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“Service can be improved”
Review of Chemistree

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Chemistree
Ranked #120 of 460 Restaurants in Batam
Restaurant details
Reviewed 16 December 2017 via mobile

The place itself had a very unique feel and a welcoming environment. The main problem with the place is the staff , certain things about the food can be tweaked and fixed almost instantly but the staff made the visit disappointing.The waiter took our orders and left without repeating them , I quickly asked him to come back to repeat and he kindly did ( somehow he still manage to forget one of our dishes ) food took a awhile to come and it turned out pretty okay . Only thing is the Bolognese was somehow very sweet .Took me forever to get the bill and I had to walk back inside to pass them the bill back . Overall good place , good price but service can be improved

Thank b m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 7 reviews

Reviewed 10 September 2017

Had a meal in here with my family today, love their interior and deco of the cafe, but the food is not up to the standards, ordered hobbit burger, pancake, meatball sauce which is very small size portion, taste also not up to the price. Other thing is they have limited staff, i even had to call the waiter to downstair to ask them to take my order as i was at upstair level. their reason they said they had limited staff. Their restaurant got a section with glass flooring which is creative and nice.. but is not suitable for the guest that have fear of heights. a bit pity, as this cafe can go further, but please fix the service and also the product, as its wreck the whole ambience of the restaurant.

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Thank AnitaBella8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We came here by recommendation of friends. The interior was great, especially the second floor. But we can't go there because it's only open near nightime and we came in the morning. The food is so-so... Only great to enjoy the interior and view but the food and staffs, don't give hopes too high..

Thank Joic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2017

Indonesia is well known as a very friendly country, but in this restaurant, we did not even feel that. The staff did not even greet you, they even not showing you where to sit, we wanted to sit on the second floor with the glass floor but rudely the staff say we cannot (maybe because we don't dress up but the other guest were not also) and the foods are just the average, they don't even explain it well.
The only good thing in this place is the interior. After the meal, we did not even get any thank you from the staff, like in the other places esp. in Batam.
If you want to take nice photo you can come here, if you want to find variety of foods you can come here, if you want to meet unfriendly staff you can also come here.

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Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2017

Out of random i wanted to try out their desserts so i suggested to the others since we got no plan.

I ordered the Hotplate brownie and it was superb! The presentation and the taste all!

My kids had the ice cream shots! And they said it was nice!

The cheesecakes was good too!

All in all, i assumed all served here will be good!

Do try out!

Superb ambience too for chill out!

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Thank Fadhilah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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