I have just checked out of Chiva Som today and I have been hear 4 times now but this will definatly be my last trip to Chiva Som
We booked this time for 7 days and when we arrived were shown our room which I think must have been the worst room in the resort! After coming hear for my 4 th visit I guess I expected a better room and having been the low season with hardly any guests expected and asked for a better room . They spent the next two hours showing us only 2 to 3 more rooms so we settled on a room a little larger with a separate loung as they stated nothing else was available
They did not tell us the price difference . To be honest for a new refurbished room it was still not well finished in workmanship or had the feeling of a 5 star resort. For our original ocean view room the cost was around $14,000 Australian dollars for 7 days. When we went to check out we found out the room would now cost $37,000.00 plus another $10,000.00 in treatments for $47,000.00 we feel totally ripped off.
I will never go back you can go to much better places and have far more luxury then what we have experienced hear
It is a resort that is over 30 years old and in need of a total refurbishment . I would rate the hotel standard to be 3 to 4 star at the most and for this sort of money they are crazy !
They did not offer an apology or discount for all the stress and miscommunication from there staff
- Official Description (provided by the hotel):
- Chiva-Som is a luxury health resort, combining international standards with Thai hospitality to deliver personal wellness programmes in a non regimented way. Everything we do focuses on a holistic approach to health that incorporates mind, body and spirit. ... more less
- Reservation Options:
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- Also Known As:
- Chiva-Som Hotel Hua Hin
- Chiva Som Luxury Health Hotel
- Chiva Som Luxury Health Resort