The hotel is great. The location, the rooms, the breakfast, the fitness center - everything is great and superb quality!
However the service is something special!
I was on a business trip, travelling alone and with another 2 weeks travelling to go...
I forgot my phone late in the evening in the taxi going to this great hotel.
I found out when I got to my room. I asked if I'd forgotten the phone at reception (but no). I tried calling the taxi company; no answer this late. Next morning early I asked at reception again. I explained that I feared that I had forgotten the phone in the taxi; but the taxi company still didn't answer, The receptionist wrote down the number for the taxi company. I went to the business meeting I had planned. During the day I reached the taxi company which had found my phone and asked me to pick it up later at the airport. At the airport they explained that the hotel had already picked up the phone.
Back at the hotel, reception informed me that they had driven to the airport and picked up my phone which was now safely in my room.
Needless to say that this really saved my day! Being thousands of miles from home and family without a phone for 2 weeks would have been terrible!More
- Free Wifi
- Free Parking