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All reviews rooftop pool executive suite patong beach pool access room bangla road private jacuzzi breakfast buffet nice resort min walk egg station swim up bar cleaning staff welcome drink free shuttle night life the hustle and bustle balcony
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Reviewed 17 August 2018 via mobile

Having been to Phuket countless times, Patong is no stranger to me. The resort is tucked at the far corner of the hustle and bustle area, where you still enjoy some tranquility. My impression set in quickly that this hotel is constrained by space for that you don't see open compound like driveway or gardens. Instead, the compact building houses all their sundeck chairs at level 7 rooftop where the pool is situated. A little lacking in lush but the alluring seaview had compensated for it. The rooms we had were large, generally clean but the aircon didn't really respond to control. Hot water and water pressure were smooth which a frequent complaint in Thailand. The beach is just across the street but this part of the bay is mainly thrived by the locals. Shops and restaurants are a little far away but that doesn't pose a big problem. We enjoyed most part of our stay and the staff are helpful.

Date of stay: August 2018
Trip type: Travelled with friends
1  Thank JDI-SGP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharmResortPhuket, ผู้จัดการ at The Charm Resort Phuket, responded to this reviewResponded 20 August 2018

Dear Sir/ Madam,

We very much appreciate your comments regarding your stay at The Charm Resort Phuket.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and look forward to welcoming you back.

For the future visit, please contact our reservation at reservations@thecharmresortphuket.com

Sincerely yours,
The Charm Resort Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2018 via mobile

During our honeymoon, we stayed at this hotel in a standard room.

the positives are: the room is very large and bright, the bathroom was also nice and well appointed.

the only problem was the noise from the yard that was right in front of us and that deprives us of an unobstructed view of the balcony. Otherwise everything was great and the last tip plan a mosquito repellent

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Med Sami B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharmResortPhuket, ผู้จัดการ at The Charm Resort Phuket, responded to this reviewResponded 15 August 2018

Dear Sir/ Madam,

We very much appreciate your comments regarding your stay at The Charm Resort Phuket.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and look forward to welcoming you back.

For the future visit, please contact our reservation at reservations@thecharmresortphuket.com

Sincerely yours,
The Charm Resort Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018 via mobile

Rooms are large & clean, however view from the balcony is tarnished by construction work which is not only an eyesore but also extremely noisy at 7am in the morning (If we were here longer I would have without a doubt requested to have moved rooms!)

Pool & cocktails are great, reasonable prices also.

Good location right next to Patong Beach, bars & restaurants great if your a young couple like us. Paradise Beach isn’t far either.

Breakfast wasn’t catered to Western tastes, very limited. Was made up of noodles, soups, rice. Not a lot of choice of simple breakfast items such as cereal or fruit sadly, often had to buy more whilst out.

The pick up point for transfers and tours is manic, no organisation needs reviewing.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank sarahjayneryan92
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharmResortPhuket, ผู้จัดการ at The Charm Resort Phuket, responded to this reviewResponded 14 August 2018

Dear Sir/ Madam,

Thank you for taking the time to write your comments for The Charm Resort Phuket on Trip Advisor which are very much valued.

Also please accept our sincere apologize for any incident or any inconvenience cause and be assured that the corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.

Once again, thank you for choosing The Charm Resort for your holidays in Phuket.

Sincerely yours,
The Charm Resort Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

This hotel needs an actual lobby. The lobby is outside and its already hot and muggy. It just turned me off immediately. I shouldnt be sweating at check in. Its an hour away from the airport. I guess one positive would be its directly across the street from the beach. Also, they a good happy hour specials. The rooftop pool closes at 7pm, wtf? Thats kind of early. Bangla Rd is a 20 minute walk so thats not too bad. I dont know if i would stay here again or not. It was just ok.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank O2795HJbrianb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharmResortPhuket, ผู้จัดการ at The Charm Resort Phuket, responded to this reviewResponded 14 August 2018

Dear Sir/ Madam,

Thank you for taking the time to write your comments for The Charm Resort Phuket on Trip Advisor which are very much valued.

Also please accept our sincere apologize for any incident or any inconvenience cause and be assured that the corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future.

Once again, thank you for choosing The Charm Resort for your holidays in Phuket.

Sincerely yours,
The Charm Resort Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

With the right services at the right price, this hotel always looks crowded.

The service was a very satisfactory hotel though it was somewhat inconvenient.

We don't have a Sea View in this hotel.
The view of sunset from the rooftop pool and pool is strongly recommended.

Room tip: Best Rooftop Swimming pool and Sunset sight
Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank jinwoo630
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCharmResortPhuket, ผู้จัดการ at The Charm Resort Phuket, responded to this reviewResponded 8 August 2018

Dear Sir/ Madam,

We very much appreciate your comments regarding your stay at The Charm Resort Phuket.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and look forward to welcoming you back.

For the future visit, please contact our reservation at reservations@thecharmresortphuket.com

Sincerely yours,
The Charm Resort Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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