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“The most relaxing holiday ever!!”

Review of Baan Heaven

Swimming Pool
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Excellent
45 reviews
Swimming Pool
Swimming Pool
BAAN HEAVEN SEA-VIEW
Master Bedroom ( Third floor ) with en-suite bathroom
Game area & Computer Area
Fourth Bathroom ( Second floor )
Third Bedroom ( Second floor )
Baan Heaven: Entrance Gate
Third Bathroom ( Second floor )
Second Bedroom ( main floor )
Kitchen: Modern Western-style kitchen
Fourth Bedroom ( Second floor )
Kitchen: Modern Western-style kitchen
Dining Room: Lounge & Dining Area
Outdoor Sala ( main floor )
View Garden
View Garden
View Garden
View Garden
View Garden
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View Garden
View Garden
PARADISE BEACH 5 MIN AWAY FROM BAAN HEAVEN
TRI TRANG BEACH 5 MIN AWAY FROM BAAN HEAVEN
PARADISE BEACH 5 MIN AWAY FROM BAAN HEAVEN
PATONG BEACH 5 MIN AWAY FROM BAAN HEAVEN
TRI TRANG BEACH 5 MIN AWAY FROM BAAN HEAVEN
TRI TRANG BEACH 5 MIN AWAY FROM BAAN HEAVEN
PATONG BEACH 5 MIN AWAY FROM BAAN HEAVEN
PATONG BEACH 5 MIN AWAY FROM BAAN HEAVEN
Swimming Pool
View Garden
FREEDOM BEACH 5 MIN AWAY FROM BAAN HEAVEN
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Overview
Villa -
5 Bedrooms, 5 Bathrooms, Sleeps 15
Patong, Kathu, Phuket

Reviews from our community

Excellent - based on 45 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
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English first
Christine...
Victoria, Australia
1 review
“The most relaxing holiday ever!!”
Reviewed 10 June 2015 for a stay in May 2015

Myself and four girlfriends wanted a holiday where we could relax and enjoy each others company - we got that and more at Baan Heaven. Rik and his team went over and above to make sure our holiday was relaxing. Baan Heaven was perfect in that way, we had some privacy with our own pool, our own kitchen and outdoor lounge where a couple of nights we sat outside watching DVDs on the large TV. But, we also had the bonus of staff who would quietly appear making sure we had dry pool towels and that we weren't washing the dishes etc.
I would highly recommend Baan Heaven to groups of girls, couples or families. Although there is a lot of tiles and steps so I'd suggest not suitable in the children are under 5.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It had everything five girls would need.
Liked least: the top room has very steep steps - but a magical view.
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
People with pets
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Jun 2015
We are so happy that all of you enjoyed your stay as it was a pleasure to have all of you here, we hope that your trip home work t well ...

Regarding to your suggestion !

I appreciate this being highlighted, as not previously addressed. Carpeting is not the ideal choice for health and hygiene for a tropical home, hence permanent carpeting is rarely used in Thailand.

The potential for trapped dust, allergens, mold, insects and chemicals is our concern at Baan Heaven, particularly as babies and toddlers, spend a large amount of time crawling/playing on the floor. At Baan Heaven we chose to use tiles with rugs where possible.


With best regards Ric & Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dawn D
Bega, Australia
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Heaven ? - YES”
Reviewed 24 May 2015 for a stay in May 2015
1
person found this review helpful

As a family group (4 generations) it was the perfect place to stay. Far enough away from Patong beach, but still close enough to walk when we were energetic enough...when not, we could hail a tuk tuk from the road or hop on the back of our scooter.
The villa had everything - the freedom of being in our own place - plenty of communal space (esp good with children) - a great pool - all the mod cons & best of all friendly & helpful staff.
Both the staff & owner responded to our every request promptly.
Thank you Nong for looking after us so well !!
Also thank you Ric !

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was like having our own home
Liked least: We had to leave !
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 May 2015
We are so happy that all of you enjoyed your stay with 4 generations , We would be very pleased to see all of you again so the best wishes to all of the family ...



