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Reviews (1,286)
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Reviewed 11 March 2018

Akra has been hosting us, Adim Adim, for the past three years before and during Runatolia--the Antalya Marathon. This year we had 420 rooms (about 800 runners) and the staff did everything they can to make us feel at home. They even had a running team who ran and raised money with us.
The hotel is very comfortable for large groups like ours as well as families or couples. The food is excellent and varied--including raw vegan options. The perfect time to visit is April through end of May or fall.

Room Tip: 9th floor rooms with sea view
  • Stayed: March 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank ierhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Guest Relations Manager at Akra, responded to this reviewResponded 12 March 2018

Dear our valuable guest,
As always it was a great pleasure to host Adım Adım during Antalya Marathon.
Thank you for choosing Akra for such an important life changing event.
We are delighted to hear that we have succeeded our main goal by making your guests feel at home.
Thank you for all your kind words, we will be happy to share them with all the Akra family.
There is no better motivation for our chefs than to hear that about 800 runners enjoyed their creations.
We are always looking forward to welcoming you at your home in Antalya - Akra!

Best Regards,

Şirin Kartal
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

Just a fantastic place to stay. Great room, great view, amazing gym and hospitality. The facilities, to include sauna and steam room, were wonderful. The breakfast buffet was the best I’ve ever experienced. Staff was attentive and friendly.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank joz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Guest Relations Manager at Akra, responded to this reviewResponded 8 March 2018

Dear our valued guest,

Thank you for taking the time to leave your feedback about your recent stay here at Akra.

It is wonderful to hear that you enjoyed your stay and that you had a comfortable experience. It is very important to us to have positive experiences like you have just had. I will pass over your positive feedback to the rest of the team they will be happy to hear it.

Thank you again and we hope to welcome you back to the hotel soon.

Have a lovely day.

Best Regards,

Şirin Kartal
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2018

We had a 3 day training in the hotel for a group of 130 people. The conference room and workshop rooms were luminous and well organized. The rooms were clean. The food quality and variety is very well. It is definitely not like a all inclusive hotel, were the food quality is rather low. The location of the hotel is central. You can easily access to downtown Antalya. The surrounding is nice, with many nice shops and cafe's.

  • Stayed: February 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Melih A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Guest Relations Manager at Akra, responded to this reviewResponded 6 March 2018

Dear Mr. Melih,

We would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.

Your feedback encourages us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions.
I will certainly share your comment with whole team.

It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at Akra each time you visit Antalya.

Best Regards,

Şirin Kartal
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

I booked Mediterranean Suite at AKRA BARUT HOTEL IN ANTALYA, TURKEY from 24/1 to 1/2:2018.
The shining star at the hotel were the staff.. They were absolutely terrific, helpful and the most important, they receive you with BIG SMILE.. I don’t want to mention names because it is unfair to do so, the whole team deserves FIVE STARS..
Now let’s talk about this beautiful hotel and facilities.. Room was spacious and very clean with a neat design, bed was comfortable and big with nice lining and bed sheets.. Bathroom was huge with a very nice lighting..
The URBAN SOCIAL lounge at the 10th. Floor was very nice with a beautiful view and good snacks and drinks all day long, with good food service three times a day morning, afternoon and evening.
Breakfast was unbelievable... Very large variety of food that will make you lose your mind to choose and decide.!! One of the best buffet ever, at least for me... Room service is also nice with good food (I had dinner in my room 3 times and once in the Pablito restaurant (all room service from this restaurant)...
Now get ready.. The LOCATION OF THIS HOTEL... It is centrally located, were you will find almost everything you need within a waking distance or a short taxi ride.. (I rented a car, don’t know the taxi charges).. Take my advice and don’t make bad decisions (like me, and had to checkout after spending one night at previous one.!) by going to another hotel you will regret it.!!
Overall, had nothing to complain about, my wife and I really enjoyed being in this very nice sea front hotel. (True sea front hotel, right on the sea).
Planning to go to Antalya, I strongly recommend you to stay at this nice hotel..
Very well done folks...

Stayed: January 2018, travelled with family
Thank Nader A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Guest Relations Manager at Akra, responded to this reviewResponded 5 March 2018

Dear Mr. Nader,

Thank you for your stay to Akra.

We like to challenge ourselves to find new ways to surprise and delight our guests.
We sincerely thank you for highlighting our service standards, as we take pride in going above and beyond for our guests.
It's great to hear that our efforts are being noticed.
I have shared your kind words with our team so that they are aware her efforts are appreciated.

Thank you for your loyalty!

Best Regards,
Şirin Kartal
Guest Experience Manager

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Reviewed 3 March 2018 via mobile

Hotel was good and clean. Compared to international ratings the Hotel is a 4 star not 5. The room was clean and spacious with nice viewa over the ocean. Check-in is at any time but I was not provided any information about the hotel, services, breakfast/dinner timings.

The spa services and facilities are good, although only one outdoor pool as there was construction work going on.

The restaurant service I found below average, you are asked for your room number and then left to your own devices to find yourself a table and seat again no information was provided when we first visited the restaurant. This of course means that you don't know is what tables have been taken and which remain free, in addition I had find a member of staff to order drinks, this would not be an issue if guests are taken and seated at a table which I would expect in a 5 star hotel. Furthermore table napkins seemed to be in short supply, only 2 out of 14 occasions I visited the restaurant I was given a table napkins, otherwise you use the cheap tissues that are provided.

Also note that soft drinks are NOT included in the half board stay.

Overall the stay was good, the service however was poor. The hotel is not a 5 star, only a 4 star.

Stayed: February 2018, travelled as a couple
Thank Kam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR M, Guest Relations Manager at Akra, responded to this reviewResponded 5 March 2018

Mr. Kamran,

First of all thank you for choosing Akra as your holiday destination, it was our pleasure to host you in our hotel.

Also we would like to thank you for taking your time to share your experience with us, your feedbacks will help us to improve the quality of the service that we provide. We are very happy to hear that you like the cleanless and the view of the room. We are sorry to hear that you were not informed with the hotel general information. We will inform the ront desk manager regarding your feedback. Regarding the your comment about the system that we have at the Panora restaurant, we want our guests to seat the place where they feel comfortable. However, in order to consider your kind suggestion regarding the system, we will transfered your suggasion to the management. The drinks wil not included for he guests staying in a Half Boar pansion. İn addition, we would like to inform you that our outdoor pools under the construction. As they are being preparing for the summer periods, so we are sure that you will like it.
In order to fulfil your expactations and to provide the qualite sevice, we would be grateful to welcome you again in Akra as a guest in a very near future.

Best Regards,

sirin.kartal@akrahotels.com

Şirin Kartal
Guest Experience Manager

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