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

We where 4 Persians which stayed there from 5. August 2017 to 18. August 2017
We paid for all inclusive, Same boring food almost everyday, Restaurant and lobby was so warm that we could not stay there more than few minutes to eat.
bad food made 2 of us very sick in hole period.
They refuse to turn on air conditions even after we complained several times.
All inclusive in this hotel was only until 23:00 and after that we had to pay for drinks even for water.
After 23:00 it was no music or activity.
They call it for 5 star hotel but they did not have a simple iron to borrow us but we have to pay 4 Euro for ironing a shirt. e had to pay 2 Euro each day for using the safe.
This hotel is not even worth to stay a night.
We never go back there even if it was for free.

Room Tip: Dont choose this hotel
  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank polakopizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

I like to have more service on vacations, if i have to do things myself i would stay home !.. Location is good close to old town and terra city shoping mall (20 turkish lira to old town by taxi and 15 lira to terra city).. on the pool no help, in the breakfast and lunch no help... no one talks english.
Rooms are nice and tidy... but guys... you need to provide service

Room Tip: On average all rooms are good and quiet
  • Stayed: July 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Walid C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017 via mobile

Who has voted this more than a single star??? Waterfall looks nice, but smells. Gym smells. Spa smells. Games room smells. Rooms are basic at best with really outraged decor. Lack of conveniently placed plugs sockets. Wouldn't go back

Stayed: July 2017, travelled with family
Thank Roheel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017

Especially the service in this hotel was really dissapointing. While eating your meal, the staff is just standing in the corner of the salon and not serving you anything, you have to get your drinks from the bar yourself. The food is cold and no variety at all. The music on the beach is extremely loud and makes you wonder whether you are in a club instead of on the beach, when asking the animation guy to turn down the volume, he was arrogant and didn't turn it down. All the lights in the common areas were off, which made the hotel look really cold and not cosy. Nobody speaks a word of English!

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Irene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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