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Reviewed 7 February 2018 via mobile

Travel for business.
Hotel is downtown in Darmo, Surabaya's main road.
- Near traditional market
- Lots of food vendor and resto nearby
- Minutes away from Mall
- Good service overall.
- Lots of taxi available.
- Perfect for business traveling

I stayed at 3rd floor. I think the hallway lights are not bright enough. Gave me the spooky feeling. Other than that, it is okay.

Stayed: February 2018, travelled on business
Thank Albi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this reviewResponded 12 February 2018

Dear Mr. Albi. A.,

Warmest greetings from Hotel Santika Pandegiling Surabaya

Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed our room and facilities that our team has prepared, and our staff services. Your feedback related to hallway lighting was a valuable comment for us. Once again, thank you and we look forward to welcoming you back in the near future.


Warm regards,
Buditama Setiawan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2017 via mobile

During my weekend stay, i love the room and view.
Spacious and clean room was just perfect to define this hotel.
Although i heard the sound proof room was not that good, i love the service of all the hotel. The parking people, receptionist, concierge, etc.
The breakfast taste was delicious!

Stayed: August 2017, travelled with friends
Thank AnggaArya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this reviewResponded 7 December 2017

Dear Mr. Angga Arya.,

Warmest greetings from Hotel Santika Pandegiling Surabaya

Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed our room and facilities that our team has prepared, and our staff services. Your feedback related to our window sound proofing was a valuable comment for us. Once again, thank you and we look forward to welcoming you back in the near future.


Warm regards,
I Nengah Artana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017 via mobile

Spent 2 nights at this hotel, in the middle of Surabaya, easy access everywhere
Room clean and neat, everything you need available in the bathroom, nice people,
Just note one thing: if you order omelette or Suny egg you HAVE TO STAND AND WAIT, or the chef will give it to someone else right away event if you sit just a few centimeters from the egg station, wasting time for sure.

Stayed: November 2017, travelled on business
1  Thank Ferriyandi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this reviewResponded 26 November 2017

Dear Mr. Ferriyandi P.,

Warmest greetings from Hotel Santika Pandegiling Surabaya

Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed our room and facilities that our team has prepared, and our staff services. Your feedback related to our egg corner was a valuable comment for us. Once again, thank you and we look forward to welcoming you back in the near future.


Warm regards,
I Nengah Artana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

Good Hotel with comfort room , excelence food and well service near with center of surabaya...
Hotel Santika its good option for you to doing business activity or take a weekend with family or friend....
Good experience for me on Hotel Santika , next event i"ll take it for business activity or longweekend on surabaya

Stayed: November 2017, travelled on business
Thank Ramadhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this reviewResponded 8 November 2017

Dear Mr. Ramadhan A,

Warm greeting from Hotel Santika Pandegiling Surabaya,

We would like to say thank you for your trust to be our loyal guest.
We're very much appreciate your best reviews regarding Hotel Santika Pandegiling Surabaya. We're very glad to know that feel great experience during stay with us.

We are love to hear that our product & service meet your expectation.

Once again thank you so much to share your experience and we definitely wait for your next bussiness trip to Hotel Santika Pandegiling Surabaya.

Warm Regards,

I Nengah Artana
General Manager Hotel Santika Pandegiling Surabaya

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Reviewed 4 November 2017 via mobile

Attending meeting at this hotel on November. This hotel has a large room compare to another 3 star hotel. The front staff are so friendly (Vita & Putri). Doorman was very hepfull to bring luggage, but it seems they were quite old. Maybe the hotel need more young staff. Resto is quite busy, lot of local guest, so was the food. Representing local cuisine. Overall this hotel is good place to stay and the price is reasonable. Thank you

Stayed: November 2017, travelled on business
Thank Ovan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INArtana, General Manager at Hotel Santika Pandegiling Surabaya, responded to this reviewResponded 6 November 2017

Dear Mr. Ovan S,

Warm greeting from Hotel Santika Pandegiling Surabaya,

We would like to say thank you for your trust to be our loyal guest.
We're very much appreciate your best reviews regarding Hotel Santika Pandegiling Surabaya. We're very glad to know that feel great experience during stay with us.

We are love to hear that our staff miss Vita & Miss Putri meet your expectation. Your suggestion regarding our staff are valuable input for us.

Once again thank you so much to share your experience and we definitely wait for your next trip to Hotel Santika Pandegiling Surabaya.

Warm Regards,

I Nengah Artana
General Manager Hotel Santika Pandegiling Surabaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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