I stayed here for 2 night for business purpose and also bring my 14 months old baby with me. I choose this hotel because its perfect location which is right in the heart of city and easy to find minimarkets and local street food around. The room was nice eventhough too noisy as you can hear anything happened in the next room door. The receptionists were poor in service, one I can clearly remember is Ms. Putri. Since I first made the booking reservation, I've clearly stated that I do need early check-in around 12 noon as I bring also my baby with me. But she refused and said I need to wait until 2 pm as others do also because the hotel was fully occupied. FYI I arrived there on 12.30 am. So bad.
The breakfast is good & also the housekeeping service in the 5th floor is awesome. They helped me so much while seeing me walking alone with my baby. Good job for the housekeeping staffs !
The room is comfortable and good for short visit to Surabaya. The AC works properly but the WIFI is so poor.
Overall, only recommended for a short visit and business purpose only. More
- Free Wifi
- Free Parking