With best regards

/ Ric & Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
janellecu...
Hoi An, Vietnam
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Relaxing Private - Heaven for families or a group of friends”
Reviewed 20 May 2015 for a stay in May 2015

We stayed 5 nights my friend, booking in us here after her daughters wedding at Kata Noir (Katathani Resort). Ric and his staff were very professional, available when you needed them and unobtrusively cleaning and tidying around us so everything was ready for the next use. Our group of family (Great Grandma down to great grandkids) and friends found it the facilities perfect. Enough bedrooms and bathrooms for all, our own pool. We made our own meals or ate dinner in Patong, but options are available to have meals cooked. Highly recommended and reasonably priced

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: If we needed anything extra it was supplied or mentioned something needed fixing it was repaired immediately
Liked least: A bit of a walk to town (30 minutes to Bangala Road) and a bit longer back up the hill, but there are plenty of tuk tuks or taxis if you don't want the exercise
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 May 2015
I am so delighted that all of you appreciated Baan Heaven and most of all our staff that works very hard to make sure that any guest request are fulfilled , They are truly remarkable people and close as family.


Thank you for booking with us and always welcome.


With our warmest regards from the Baan Heaven family.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laurenfro...
Greater Melbourne, Australia
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“NO HESITATION BOOKING BAAN HEAVEN AGAIN AND AGAIN”
Reviewed 30 April 2015 for a stay in April 2015

Where do I start??
This was our first visit to Patong with a group of 13 including 1 infant. From the first moment we arrived, until our sad farewell, Ric and his staff could not have been more accommodating.
Ric greeted us on arrival and answered any questions that we had, being that this was our first time to Patong. We informed him of our plans and he even assisted us to book a private tour to Phi Phi Island, which was a lot cheaper than what the other tour operators were charging. Ric kept in regular contact with us to make sure all of our needs were being met, and was always available on the phone if we needed him.
The villa was more impressive than we expected, the photos don't do it justice. We couldn't believe how amazing it was, and the views from the second and third floors were incredible.
The rooms were kept immaculate by the very capable and friendly staff. The housekeeper Nong even prepared a magnificent meal for us on one of our last nights there. Silly me for waiting so long to organise this as it what one of the best meals we had, and we wished we had got her to cook our dinner more often.
The pool was cleaned every morning and was a welcome relief to the hot weather every day. We spent much of our time in the pool and it was big enough to hold all 13 of us!
We cannot rate this accommodation enough and we have no hesitation in recommending it to other travellers. We will no doubt be booking Baan Heaven again next time we return to Phuket.
We miss you already Ric, and we will be sure to keep in contact

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The space, the pool, the friendliness of Ric and his staff
Liked least: Having to say goodbye to our new friends
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 May 2015
Such a lovely family. We thank you for your kind words and for praising and mentioning our staff members, we are so glad that all of you had a great time, It was our pleasure to help out with your holiday.

Please do come again!

With our warmest regards from the Baan Heaven family.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jenny H
Chittaway Bay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“All we expected plus more”
Reviewed 29 April 2015 for a stay in April 2015
1
person found this review helpful

My husband and I accompanied by friends, Deb and Waz, had a wonderful stay at Baan Heaven
Ric was a wonderful host and we all enjoyed his greeting and visit to ensure all was well and that we had all we needed. Loved having a chat with Ric.
Family Mart is very close by and extremely handy for basics and those much needed refreshments!
We had Nong be our chef for an evening. Her meals were excellent and huge...we had enough for lunch and dinner the next day too!!
Easy to get taxi/tuk tuk down to Patong and back
Tour organisers easily picked us up from the villa and dropped us back after each outing.
However we were torn between going out or staying in and enjoying our own paradise.
Fully recommend staying at Bann Heaven

Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 May 2015
We are so happy that you enjoyed your holiday and It was a pleasure meeting all of you, it is so nice to hear you had such a good time at Baan Heaven.

P.s Love my new slippers that some wonderful guest gave me ...

Thank you for booking with us and always welcome.

With my best regards Ric & Staff
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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