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Reviewed 14 January 2018

Check in was really very good and fast as there were six couples came off the bus the girl at reception even got a Waiter to get a drink for us transfer from the airport was only 20 minutes the bellboy took our cases to our room which was nice and big towels changed every day mini bar restocked with soft drinks beer and wine even in the toilet there were shampoo and conditioner so you don't have to take your own free safe in the room for all your valuables the quality of the food and the variety was very good live cooking station's at the main restaurant and the one near the beach were you can have lunch there were food huts that served pizza hot dogs kebabs baked potato's there was 8 al acarte restaurant's that you could book the day before the pool area was large and spacious the staff at the pool bar could not do enough for you especially the roller blade one's (Ashi and Memhet) the bar captain Korkmiz always had a smile on his face every time we saw him and he knew what we wanted to drink each day a credit to this hotel far to many people to mention this is what Makes this a great place to come to the girls in the entertainment team always stop and taped to you and tried to get you involved in all the activities the shows at night were good and there was live bands too down at the pool bar there was a free shuttle bus from the hotel into Antalya which you booked the day before and gave you 4 hours in town, forget the negative reviews stayed here twice and booked again for late march/April can't wait to return to meet old friends and new ones

Room Tip: Sea view and pool view rooms are the best
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Clare M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Yönetici at Delphin Imperial Hotel Lara, responded to this reviewResponded 15 January 2018

Hello Dear Our Guest,
First of all thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedbacks and we are glad to hear that we were able to meet your expectations. Your hapiness made us happy. We are looking forward to welcoming you back here again in the near future.

Best Regards,
CRM of Delphin Hotels

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Reviewed 6 January 2018

We travelled to Lara for a family holiday we arrived 29/12/2017 for a 1 week stay, not having been to Turkey at this time of year we didn't know what to expect but all our fears were allayed as soon as we walked into the Delphin Imperial, we were made so welcome all the staff couldn't do enough for us everyone one we came into contact with were very professional, courteous and very very friendly .
The hotel its self is very impressive. Wonderfully decorated with plenty of bars to chill out and the waiter service is second to none, all the bar staff and waiters were 1st class. I have seen in other reviews that some people had trouble with the staff not having a grasp of English well that's nonsense as we had no bother at all with communicating with any of the staff they all spoke English to some degree.
The Hogmanay gala was spectacular it was brilliant way to bring in the new year no expense was spared and our waiter who looked after our table (Jacob) was absolutely brilliant never missed a beat he was superb.
The food was brilliant plenty choice you'll never go hungry preparation layout choice was fantastic and then you have the a la carte restaurants they are just superb so much to choose from.
There are so many people I would like thank but there are so many from the reception staff, guest relations all the stall in Camelot (24 hour bar) but young Berat who made us laugh on so many occasions a big thanks, even the our cleaner Meral always had a huge smile on her face and was always cheery.
Once again I would like to take this opportunity to thank all the staff at the Delphin Imperial for making our holiday a very special one and to the management who you don't see as they are always in background a big thanks to you as your staff are credit to you.
The biggest compliment I give this hotel is we are planning our next visit already see you all early in the year
Jim Mckissock

Room Tip: We had a side room that had sea view
  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Yönetici at Delphin Imperial Hotel Lara, responded to this reviewResponded 12 January 2018

Dear Guest.

We appreciate your great review which shows us that our main aim is reached and our guests enjoy their holiday.We are really proud that your new year holiday was spent so positive and you have so happy memories about your time at Delphin Imperial.Hope to meet you through the our guest of Delphin Group Hotels again.
Thank you for the time you spent to share your experience and we hope to welcome you back to Delphin Hotels in the near future.

