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Reviews (1,615)
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All reviewsnorth towermini zoopremier roomkids facilitiesswimming poolcihampelas walkrabbitbreakfast menurumah modemain buildingvariety of foodsfamily holidaywarm smilemost important thinggreat facilitiescihampelas areacomplete amenities
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111 - 116 of 1,615 reviews
Reviewed 8 November 2017 via mobile

building are great and good furniture
staff very warm and friendly
locatian are strategic
you can relax your self with their spa facilities
good place for your time and family
i'll come back for sure
thank you very much grand tjokro :)

Stayed: November 2017, travelled solo
Thank Denna Vivaldi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan G, General Manager at Grand Tjokro Bandung, responded to this reviewResponded 10 November 2017

Dear Denna Vivaldi P,

Thank you for visiting Grand Tjokro Bandung and to share your experience with us.

We are happy with your satisfaction towards our service and facilities. We always try to give the best to our guests.

We do looking forward to see you again in the near future.

Thank you.

Best regards,
Wawan Gunawan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017 via mobile

Im really surprised when i arrived at this hotel, i thought that it will like any other city hotel, nothing special. but they have a really friendly staff, very delicious food ( their breakfast was big things and lots of choices )

Stayed: October 2017, travelled on business
Thank DeandraB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan G, General Manager at Grand Tjokro Bandung, responded to this reviewResponded 31 October 2017

Dear Yuli Y,

Thank you for choosing Grand Tjokro as your place to stay while you were in Bandung. We really appreciate your kind review regarding our staff and food quality.

We are looking forward to welcoming you back again in the near future.


Best regards,
Wawan Gunawan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Plus from this hotel are the perfect breakfast, our favorite spot is the traditional corner and middle east. Room nice and spacious, north building has a swimming pool and kids playground.
Location very strategic, staff polite and very friendly. Recommended.. thanks

Stayed: October 2017, travelled with family
Thank Rahmatmohamad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan G, General Manager at Grand Tjokro Bandung, responded to this reviewResponded 31 October 2017

Dear Rahmatmohamad,

Thank you for staying with Grand Tjokdo Bandung. We appreciate your kind review of our service and facilities.

We do look forward to welcoming you back again in the near future.


Best regards,
Wawan Gunawan

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Reviewed 20 October 2017 via mobile

Nice hotel.. My family like to stay here very much... Breakfast very good.. The best hotel and my family favorite hotel in Bandung.. Swimming pool exotic.. Room clean and warm. BBQ nice view... Resto hmmn.. My family favorite.... All the best memori and more for my family....

Stayed: October 2017, travelled with family
Thank Abi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan G, General Manager at Grand Tjokro Bandung, responded to this reviewResponded 28 October 2017

Dear Abi M,

Thank you for staying with us and to share your experience. We are glad that we could gave you and your family such a nice memory.

We are looking forward to have you back with us in the future.

Best regards,
Wawan Gunawan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2017 via mobile

This was my first time staying in this hotel. The hotel located in very strategic area in Bandung which made travelers convenient strolling around Bandung. The building was new and big. The lobby was really nice. I had to say that in appearance wise, this hotel was more than good.

I came with group of 7 and stayed in 4 rooms. We came rather late at around 8pm, and not so many guests were doing the check-in. I didn't know why it took so long, but we had to wait not faster than 30mins to get our key ready.

We stayed in premier room, which was quite good. They had bath tub in the bathroom with separate rain shower. Everything in the room was nice. But, there's disappointment of very basic thing.. the maximum temperature of the water was only a lukewarm! Even I couldn't use the bath tub because the water is too cold. I tried to call the operator for this problem and he would send a technician to fix it, but no one showed up. A technician came after i called them twice. He only checked the water in my room, and said that he had to checked the water system. I waited him until midnight but no one called me back regarding this complaint. So we had to take a bath with cold water for 2 days

Besides the very leaking of service recovery, i had to say that they have very good breakfast. Plenty of food choices with nice taste.

Stayed: October 2017, travelled on business
Thank Luthfi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wawan G, General Manager at Grand Tjokro Bandung, responded to this reviewResponded 31 October 2017

Dear Luthfi P,

First of all on behalf of the management, we would like to convey our gratitude for choosing Grand Tjokro Bandung as your place to stay during your holiday. We have noted you comment regarding the lobby, the room, and quality of our food, and we are happy to know that it was up to your satisfaction.

We also would like to apologize for the inconvenience that you had during your stay. Your review has been addressed to all the section respectively for immediate amend and improvement.

We are looking forward for your next visit, which will be our chance to give you a better experience of stay with us.

Thank you.

Best regards,
Wawan Gunawan

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