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Reviews (596)
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Reviewed 11 September 2017 via mobile

We had a nice time
Very good hotel
The breakfast had variety
The location is very good
The room was clean
Nice bath :)
The swimming pool was not that clean but we heard in Thailand there's no clean pool because of the rain

Stayed: September 2017, travelled as a couple
Thank Bar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoppanS, General Manager at Andaman Embrace Patong, responded to this reviewResponded 14 September 2017

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. We are please to inform you that when the rain stop then we will clean the pool but we had schdule to clean the pool everyday morning around 05.00 am. Thanks again for loving our great location and our breakfast. We look forward to welcoming you back here again in the future.

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Reviewed 10 September 2017 via mobile

Definitely not a 5 star hotel. Hotel is very old looking when we arrive which explains the cheap price. I feel disgusted taking any photos as the building condition is so old. 3 star hotel at most. Please avoid

Stayed: September 2017, travelled as a couple
Review collected in partnership with ASUS 6 Stub App Smartphone
2  Thank Aloysius N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoppanS, General Manager at Andaman Embrace Patong, responded to this reviewResponded 11 September 2017

Please be informed you that our hotel located in Phuket and our hotel design was Sino- Portuguese style. It had a lot of building in Phuket town like this. We had renovate and repaint our hotel during low season every years so we make sure that our hotel is not old. Our hotel is always eager to welcome any comment in order to meet more customer satisfaction. Thank you for your comment and we hope to have a chance to welcome you in the future.

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Reviewed 4 September 2017

beautiful place with lovely pool and nice service . we stayed for 5 night last year and that was a very good experience .
food was great , clean rooms, good staff.
the hotel was very near to the beach and that was very lovely.

Room Tip: Higher floors have Terrace.
  • Stayed: October 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank ghazalshirin13822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoppanS, General Manager at Andaman Embrace Patong, responded to this reviewResponded 5 September 2017

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

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Reviewed 3 September 2017 via mobile

The location of the hotel is great only a short 5 minute walk to beach...This hotel is large but thats about it, it has no ambiance, feels stale and cold, the staff are very non helpful, do not make guests feel welcome... everything seems like a hassle for them... breakfast is like eating chinese take away everyday ( ground hog day) . The rooms were big enough, shower was terrible, no water pressure and the shower rose too short to I had to be an acrobat to wash my hair... The pool is large but unlike other hotels if leaves fall in, unless that specific pool cleaning staff member is near by the leaves sit there, its a ( not my job mentality at this hotel) other pool staff just leave them.. overall an OK stay,I would not stay again however..

Stayed: September 2017, travelled as a couple
Thank Sernic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoppanS, General Manager at Andaman Embrace Patong, responded to this reviewResponded 5 September 2017

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to serve you again in the future.

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Reviewed 31 August 2017

Loved this place, very clean rooms and very helpful,staff loved the pool bar and the staff that ran it too holiday was amazing I would stay here again and again, lots to do and see in patong I really didn't want to go home breakfast was lovely and there was music on at the bottom of the hotel nearl the road so lovely so if you get the chance to go do it , also the room we had was amazing really big and the bed was great

Room Tip: Try to get a pool view but most rooms had a nice view
  • Stayed: March 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank jaknadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NoppanS, General Manager at Andaman Embrace Patong, responded to this reviewResponded 5 September 2017

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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