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Reviewed 28 September 2012

Like many others, we have been revisiting this hotel for over 16 years. With the increased, uncontrolled development of Hui Hin, many bird roosting areas have been destroyed. This has led to a huge concentration of birds in the few trees by and on the hotel side entrance. There are literally thousands, of small birds all gathering at night to roost in the few remaining trees giving a wonderful display of flight and really loud evening song as they exchange news of their day with each other, squawking and flying in and out of branches. Get the 1st floor rooms near the Elephant Pool or facing the wonderful detailed topiary garden to just sit with a drink, listen, and watch an enthralling display by a wide variety of local birds. Set against the back drop of superb, well-manicured gardens, this gives a special relaxing end of the day – truly unforgettable.

The low turnover of excellent staff is a like revisiting old friends – nothing is too much trouble. The décor is a harmonious blend of old colonial and Siam. With excellent breakfasts and a well equipped gym this is a special place to just relax and unwind. Child friendly to a fault (no one likes over indulged children) the spread of 4 main pools gives you the ability to lounge by the Piano pool near the sea front and watch the kids play safely, or pop in every hour or so at the adjacent children’s club all set amongst the beautiful and fragrant Frangi pangi trees. Or Lounge on the lawns near the adjacent “adults “ pool – both have a great display of bats skimming the water collecting the evening midges.

This hotel is ideally positioned by the sea for quiet and a very pleasant walk/jog, especialy during low tide. At low tides weekends the beach becomes a local football ground where friendly locals play small games. This is also the best wind kit surfing bach in the area. If your a hard core jogger/ runner the 6k run to end of the beach to the local sea god statute is very special - one of my all time favourite runs in the world, but you need the blend of low tide and ideally in late pm/dusk as very hot during some months and no drinking water.

Room tip: 1st floor elephant pool side for the bird song, otherwise the ground floor beach side are best with wonderful fresh sea air.
Date of stay: September 2012
  • Trip type: Travelled with family
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3  Thank TeenagersDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded 8 October 2012

Dear Value Guest,

Thank you very much for again choosing to stay at Centara Grand Beach Resort & Villas Hua Hin. We are very grateful for your continued support and patronage of our resort and also appreciate you taking the time to leave a kind review of your recent stay with us on TripAdvisor.

We have sharing your kind comments with the team that your comments will help to keep the team at the resort motivated to deliver on the high standards of guest service.

Thank you again for choosing to stay at our resort, and we sincerely look forward to the opportunity of being able to welcome you and your family back to Centara Grand Beach Hua Hin in the future.

Yours Sincerely,
The Management

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Reviewed 28 September 2012

We've stayed in some lovely hotels in our time, and I can honestly say this was the best! We stayed in a Club Deluxe room which meant a bigger room and balcony, and benefits such as free cocktails & canapes, 2 items of laundry per day etc. The grounds are beautiful with topiary in the shape of animals - the elephants are approx 10ft tall! What made this hotel for us was the friendliness of the staff. They were always helpful and cheerful and went out of their way to make you feel special. At the cocktails every evening they remembered what we liked to drink, and a lot of staff from the concierge to the waiting staff addressed our son by his name and were always making him smile & giggle. The reception staff were even joining in with bananas pretending to fire at him (instigated by him - he is only 5!) and I felt this was over and above what was expected of them, they made him feel special which is brilliant. The breakfast was the largest selection we have ever encountered, and always hot and fresh. Even when breakfast was just finishing and I wanted some more guava juice, they fetched some more for me. This is a truly wonderful hotel and definitely deserves its 5* rating. We don't usually want to go to the same hotel twice, but we will definitely be returning to this one. Definitely worth a visit - you won't want to leave!

Room tip: A club deluxe room is more costly, but we loved the extras you got for it.
Date of stay: August 2012
  • Trip type: Travelled with family
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1  Thank Mumof1Essex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded 8 October 2012

Dear Value Guest,

Thank you very much for choosing to stay at Centara Grand Beach Resort & Villas Hua Hin and we also appreciate you taking the time to leave a kind review of your recent stay with us on TripAdvisor.

Your comments have been passed to the team and they have greatly appreciated. Your comments will help to keep the team at the resort motivated to deliver on the high standards of guest service.

Thank you again for choosing to stay at our resort, and we sincerely look forward to welcome you and your family back to Centara Grand Beach Hua Hin in the future.

Yours Sincerely,
The Management

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Reviewed 27 September 2012

Nice and relaxing Hotel with best service. Been here many times and always want to go back. Fantastic breakfast and quiet and top service. Defferent pool areas, good food. You really need to see the garden, unbelievable !!

Short way to the long Hua Hin beach and 100 m from the town.

Date of stay: December 2011
  • Trip type: Travelled with family
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1  Thank mjfborg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded 8 October 2012

Dear Value Guest,

On behalf of the team at the resort, thank you very much for choosing to stay at Centara Grand Bach Resort & Villas Hua Hin, and for taking the time to leave a kind review of your stay on TripAdvisor.

We are delighted that you were happy in overall as per your positive rating, and we hope that we will have the opportunity of being able to welcome you back to our resort the next time you are in Hua Hin.

Yours Sincerely,
The Management

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Reviewed 25 September 2012

Beach isnt the greatest & a bit hot, but resort grounds are great. A few pools on premise. Classy old rooms very comfortable. Upgrade to club room and they have mini breakfast & light meal buffet in evening. Beach best early or later to avoid heat of the day.

Room tip: Club package is cool as you can source breakfast & even a light evening meal.
Date of stay: September 2012
  • Trip type: Travelled solo
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Thank BaliSharks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded 8 October 2012

Dear Value Guest,

We would like to thank you in the first place for such praise and also for sharing your experience. It is encouraging as our guest’s satisfaction is our first concern.

We hope we will be well recommended to your relatives and friends as an ideal place to spend their holidays.

We look forward to be again of service to you in the near future, we remain,

Yours Sincerely,
The Management

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Reviewed 24 September 2012

Decided to stay at this Hotel for my Birthday, overall it was a great hotel, some small issues, which could be improved to make it into an excellent stay. Booked a club room, during the check in, it was like any standard checkin - unlike other hotels where they designate a special area - hence making the guest feel more VIP. The club facility was good - but being reduced to only 2 pieces in total for Laundry is really where short coming - Sheraton in Bangkok allows 3 pieces per person per day!! I understand that the hotel wants to increase revenue, but during the checkin - having already upgraded to club room - you are then told to upgrade to an even higher category - takes the magic off from thinking that you have booked something special in the first case.

Enjoyed our stay very much, but can really envisage if revenue collection is their main focus, the standards will compromise and this could be a shame for such a great hotel.

Date of stay: September 2012
  • Trip type: Travelled as a couple
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Thank Piyush47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qmgr, Manager at Centara Grand Beach Resort & Villas Hua Hin, responded to this reviewResponded 8 October 2012

Dear Value Guest,

Thank you very much for choosing to stay at Centara Grand Beach Resort & Villas Hua Hin for celebrated your birthday, and for taking the time to leave a review of your stay on TripAdvisor which we sincerely appreciate.

We are especially delighted to note that you enjoyed during say with us. We have carefully noted your comments with regard to the private check-in for the Club guest as well as the laundry service has been related to departments concerned in order to improve the quality of our service to exceeding our guests’ expectations.

May we take this opportunity to thank you again for staying with us and we hope to welcome you back to our resort in the future.

Yours Sincerely,
The Management

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