While attempting to exit the hotel during a fire alarm, we found that the door on the first floor was locked. Other guests experienced this while the alarm continued to sound. We had to go back to the second floor and cross the length of the hotel to finally get out. Exit signs were confusing and no stand down from the emergency was ever sounded by the hotel. Poor access to emergency exit and communication by the hotel staff. The hotel must fix this problem.
- Free Wifi