Was nice having an aussie to help with places to go. Unfortunately there were problems with the water, but he was right on the ball and got things going asap. The rooms were wonderful. We had the penthouse ones. The little bar downstairs. Very friendly host and if it is your first time, he really makes it special for you. We were a party of 6. We travelled in October 2012.
Dear Anita
We are very glad of your review based on your last stay at Kelly's in October, 2012 which is long ago, with time Kelly's is improved and become much better with many new services and facilities and our valued guests are appreciating that.
Warm regards
Had a brilliant five days here. I would like to commend, Tarn, for her exceptional customer service. She's incredibly helpful, and goes above and beyond to cater to the guests of the hotel. Not forgetting the hospitable nature of the owner, who makes it a point to check in with guests from time to time.
Location wise, it takes about 10 minutes to walk down to Banzaan Food Market/Jungceylon Mall/Bangla Road/Karon Beach. Along the way, there are many affordable shops and eateries, perfect for those who're looking to escape the crowd. A convenience store is also located less than a minute away from the hotel.
We were also served with a sumptuous breakfast daily. Room and toilet was cleaned daily. No issues with the TV and the abundance of available channels!!
Will definitely come back here if I'm ever in Phuket, again.
Dear Cicaaaaak,
Firstly, many thanks in choosing Kelly's for your trip to Phuket, it was indeed wonderful to have you stayed with us. We are very delighted that you have enjoyed your stay and have observed many things too.
Secondly, many thanks for all your appreciation and recommendation, we highly value guest feedback. Tarn is extremely delighted to read your review and joining me thanking you.
Will look forward to see you again and welcome you
Warm regards,
Summarize with one sentence:felt like home! It was totally an home away from home us. They have amazing staff super friendly, everyone was perfect but Raida was our rock star! We would like to thank from here also. They meet us everytime with their sincere smiley faces and were there whenever we wanted.They served delicious fresh breakfast every monrning. We stayed at the poolside room, it has its privacy and felt like our own pool just open the door and jump in it. The room was super clean and cleaned everyday. The locations was not far away Patong Beach just 10 min walk. And Raj l, the owner of the hotel, he could not be more interested in every detail, every guest. We enjoyed evening talks with you soo much! It was our 6th hotel in Thailand and definitely is the best so far. It was like a boutique 5 star hotel. Don't look for any other just pick Kelly's Residence! Thank you guys it was a pleasure to stay at your hotel and great to know you, see you next time!;)
Dear Gizem,
Firstly, many thanks in choosing Kelly's for your holidays in Phuket. It was indeed our pleasure to have wonderful couple as you staying with us.
We are very thankful to you for your appreciation and review, will most certainly be looking forward to your return sometime soon
Warm regards,
Team Kelly's
The staff were very friendly and helpful from check in to check out. The nice lady was very accommodating our request to stay an extra 2 days in the same room. The pool was a savior for the summer heat and which was well maintained on a regular basis. The A/C worked like a charm, shower has good pressure, complimentary bottled of water each day, room spacious and nice with safety box and nice balcony view of the city and ocean above Patong Beach. Hotel seconds away from restaurants with minutes away from market food, market shopping, shopping mall (tourist trap no locals shop there too expensive) and 10 minute walk to beach. Bike rentals across the street just tell them where your staying for a deal.
Thank you Curious in choosing Kelly's and we truly appreciate your appreciation and comments. Was indeed wonderful to have you with us and will look forward to see you again with more improvements :)
From check in to check out nothing was too much for the Kelly staff, always helpful and nothing is too much for them - arrive early and room was not ready but was given a room to relax/freshen up after a long flight - until my room was ready. Raj the manager has wide knowledge that he is always will to share about which places to visit/buy from etc.
Dear Jacques
It's always a pleasure to have you with us every year and we all here appreciate and admire you the kind of gentleman you are.
Big thanks from the entire team for all the appreciation and your kindness. Will look forward to welcome you again
