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“Amazing Staff & Superb Place... Real Value for Money”
Review of Jetwing Blue

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Jetwing Blue
Ranked #9 of 43 Hotels in Negombo
Reviewed 6 August 2017

Things I like :
- We stayed at one of the suites. It was very spacious and elegant. The Jacuzzi was simply amazing plus the views.
- Room service was very efficient. ( Samantha was attending to our room matters )
- Ambience of the hotel
- Surina, Charith & Every member of the staff were simply amazing

Things to be improved
- The food was good, but needed little bit of variety. ( A better spread)

Room Tip: Room no 414 was super good
  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank DushanVas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded 14 August 2017

Dear Guest,

We thank you for taking your time on posting a review on TripAdvisor.

It was our pleasure to have made it a memorable stay for you in Negombo.

We would also like to thank you for your comment on food suggesting a better spread which we will certainly look into for immediate improvement. We are glad that you enjoyed the Suite, the room service, ambience of the hotel and the dedicated services of our associates especially Surina & Charith.

We wish to welcome you soon on your next visit and till then warm regards from the team Jetwing Blue.


Ayubowan!!


Hyacinth Gunawardena
Director / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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21 - 25 of 1,466 reviews

Reviewed 6 August 2017 via mobile

Service was very good here as with the other Jetwing hotels we stayed in.

Ordinary rooms were large enough with a sofa and separate bath and shower, overlooking the beach. Our room was huge as we were given a family room for the two of us. Beds were comfortable although the linen was very tired.

In fact this was the overall impression from this hotel. Everything looked a bit grubby and in need of decoration. Furniture was nice but a bit shabby which may not have stood out if other things had been more pristine. Areas like windows and skirtings were also in need of attention.

The food was good and we had a fantastic meal on the second night when it was a menu choice not a buffet. Interestingly not many people opted for this as it was quiet. We assume most went for the buffet option in the hotel next door.

The presentation of the buffet food was lacking compared to everywhere else we stayed and felt like a cafeteria.

The pool area is lovely and well maintained. We all enjoyed lunch overlooking the sea too.

A large breakfast to take with us was also provided as we had an early morning flight.

Stayed: August 2017, travelled with family
Thank harri64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded 14 August 2017

Dear Guest,

We would like to thank you for taking your time on posting a review on TripAdvisor following your recent stay at Jetwing Blue.

Thank you for complimenting our service, food and pool area.

Also we have noted your comments for improvement on the hotel deco, furniture, and the presentation of the buffet. Your feedback will certainly help us to improve our standards and be assured all steps will be taken to implement a course of action to avoid such happenings in future.

Please accept our sincere apologies for the inconvenience caused.

We wish to welcome you back on your next visit to Jetwing Blue.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

The hotel is uninspiring but the staff try hard. It felt too big to be personal and some of the areas and decor looked tired. Pleasant stay but nothing special. The food and drinks are very expensive and over the road there are fantastic much cheaper cafes and restaurants.

Stayed: August 2017, travelled with family
Thank 23SMG23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded 14 August 2017

Dear Guest,

We would like to thank you for taking your time on posting a review on TripAdvisor.

We have always endeavored to give our guests a memorable experience like no other and glad to learn that your stay had been a pleasant one. However it is regretting to note your dissatisfaction for not been able to deliver our services to your satisfaction and thank you for letting us know.

Hope we will have another opportunity to serve you with a much improved standard.


Ayubowan!!


Hyacinth Gunawardena
Director / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Me and my friends went to negombo beach so we wanted to have lunch at jetwin.. We ordered like 6 dishes of seafood and they all were so nice!! But the mix grill was not enough just a small portion!! I really really loved the hot butter cuttlefish!! I have no idea about the accommodation but food was up to standards of a 5⭐️!!! Hope this would help all the foodies!

Stayed: August 2017, travelled with friends
Thank SHAAANAAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded 14 August 2017

Dear Guest,

Thank you for taking your time on posting a review on TripAdvisor rating a 5 star for our food standards to all the foodies.

What a wonderful feeling to know that you have had a super experience whilst with us in Negombo with your friends. Your comment on the mix grill had been shared with Chef and team and thank you for bringing this to our notice.

We wish to welcome you soon on your next visit to Jetwing Blue.


Ayubowan!!


Hyacinth Gunawardena
Director / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017 via mobile

Surprised to hear that this hotel was a 5 star hotel, very disappointed to say that the hotel did not live up to its rating.

It was a shock to see that the rooms that we were allocated in were in a horrible state with a strong damp smell around the room, the sheets being moist from the damp and furthermore, you could see the moisture in the air forming on the mirrors. The hotel tried placing us into 3 different rooms but they all had the same issue. This is extremely inadequate as my parents both suffer from lung problems and sleeping overnight in a damp room with wet sheets was a risk to their health. We immediately checked out after 2 hours in dissatisfaction.

Moreover, the facilities provided by the hotel didn't meet the 5 star mark as the hotel lacked entertainment such as a pool table, table tennis and table football that it's 4 star brother Jetwing sunrise had in Passikudah.

If you would love a 2 star hotel experience for the price of a 5 star hotel, please feel free to book your next holiday at Jetwing Blue

Stayed: July 2017, travelled with family
1  Thank Vinosh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jetwing H, General Manager at Jetwing Blue, responded to this reviewResponded 10 August 2017

Dear Guest,

We thank you for choosing to stay with us and more importantly taking the time to review us on TripAdvisor.

Firstly please accept our sincere apologies for the inconvenience caused during the course of your stay at Jetwing Blue. Your feedback was noted very positively and be assured that I would personally address the matter in order to bring solutions to the areas that needs attention.

Once again thank you for your feedback and hope you will give us another opportunity to offer you a improved holiday experience on your next visit to Jetwing Blue.


Ayubowan!


Hyacinth Gunawardena
Director / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jetwing Blue

Address: | Ethukale, Negombo 11500, Sri Lanka
Region: Sri Lanka > Western Province > Negombo
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Negombo
#4 Romantic Hotel in Negombo
#4 Family Hotel in Negombo
#5 On the Beach Hotel in Negombo
#6 Spa Hotel in Negombo
#6 Luxury Hotel in Negombo
Price Range: €70 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jetwing Blue 5*
Number of rooms: 120
Official Description (provided by the hotel):
Lose yourself amidst golden beaches, azure ocean waters and fiery sunsets at Jetwing Blue, nestled along the shores of the coastal resort town of Negombo. Indulge in luxurious spa treatments, enjoy a magical wedding on the beach or spend a lazy holiday by the sea as Jetwing Blue offers it all. ... more   less 
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Also Known As:
Jetwing Blue Hotel Negombo
Jetwing Blue Oceanic Negombo
Blue Oceanic
Jetwing Blue Oceanic Hotel Negombo

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