I stayed recently for my engagement lunch. I took the Deluxe Suite and the room is just designed thoughtfully - they have separate entrance doors for guests straight to their bedroom whereas any visitor can access the living room from the other door then the 2 separate bathrooms indeed saves our time.
Special thanks to yovita from FB who makes the event flawless, jojok from the breakfast room who is very friendly and attentive, also winis at the front office.
One thing to improve is that the concierge needs to be more knowledgeable. The hotel's location is connected to Tunjungan Plaza Mall, but they seem to not know hat's in there, where to find things like which store what floor etc.
Also, the spa doesn't have nail services which its good to have one.
Overall its an enjoyable stay although t here's still room for improvement.
- Free Wifi
- Free Parking