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All reviews surabaya zoo strategic location fried rice affordable price nice hotel bolster whatsapp cleanliness sutos minus design
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2 - 7 of 193 reviews
Reviewed 1 October 2018

Overall service is okay. location is good close shopping mall, zoo and any place have go to visit when you visit Surabaya. About breakfast test it okay but sometime service too slow. One thing is good there staff is very kind I will back again.

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank W-Nartpaiboon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pop d, General Manager at POP! Hotel Diponegoro, responded to this reviewResponded 7 October 2018

Dear W-nartpaiboon,

Thank you for your comment in Tripadvisor, We do apologize for the breakfast service, we already made poaitive actions to make sure it is running properly.

Once again, thank you for your input, We look forward to welcome you again.

Regards,
Agus Fatahel
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2018

I arrived late around 9pm and check-out early around 5am. Thus, can't really say much but all I can say is that the room is clean, comfortable to sleep in and worth the money. Plus, the receptionist was really friendly.

Room Tip: choose top floor for view and less noise
  • Stayed: September 2018, travelled solo
    • Value
    • Cleanliness
Thank hana a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pop d, Manajer Umum at POP! Hotel Diponegoro, responded to this reviewResponded 19 September 2018

Dear Han A,

Thank you for the comment, We are delaighted to know that you are happy with our product and services.
POP! Hotel is a modern budget hotel which focus on the concept and cleanliness.
We look forward to welcome you again.

Regards,
Agus Fatahel
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

I like to stay at Pop! Hotel chain because they offer a good room, facilities and service with a decent price. But i think it will be better if the walls of the room is thicker. So i can't hear the noise outside my room.

Stayed: January 2018, travelled solo
Thank Imandha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pop d, Manajer Umum at POP! Hotel Diponegoro, responded to this reviewResponded 19 September 2018

Dear Imandha R,

Thank you for your comment on Tripadvisor, We do apologize for the inconvenience caused, We already made positive actions to make sure the sound proof of the room as per standard.

POP! hotel is a modern budget hotel which focus on concept and cleanliness.

We look forward to welcome you again.

Regards,

Agus Fatahel
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

This hotel offer location within the city center of Surabaya, near Surabaya Zoo.
Nice and clean room, with compact design. We choose room with one large bed, and get a room with long sofa, so actually 3 people can get a decent sleep instead of 2. The room was designed to fit every need in every corner, yet it doesn't forget to provide the basic necessity with affordable price. You can choose to get a breakfast, which was served with choices of fried rice, fried noodles and roasted rice (nasi bakar) instead of buffet (except for large groups).

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Edo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pop d, General Manager at POP! Hotel Diponegoro, responded to this reviewResponded 28 August 2018

Dear Edo W,

Thank you for the comment, We are delighted to know that you are happy to stay with us.

POP! Hotel is a modern budget hotel which strive on the concept and cleanliness.
We look forward to welcome you again.

Regards,
Agus Fatahel
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

One of the Good Hotel For Stay in surabaya. Friendly receptionist and crew. Nice room. Have a smoking area, Room clean and nice, cath room was okey. Breakfast its good. And overall ill recomended to all.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank arysda130781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pop d, General Manager at POP! Hotel Diponegoro, responded to this reviewResponded 28 August 2018

Dear Arysda130781,

Thank you for the comment on tripadvisor, We are delighted to know that you are happy to stay with us.
POP! Hotel is a modern budget hotel which strive on the concept and cleanliness.
We look forward to welcome you again.

Regards,
Agus Fatahel
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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