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6 - 11 of 72 reviews
Reviewed 20 January 2018 via mobile

Terrible! Everything need to improve! Only the lobby still look good to me and the price still very expensive compare the other hotels although the location is good. The service need improvement too. There're stairs before we go in to the lobby but there's no one helping us especially when we check out.

Stayed: December 2017, travelled with family
Thank Mariel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

We have no choice but to take this hotel as we were too tired to look for another hotel. Now if you still have energy to look for another hotel, please do so. Really unkept hotel with rusty smell all over the place. Quite scary at night and bed too hard to be sleeping in.

Stayed: October 2017, travelled as a couple
1  Thank SitiNorShahrila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

We stayed in this hotel for a night as it was a short trip in Hat Yai. Well, it is located near to Lee Garden Plaza and Kim Yong market. It's also near to plenty of foot massage shops. Rooms are clean and we welcomed with cute elephant origami towel on the bed. Bathroom kit consists of only shower cap and ear cotton buds. Remember to bring your own toothbrush and toothpaste. Generally, the rooms are quite alright for a good night sleep, don't expect fancy tv and furniture.

Stayed: August 2017, travelled with family
Thank PekM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017

The hotel is old and has oddly designed bathroom in their old wing rooms. The toilet bowl is placed too near to the wash basin making it difficult to use for someone who has a larger built.
The front desk staffs made a mistake in giving out the number of breakfast vouchers due to some last minute arrangement in room booking by the front desk. We were given the impression that everything is in order and were complemented with 2 extra breakfast vouchers for the inconvenient caused by the room arrangement. To our surprised, the front desk called us up in our room at 10pm and demand that we return the extra breakfast vouchers.
The buffet breakfast spread is below hotel standard on the 1st day and there was no breakfast buffet on our 2nd day. We were told that they serve a la carte breakfast where each voucher is entitled to 1 order. The a la cart breakfast menu is very limited.
You would be better off staying at other hotels in Hat Yai as there are many.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Ooi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

For the price (its non peak), worth it :-
Pros -
Spacious room.
A lot of channels on tv.
Basic toiletries available even hair dryer and hanger.
Have minibar.
Varieties of local breakfast buffet available.
Strategic location.
We check in 1 hour early and check out 1 hour late.
Safe deposit box available.
Good service.
English speaking staff.

Cons -
Basin too near toilet bowl so be careful not to hit the basin.
A bit leakage around the basin and bathtub.
Air con centralise.
For those who is 176 CM taller, do stay alert, you might hit your head when u enter the lift and out of lift to your room.

Generally, Hatyai hotel requires to keep at least one passport with them.

Stayed: August 2017, travelled as a couple
Thank Angeline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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