Best Regards
CRM of Delphin Hotels

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Reviewed 31 December 2017 via mobile

I booked my reservation from galahotels.com but when I came to the hotel they told me that u can not join the new year program because it is not included in your booking and now there is no place for u even if u will pay extra money. neither the hotel nor galahotels.com didn't tel me about that before how can they accept people's booking if there is no place for the gala of the new year's night

Stayed: December 2017, travelled with friends
3  Thank Ali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Yönetici at Delphin Imperial Hotel Lara, responded to this reviewResponded 2 January 2018

Hello dear guest
We wish to inform you that bookings made by travel agencies do not look at the hotel. For the gala evening, you should have asked your agency if the reservation was at the gala evening because the agencies are required to specify whether they sell you with or without a gala. As your reservation was not with gala, we unfortunately could not make you participate. we would have taken you during the gala evening but unfortunately there was no more free place. Best regards Crm team

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Reviewed 29 December 2017

One word AWSOME
Had a fantastic time
All the Delphin Hotels are fabulous.
We first stayed at the Delpin Palace about 9 years ago and since then we haven’t looked back. Had many holidays and spent many Christmas’s.
The team of staff at these hotels are wonderful they can’t do enough for you,
They are always Happy and have a smile for you, very helpful, they are all lovely careing people.
For me this is the most special thing of all the team that make the Delphin Group so wonderful, they are the best thank you all for a wonderful Christmas

Room Tip: All the rooms are lovely, sea views are stunning
Stayed: December 2017, travelled with friends
Thank deecat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Yönetici at Delphin Imperial Hotel Lara, responded to this reviewResponded 4 January 2018

Hello Dear Our Guest,
First of all thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedbacks and we are glad to hear that we were able to meet your expectations. Your hapiness made us happy. We are looking forward to welcoming you back here again in the near future.

Best Regards,
CRM of DELPHIN HOTELS

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Reviewed 23 December 2017 via mobile

We are currently staying here and love the place. It is the low season and most of the outdoor facilities are closed, but what is open is enough for our family of four (3 year old and 9 month old). The staff are very kind and attentive. One overheard our daughter mention ice cream as we were in the lobby and came over with a big scoop for her. It’s the little things like this that make it special and enjoyable. The outdoor pool is heated and the poolside bar is open. Pizza is served outside from 12:30/14:00 everyday. We are from Canada & the USA. Some people claim the water here is cold, but if you’ve been to any lake in Canada, the water here is much warmer (even the unheated pools). We were actually in the unheated Kids pool close to the indoor heated pool and thought it was heated as it was still warm. We have been enjoying the buffet meals in the evening. We did try the al la Carte restaurant once, but the kids are a bit picky, so the huge buffet is where we choose to go. The kids mini club is open every day and has lots of activities to keep the kids entertained. There is also a full group of great ladies that work with the Kids, about. 1:1 ratio at the moment. There is a dance party in the ballroom every night at 20:15. Two of the staff from the mini Kids club lead the group in circle dances for about 30 minutes and then pass out gifts/treats. The WiFi is accessible just about everywhere and is fast enough to stream shows from phone or tablet. We are staying in a Family suite which is perfect. It has one main door with two rooms. One with queen sized bed and couch and coffee table, the other room has two twin beds and enough room for a crib. There is one bathroom and the shower is big enough for the whole family to get in at once. The mini bar is refilled every day and is included with the all-inclusive. Room service between midnight and 06:00 is free. If you order room service during the day, it is extra. There is also an arcade that takes tokens (you do need to pay for this) and two lane bowling alley. There is a free shuttle bus in the morning that drops you off in town, about a 30 minute drive. We took a taxi from the drop off point to the Aquarium (Kids under 3 are free) which was a 25 lira ride. From the Aquarium back to Delphin was 85lira. We have been tipping some of the staff that go out of their way to help or are super attentive. Tipping is not required, but there are tip boxes in the restaurants if you want to tip instead of to an individual. This is a very kid friendly hotel, the dining areas are separate for families and singles or couples without children. They even have jars of baby food, mixer and nibs for the babies at the buffet! Would we come here again? Most definitely!

Stayed: December 2017, travelled with family
1  Thank Kyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CRMDelphinhotels, Yönetici at Delphin Imperial Hotel Lara, responded to this reviewResponded 24 December 2017

Dear Guest.

We appreciate your great review which shows us that our main aim is reached and you enjoy your holiday with your family in these days.All kind of reviews are so important for us.Because according on them we are able to improve some kind of directions or understand that all we make goes well.
Thank you for the time you spent to share your experience and we hope to welcome you and your family back to Delphin Hotels in the near future.

Best Regards
CRM of Delphin Hotels

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