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Reviews (413)
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All reviewspool bedsanimation teaminside poolend of the seasonfamily holidaytea and coffeenice hotelan amazing holidayfried eggsspecial thanksprivate beachkatiaspaslovakiaadvantageslanguagevegetables
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Reviewed 6 April 2018 via mobile

The hotel amazing. Rooms have private balconies. Everyday rooms have been cleaning. Spa is very relaxing. Hotel has inside and outside pool. Near inside pool there are couple saunas. Inside pool has many pool beds. Outside pool has also many pool beds. There are water slides. Animation program is very funny and amazing. Hotel fitness is small, but is enough if you want to do sports. Hotel has his own back yard where you can sit and enjoy the view. Hotel also have his private beach. There also are many pool beds. By all the pools and on the beach there are bars, where you can take drinks. Food is amazing. There are so many kinds of delicious food, cause you just dont know what you want to eat!!!
Loby is huge and there are many comfy chairs where you can sit.
Thank you Katya!

Stayed: April 2018, travelled with family
Thank Diana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katyahotel, Guest Relations Manager at Katya Hotel, responded to this reviewResponded 13 April 2018

We are very happy for your comments about us .We promise that we will make you more comfortable when you visit us again.

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Reviewed 5 April 2018 via mobile

The room was perfect, the food was delicious and very big decision, the spa is very relaxing, near the pool was very many pool beds, animation program was very intresting and funny. Thanks Katya hotel.

Stayed: April 2018, travelled with family
1  Thank Erika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katyahotel, Guest Relations Manager at Katya Hotel, responded to this reviewResponded 13 April 2018

Thanks you very much for commıng and spendıng your holıday wıth us.Hope you wıll choose our hotel once agaın ın your next holıday .

We are ready to serve you better ın your next holıday.

THANKS FOR COMMING TO KATYA HOTEL
HAVE A NICE TRAVELLING BACK TO YOUR DESTINATION.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile

Family vaccation in a hotel was realy nice.Rooms were clean, food was great, entertainment was reasonable considering it was the end of the season...
I dont get it why people so unsatisfied about the food and overall quality The value you get is remarkable. Considering other places in that area , price for a stay is really good, well at least for stays at the end of the season.
BUT, unfortunately I have to point out and mention your maids. Some of our stuff dissapeared from our rooms (2) Wasnt something major , but still valuable items We should have complained straight away, but we waited till we get back home in case we forgot items.We informed hotel and waiting for their response. Its just dissapointing that it happened. I would suggest other tourists to consider if they really want room services in this hotel...

Sincerely,

E.M.

Stayed: October 2017, travelled with family
4  Thank Evaldas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katyahotel, Guest Relations Manager at Katya Hotel, responded to this reviewResponded 13 April 2018

Thanks alot about your comments .But for your ıtems that got lost durıng your stay ın our hotel we want to say that you could have checked your belongıng very well brfore you lıve the hotel.
Thıs type of complaın ıs not necessary when you have travelled back to your country .Also maybe you mıss place the saıd ıtem.
please next tıme you travelled lıke thıs always check your ıtem before you lıve the hotel.

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Reviewed 26 November 2017 via mobile

If you like to eat the same food for every day& the smell of raw sewage then this is the place for you. When I say the same food everyday I kid you not. I know all inclusive buffet restaurants are normally repetitive but this was beyond that. You generally have the same 3 choice of food and if your not a fan on them you are going hungry. We ate out a numbers of times and I now can’t see another meatball without getting horrible flashbacks. If you go out of high season the buffet restaurant is the only one open, we weren’t made aware of this before going. Cocktails are not included in the all inclusive which is a first for me, we always go all inclusive and there are normally some cocktails included. The only bar open in the evening out of season is the pool bar however this get very cold in the evening and a fair few nights were called short because of the cold. In the daytime the pool bar is again the only bar open which is fine as long as you don’t have the young girl serving. I’m using the word serving very loosely, should you as for a drink and interrupt her from either text on her phone or doing her nails, don’t be expecting service with a smile. Thankfully she was only on there for a few hours then normally service resumes by the 3 lads who were absolutely amazing, nothing was to much trouble for them. The hotel is a 3* at best not the 5* it claims to be and there is a lovely raw sewage smell that fills your bathroom/room that comes from the drains. The bedroom are furnished very well and if definitely a redeeming feature. For the money we paid it was an average holiday, I would definitely go back to Turkey but definitely not to Katya Hotel. It is also a 3hour transfer from the airport, not the hotels fault I know but something useful to know.

Stayed: November 2017, travelled as a couple
2  Thank Roxywigmore89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katyahotel, Guest Relations Manager at Katya Hotel, responded to this reviewResponded 13 April 2018

Thanks for your comments and complaın.We wıll try as must as possıble to look at what you saıd about us and make any adjustments ın the area we are lack wantıng.

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Reviewed 11 November 2017

Lovely service what concerns individual persons - friendly, professional, helpful. Suggestion is to improve arrangement of service. We arrived from airport to hotel at 7 PM. We were busy filling check-in cards at the reception and finally as we could start our supper, the dining-time ended before we could finish our meal and plates with food were taken away from under our nose. It could be more hygienic all over the hotel. The bathroom stank. Still it was enjoyable and I wish good luck improving the arrangement of services. Staff - super.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank helink67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katyahotel, Konuk İlişkileri Müdürü at Katya Hotel, responded to this reviewResponded 12 November 2017

Hello, thank you for review. We will try to be better for you for the next year.

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