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“Bit on the expensive side”
Review of Mardan Palace

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Mardan Palace
Ranked #44 of 234 Hotels in Antalya
Certificate of Excellence
Reviewed 22 October 2017

Bit on the expensive side, but I've had the suite.

The service was amazing and everyone there was very much looking forward to help you with any of your requests.

I was quite disappointed with the check out though.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank TheNotoriousF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 September 2017 via mobile

Reading conflicting reviews the wife and I booked anyway 4 days in July .....A bargain at $200 per night.
After passing the impressive driveway and lobby a suitable pool facing room given to us.
Now pls understand the service of the staff is deplorable from kitchen to restaurant and especially cleaning staff most probably the worst I have experienced.
The ultra all inclusive gives u a suitable breakfast and repetitive lunch and dinner not of the highest quality with nothing marked.
Night time entertainment on alternative nights and the gondola ride sporadically working leaves you wandering the resorts empty spaces hopelessly. ...I think this highlights some financial trouble of this hotel..
Facilities are tired now and it shows the swim up bar and snorkel lagoon and most restaurants closed...The international jetset have now disappeared in the peak season of the week
There's reasons why hotels like the concord and titanic flourish and why if you can afford the maxx royal at its eye watering prices.
The mardan palace failed to flatter I agree we got it cheap ...However it's not what the Antalya all inclusive holiday should be

Stayed: July 2017, travelled as a couple
4  Thank sacricket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

We are 4 persons booked Mardan prison for 2night through Expedia 4months ago.

Though I read some bad review,
I did not cancel becauce we paid all with credit card. I wanted to do the experience such as the photograph on this site.

Because of bankrupt this hotel seems to be closed down soon and an employee was short, service was too bad.

Because there was not a light, in the indoor facilities, I was lost. I was so scared.

The swimming pool was not clean, food was not fresh, and no hot water in the room.

I paid large sum of money and seemed to be totally behind bars.

This is the worst hotel in my life.

私達四人は、四ヶ月前にホテル予約サイトのエクスペディアを通して、このマルダン刑務所を2部屋2泊を予約しました。

悪いレビューを読んだにも関わらず、改善されるだろうという期待をし、また、トリップアドバイザーに掲載されている写真のような体験をしたくて、キャンセルはしませんでした。まさか、こんなにも酷いとは、誰が予想しますか?

屋内施設にて、真っ暗で誰もいなく、迷いこんでしまい、外に出られず、怖い思いもしました。

サービスは非常に悪く、ロビーの電気は一部だけ明るく、巨大なプールは、苔が生え、明らかに、清掃していないことがわかります。ハマム、サウナなどは営業時間が短く、サウナなどは一つだけ稼働。しかも、熱くない。料理は最悪で、新鮮な料理は限られ、しかも品数も少ない。写真に出てくる豪華な料理は、どこにもありません。朝食のチーズは、干からびて、出した従業員に、自分で食べることが出来ますか?と聞いてやりたかったけど、閉鎖することがわかっていて、やる気のない従業員に何を言ってもムダだと思い、諦めました。

極めつけが、お湯が出ない。ハマムもサウナもやっていないから、海から上がり、冷えた身体を温める術さえ有りませんでした。

写真のような、サービスを受けることが出来ず、ハラワタが煮えくり返っています。一人2泊で、トルコ人の一カ月分の給料に相当する額を払い、このざまですから。

大金を払って、刑務所に入った気分です。


Hiç fotoğraftaki resimler gibi değil kahvaltı da peynirler eski üstü kurumuş yemekte mezeler iki üç günlük geliyor kedi restorantta açık büfeden yemek yiyor

Havuzu büyük ama temiz değil servis kötü odada sıcak su yok

otel büyük ama kapanacağı için ışık az eleman az

Otel fiyatı yüksek. Ama servis az ilgi yok aynı cezaevi gibi otel kapanıyorsa müşteri alma yada müşteriyle ilgilen

Stayed: September 2017, travelled with friends
4  Thank noriko d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

In hotel Mardan Palace I have stayed 2 nights of my bussines travel. Room was very clean, beautiful, half view on sea and pool. Breakfast was rich - eggs - many kinds, ham, salami, sweets, fresh fruits, plus very pleasant music.
Staff was pleasant and helpful, I can say only possitive words. Just distance from city center was little far (but it´s not problem to call taxi).

V hotelu Mardan palace jsem strávila dvě noci v rámci pracovní cesty po Turecku. Pokoj byl velmi čistý, krásný, z balkonu výhled na moře i na bazén. Snídaně byli bohaté - vajíčka na všechny způsoby, šunka, salámy, sladkosti, čerstvé ovoce a hlavně příjemná hudba.
Personál byl vždy příjemný a ochotný, jen vzdálenost od centra města byla na můj vkus delší - ale nebyl problém objednat si s pomocí recepční taxi.

  • Stayed: October 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

Great hotel we have so much fun,the food is perfect,big pool, but I wish that they take more care for the room cleaning coz the cleaning stuf is not perfect and they need to add more activty for the kids.

Stayed: July 2017, travelled with family
1  Thank Saeda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mardan Palace

Address: Kundu Koyu Oteller Mevkii, Antalya 07110, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Antalya
#11 Business Hotel in Antalya
#17 Romantic Hotel in Antalya
#30 On the Beach Hotel in Antalya
#32 Spa Hotel in Antalya
#42 Luxury Hotel in Antalya
Price Range: €29 - €2,640 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mardan Palace 5*
Number of rooms: 560
Official Description (provided by the hotel):
On the verdant, green shores of Antalya, beautifully positioned to overlook Turkey's Mediterranean coast, a palatial hotel was built in the spirit of the grand Ottoman Sultans. Crafted for the contemporary international elite, the luxurious Mardan Palace in Lara is a chic resort which redefines the standards of Turkish hospitality. Through its innovative design features, extensive facilities and unparalleled service, it's the new luxury playground for the jet set to explore. ... more   less 
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Also Known As:
Mardan Palace Hotel Antalya
Mardan Palace Antalya

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