I stayed at the Hilton Garden Inn this week for one night while on business. The hotel and amenities are just right for the price and the service was 5 stars!
The hotel lobby, restaurant, room and fitness center are very clean. The staff was very attentive and courteous. It was Ritz Carlton service yet friendlier. From check-in, to room service, to the friendly housekeeping staff to the morning restaurant team, I appreciated the lovely treatment.
I had read about the broken elevator the week prior so I chose a room on the 2nd level. The room was quiet, clean and had a great shower...and the elevators worked just fine!
I enjoyed a really nice Cobb Salad delivered by room service and a lovely hot breakfast the next morning. The big urns of coffee and tea in the lobby along with to go cups was a nice touch and much appreciated.
I hope the staff at the Hilton Garden Inn Albany/SUNY Area are proud of their hospitality and that the praise is shared by the management team.
Big kudos to all!
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- Also Known As:
- Hilton Garden Inn Albany / Suny Area Hotel Albany
- Hilton Albany