The first impression that I get once entering the hotel was the staff are very friendly. The way they greet the guest, help to transfer your luggage, escort you to the reception, and finally take you to the room, all were superb.
The lobby was great, definitely one of the nicest lobby I ever seen. It is spacious, with huge statues immersed from the lower floor.
Although this is quite old hotel, but apparently I stay in much older part of the hotel. The design and furniture are self explain. Lucky we stay on the third floor, so we don't have to go upstairs to much because in this part of building, elevator was not available.
Dinner was presented in banquet with wide choice from western, oriental,and Indonesian cuisines. If you like, you can seat in the outside part of restaurant that directly seated nearby the beautiful pool and garden.
Breakfast was held in the same restaurant and it was as nice as the dinner. Despite of many guest that having breakfast, thanks to efficient service, everything were handled properly.
This hotel is in renovation now. Once it is done, I believe that this will be one of recommended place to stay for vacation with family. It located not too far from Surabaya downtown, but it is still quite enough to have a nice and relaxing stay.
- Official Description (provided by the hotel):
- The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city. ... more less
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- Also Known As:
- Novotel Surabaya Hotel Surabaya
- Surabaya Novotel