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All reviews daydream deluxe bangla road free mini bar big balcony modern hotel beach bag few minutes walk spacious room nice pool tour desk bangla rd pool view phi phi jungceylon shopping centre happy hour yogurt the hustle and bustle
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Reviewed 31 December 2017

This hotel was in a perfect location for our family. It is a bit pricey (probably due to peak season). The hotel was beautiful, clean, food in the restaurant was very good. Staff was VERY friendly and helpful. I would definitely return here, unless under a budget.The view is not too good--not on a beach. This was not a big deal for us since we were at the beach walking in 1-2 minutes. Had problems with the hot water in the shower. It may have been us not knowing how to work it. The public beach was fabulous. One of the best...and we travel A LOT to resorts. Many stores, restaurants, and much entertainment.

Room tip: Not a beach view, but excellent hotel
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Kris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at X2 Vibe Phuket Patong (Former Nap Patong), responded to this reviewResponded 1 January 2018

Dear Kris W

Thank you so much for your positive review on Tripadvisor. We are pleased to learn that the standard of service you received was what we always thrive for, to give our guests the best possible assistance. I have noted the comments you made regards the hot water in shower room and I will share this issue to the concern manager for next service improvement about room orientation. I look forward to welcome you again on Phuket and you can contact me direct on hotelmgr@thenappatong.com

Best regards

Panya W.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Lovely minimalistic decoration, clean room with a good location. Good breakfast. The most wonderful service I've ever experienced, always kind and smiling. We had an unfortunate misunderstanding with ordering an airport taxi, probably our own fault but the receptionist made her everything, made impossible to possible and in the end we got into the airport on time. Khoop khun khaa!

Date of stay: December 2017
Trip type: Travelled as a couple
Thank AnniinaS46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at X2 Vibe Phuket Patong (Former Nap Patong), responded to this reviewResponded 31 December 2017

Dear Anniina S

Thank you very much for choosing Nap Patong as your choice of accommodation in Phuket. It's our pleasure to learn you impressed with our room decoration, hotel service and facilities. It is very nice to learn that you had a pleasant stay with us and appreciated the assistance of our colleagues during your stay, regarding airport transfer. It is always encouraging for us to learn that our guests are satisfied with the services as it is what we strive for everyday. I did shared your comments with our team.
Once again thank you for sharing your experience, and looking forward to welcome back to Nap Patong again.

Panya W.

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Reviewed 28 December 2017

If you're looking for a place close to the action of Patong but without all the noise and crowd, this is it!
The hotel is nice and modern. Location is perfect, 2 minutes to the beach and a few minutes away from all the restaurants and clubs.
Room was nicely decorated, great balcony to enjoy the sunset and relax.
Breakfast was good.
Overall, good value for money!

Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Service
Thank marco795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at X2 Vibe Phuket Patong (Former Nap Patong), responded to this reviewResponded 31 December 2017

Dear marco795

Thank you very much for your nice feed back on Tripadvisor. We appreciated for staying with us. It's very nice to learn you felt impressive with our product and service delivery by our staff and especially with the perfect location where is near shopping center in Patong. We are waiting to serve you once more on your next visit to Phuket.

Best Regards.

Panya W.

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Reviewed 28 December 2017

I stayed at the Nap Patong for a week in November 2016. The accommodations were wonderful as was the staff. We were within walking distance to the beach, shopping, Bangla Road and lots of nightlife. The only issue we had was our room wasn't always thoroughly cleaned, which we were okay with. We had a light that we had asked the Front Desk Staff to fix, and that didn't get fixed either. Again...no major concerns. The property was beautiful and the breakfast was great. Fresh Omelets cooked to order was a highlight. I would definitely stay here again.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Amanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at X2 Vibe Phuket Patong (Former Nap Patong), responded to this reviewResponded 31 December 2017

Dear Amanda C

Thank you very much for one week staying with us in November 16. It's our pleasure to learn that you had a pleasant stay with us. however However we did note the comments you made regarding cleaning service. Your value comment is very important feed back to continue improve our service standard. Also I did share your comments with our team to continue improve our service standard. Once again thank you for sharing your experience, and looking forward to welcome you back to Nap Patong again.

With my best regards.

Panya W.

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Reviewed 27 December 2017 via mobile

Easy and friendly check in. Spacious room. Simple decor, a little out dated but comfortable. Kettle and coffee in room. The breakfast was amazing here. 3 min walk from Patong Beach.

Didn’t get a chance to use the pool, but it looked nice.

Very clean hotel.

Happy to recommend to others.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank N9285JVjays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheNapPatong, General Manager at X2 Vibe Phuket Patong (Former Nap Patong), responded to this reviewResponded 27 December 2017

Dear Jay S

Thank you for having taken the time to favor Nap Patong on Tripadvisor. We always thrive on making it more than just right so that our guests are happy to stay at our resort. Thank you once again and hope to welcome you again at Nap Patong in the near future.

Best regards

Panya W.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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