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“Love at first sight”

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Iberostar Diar El Andalous
Ranked #2 of 33 Hotels in Port El Kantaoui
Certificate of Excellence
Reviewed 27 September 2017 via mobile

The hotel is beautiful, clean, the food is excellent and the staff very nice. Beautiful, clean beach. I am really excited and I will definitely visit the hotel again. A great place to spend your holiday.

Stayed: September 2017, travelled with friends
Thank Zuzana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Diar El Andalous, responded to this reviewResponded 28 September 2017

Dear Zuzana,

It has been a real pleasure to read this excellent review of your recent holiday with us at IBEROSTAR Diar El Andalous and we really appreciate that you took the time to write and share it with us and other travellers.

The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.

It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.

Kind Regards,

Quality Manager
IBEROSTAR Diar El Andalous.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 10 of 1,771 reviews

Reviewed 13 September 2017 via mobile

Very nice hotel with all the facilities, nice pools, close to the beach, good food and nasty cocktails.
It's not admissible the lousy quality of drinks and concktails (all included) all served in the some glasses, no matter if it is a gin tonic or a San Francisco.
Apart that everything was quite good in spite of repeting a lot the type of food provided.

Stayed: September 2017, travelled with family
1  Thank JProenca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Diar El Andalous, responded to this reviewResponded 14 September 2017

Dear Guest,

We want you to know that the description of your stay with us at IBEROSTAR Diar El Andalous is very helpful and we thank you for providing your rating.

Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.

Again we want to thank you very much for sharing your review of our hotel and would be delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager
IBEROSTAR Diar El Andalous.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Having not visited Tunisia and this hotel since the trouble a few years ago, it was a dream come true to be back again in August 2017.

The hotel has changed, however for the better only (not that it needed too!). The staff cannot be more friendly, more helpful and so so happy . It was amazing, I cannot recommend this hotel through words or pictures. It is the feeling that cannot be described! Rooms, food, staff, management safety, security absolutely 6+ stars if there is such a rating. I would like to personally thank the management and every member of staff for dedicating their work to ensure All clientele enjoy their well earns holiday . Fabulous!!! Thank you all.

Stayed: August 2017, travelled with family
Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Diar El Andalous, responded to this reviewResponded 7 September 2017

Dear Michelle,

It has been a real pleasure to read this excellent review of your recent vacation with us at IBEROSTAR Diar El Andalous and we really appreciate that you took the time to write and share it with us and the travelers.

The fact that we were able to exceed your expectations with our service, the beauty and comfort of our hotel and our excellent gastronomy is of great importance to us.

It is therefore very satisfying for us that you have kept us in your fondest memories and it will be nice to welcome you back again.

Kind Regards,

Quality Manager

IBEROSTAR Diar El Andalous

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017

I have visited the hotel at the end of the season, so it was very quite and not with a lot of guests. We had a half-board stay, breakfast was buffet, with plenty choices, the balcony of the restaurant and the see view are great for morning of and laid-back start of the day. Rooms are very specious, clean. The stuff is friendly and very helpful. Beach is great with a crystal clear see.
Looking fwd of coming back.

Room Tip: Middle rooms are quieter and have amazing view
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Isidora M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Diar El Andalous, responded to this reviewResponded 7 September 2017

Dear Isidora,

Thank you very much for your review of IBEROSTAR XXXXX. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories.

Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with a good all-round experience. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us.

Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

Yours Faithfully,

Quality Manager

IBEROSTAR Diar El Andalous

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Reviewed 5 September 2017 via mobile

We went back as a family after 3 years, the hotel has changed after a lot of wotk to bring it up to a 5 star standard. It was luxury, with excellent sitting areas inside and outside. An extra swimming pool with comfortable loungers which could even be used in the shallow water. The service was excellent everywhere and all the staff and waiters were very helpful polite and prompt. The food was excellent and we were very spoiled with the choices. This again was the best holiday we had, we were treated like kings and I highly recommend this hotel. Amazing holiday.

Stayed: August 2017
Thank FethiToto1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Diar El Andalous, responded to this reviewResponded 26 September 2017

Dear Guest,

First of all we would like you to accept our appreciation for the loyalty you have shown us by returning to IBEROSTAR Diar El Andalous for your most recent holiday.

We have treated your description of our services and facilities as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail.

We would like to thank you once again for your kind review and will be most delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager
IBEROSTAR Diar El Andalous.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Iberostar Diar El Andalous

Address: B.P. 40, Port El Kantaoui, Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Port El Kantaoui
#2 Spa Hotel in Port El Kantaoui
#2 Top resorts Hotel in Port El Kantaoui
#2 On the Beach Hotel in Port El Kantaoui
#2 Luxury Hotel in Port El Kantaoui
#5 Romantic Hotel in Port El Kantaoui
Price Range: €53 - €193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Diar El Andalous 5*
Number of rooms: 383
Official Description (provided by the hotel):
The IBEROSTAR Diar El Andalous hotel offers its guests all the charm of Port El Kantaoui, Tunisia, as well as a fun, comfortable holiday at a 5-star hotel. Located on the seafront in Port El Kantaoui, this hotel has spaces and special services for families with children such as a Miniclub, children's playground, custom pool, workshops, entertainment and games, etc. There's a bit of everything to ensure the little ones never get bored. Besides services for children, the hotel features the Star Prestige service which includes a VIP zone with a chill out terrace and Balinese beds, as well as its exclusive services such as its flexible check-out, Open Bar, or whirlpool bath in your room. The Diar El Andalous hotel is the perfect place to try a range of culinary delights. It features four restaurants that serve local cuisine, international dishes, plus a buffet. There are also six bars to enjoy whatever the time, day or night. You can try out the SPA Sensations at the Diar El Andalous hotel with its selection of body treatments. Meanwhile there's entertainment for guests of all ages, free Wi-Fi, two outdoor pools and one heated pool, meeting rooms, and the marvellous sandy beach that's located next to the hotel. ... more   less 
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Also Known As:
Iberostar Diar El Andalous Hotel Port El Kantaoui
Mercure Hotel Sousse
Accor Diar El Andalous
Diar Andalous

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