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Hans T
Kuala Lumpur, Malaysia

Internet is too expensive!

3.0 of 5 bubblesReviewed 5 Jul 2011
The environment, room, food, and service are good. Only internet service per day is expensive. The internet charges per week is same as 2 days rate. Another bad thing is that is no covered pathway from apt to counter. So imagine you need to check out during rainy morning...
Date of stay: July 2011
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kameo Grand Hotel, Rayong, responded to this review
Responded 8 Aug 2011
Thank you for your feedback and comments. We are glad you enjoyed your stay with us overall. Yes, we agree that the weekly Internet rate is much more economical compared to the daily rate but it is the standard rate charged by hotels offering rooms in this price bracket. The new wing at Kameo House is a few steps from the front desk in the main building and normally there are always staff on hand to help guests with their bags or with an umbrella service, in the case of rain. We apologize profusely if there was no bell boy on hand to assist you and are currently looking into this matter on your behalf. We appreciate your letting us know and look forward to welcoming you back.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 27 June 2011

The restaurant on the roof has a nice view abd delicious menu
The rooms are frech guest

Room tip: Hotel close to city
Date of stay: May 2011
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank patric_ottosson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2011

Stayed at the Kameo house in Rayong for 6 weeks and was overall pleased with the accomodations. The location is great within walking distance on many restaurants and grocery stores + has 2 restaurants in the hotel which is quite good as well. Excellent breakfast buffet with very attentive staff. I would recommend this location for anyone staying in the Rayong area especially for extended business trips due to the hotel location and ammenities.

Date of stay: March 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sjhowe_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2011

I have booked studio room with new and large room. Breakfast here has variaty of food , Japenise , Thai and Western. The hotel is in the citiy of rayong , it's only 5 mins to Leamthong Shopping Center and 5-10 mins to the beach.

I think fitness here is the best in Rayong, large swimming pool with modern decoration, steam and jacuzi , so much enjoy.

Date of stay: April 2011
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Duang0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2011

Whenever I will visit in Rayong, I will stay in this Kameo House Hotel since two years ago. This hotel is clean and comfortable to stay. Since the new house beside the main building is built, the impressions of this hotel is changed. A cable wire for internet connection is indispensable in the new house ,although they tell to use a WiFi service. I would like to suggest the general manager to keep the good services for guests especially in the restaurant at breakfast.

Date of stay: March 2011
Trip type: Travelled on business
1  Thank yama39
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kasemkij_Group, General Manager at Kameo Grand Hotel, Rayong, responded to this reviewResponded 25 March 2011

Thank you for your feedback. We have noted your comments regarding the internet speed in our new building and the quality of service in the restaurants. We are speaking to our internet service provider to ensure the connection speed in the new building is the best it can be. With respect to service, we pride ourselves on offering our guests superior service so take your comments very seriously. We will look into the quality of service to ensure it is up to our high standards and correct any problems we find.

Please feel free to come and discuss any issues you may have with me personally. Once again thank you for your comments and we look forward to seeing you soon.

The Management
Kameo House Rayong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2011

Hotel located on main street of the city i.e. Sukhumvit Road. You can just walk to marketing area or bus stops for travelling to Bangkok or Pattaya. All rooms are like studio apartments with kitchen facilities available. Foodies can cook what they want in own room.Good restaurant inside the hotel but if you wish to have typical local test, just walk outside and everything is just there.

Date of stay: February 2011
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vpkulkarni
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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