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All reviews braga street mosaic restaurant kids club batagor kingsley ihg member the executive lounge club room corner room nice hotel business trip mountain view room was spacious swimming pool walking distance star hotel keep up the good work many choices
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Reviewed 3 November 2016

This hotel will be my first choice. 5 stars hotel in the midle of town 5 minutes walking distance to the famous street, Braga street.
I stayed in the club room wich is has a great view, the city and the mountain view.
Breakfast was superb with all variance menu.
all the staff so kind showed excellent service and accomodated our needs.
Definetely will comeback to this hotel.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Muhammad R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaBandung, General Manager at Crowne Plaza Bandung, responded to this reviewResponded 7 November 2016

Dear Ridwannsyam,

Warm greetings from Crowne Plaza Bandung,

Thank you for choosing to stay at Crowne Plaza Bandung and for taking the time to provide us your great review.

I am so pleased to hear that you enjoyed our facilities and services during your stay with us, specially our club room, the breakfast menu, and the friendliness of our staff. Thank you very much for your very kind review, I will definitely pass this to all of our team members. I am sure that all of your review is an advantageous for us as we strive to continuously improve the quality of our services.

Dear Ridwannsyam, We look forward to welcoming you back to our hotel for another memorable experience with us. Should you require any further assistance regards to your next visit to our hotel, please do not hesitate to contact us.

Sincerely,

Leni Yuliyati
In Charge for General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2016

My First impression when coming to this Hotel is beautiful, Nice Hotel, Staff very friendly & Help full , thank you very much for executive lounge staff , ,Executive lounge staff greet me as a member, I feel recognize as a part of IHG family, Security was nice, Breakfast good, I will recommend to my colleague. Thank You Crowne Plaza Bandung- you are Great .

Room tip: quite floor
Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank jakaumbaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaBandung, General Manager at Crowne Plaza Bandung, responded to this reviewResponded 6 November 2016

Dear Jakaumbaran,

Warm greetings from Crowne Plaza Bandung,

Thank you very much for the tremendous feedback and also thank you for your recommendation to Crowne Plaza Bandung. As IHG family, It is very pleasing for us to know that our overall services and facilities were exceeding your expectation.

We are also very pleased to read that you appreciated the assistance and service excellence of our staff. Your kind words have been passed on to our team members, thank you very much. I am sure that this feedback is an advantageous for us, as we strive to continuously improve the quality of our services.

Dear Jakaumbaran, please do not hesitate to contact us, should you require further assistance regards to your next visit to Crowne Plaza Bandung.

Sincerely,

Leni Yuliyati
In Charge for General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016 via mobile

First impression coming to this Hotel is awesome, Nice Hotel, Staff very friendly, thank you Mr Windo Setiadi, also the front liner ,Executive lounge staff greet me as a member, feel recognize as a part of IHG family, Security was nice, Breakfast good, Will recomen to my colleague.

Thank You Crowne Plaza Bandung

Date of stay: October 2016
Trip type: Travelled with family
Thank Inda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaBandung, General Manager at Crowne Plaza Bandung, responded to this reviewResponded 1 November 2016

Dear Inda S.

Warm greetings from Crowne Plaza Bandung,

Thank you so much for the great review of our hotel and compliment over our services and facilities. We really appreciate your loyalty to IHG properties.

I am so pleased to hear that you enjoyed our facilities and services during your stay. A positive guest experience is something our staff takes great pride in. Your positive feedback will help us continue to improve our services.

Thank you again for staying with us, we look forward to welcoming you back to Bandung and to our hotel.

Sincerely,

Leni Yuliyati
In Charge for General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016

Very nice hotel, strategically located within the place where the pleasure in the Bandung area, as well as the location of several famous restaurants are also close to the Crowne Plaza. Employees are always welcomed the arrival of the first arriving home made. the number of facilities also make us not want to move out of the hotel. Just to note that internet access is very poor. Thank you very much for hospitality and leave a little surprise to my wife. # 808

Room tip: Have a great location in the center of Bandung City
Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank pramonoheru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaBandung, General Manager at Crowne Plaza Bandung, responded to this reviewResponded 1 November 2016

Dear Heru P,

Warm greetings from Crowne Plaza Bandung,

Thank you so much for your tremendous review on Crowne Plaza Bandung.
A positive guest experience is something our staff takes great pride in and your positive feedback will help us continue to improve our services.

We would like to offer our sincere appreciation and gratitude for your support in making us your preferred choice in Bandung. May I take this opportunity to reassure you that the Crowne Plaza Bandung team will continue to not just provide the highest standards of service and comfort you have been so accustomed to, but to exceeding your expectations will be our constant mission.

Thank you again for staying with us, we look forward to welcoming you back to Bandung and to our hotel.


Sincerely,

Leni Yuliyati
In Charge for General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2016 via mobile

On strategic location of Bandung. Room is comfortable, clean with free wifi, bathtub, shower and free breakfast. Breakfast have a delicious food in clean restaurant. Pool, Health centre, Valet service. Welcome drink.

Date of stay: October 2016
Trip type: Travelled on business
Thank Agungsbatu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaBandung, General Manager at Crowne Plaza Bandung, responded to this reviewResponded 24 October 2016

Dear Agungsbatu,

Warm greetings from Crowne Plaza Bandung,

Thank you for sharing with us your thoughts on such a platform. We are very appreciate for your specific compliments over our service, facilities, cleanliness and breakfast quality.

It gives immense sense of achievement and honor that you are experiencing our hotel facilities and services during your time in Bandung, and we are very pleased to hear that you find your stay with us both relaxing and enjoyable. I will share your positive feedback with our team so that we can continue to improve our services.

Thank you again for staying with us, We would be more than happy to receive your future reservation once more.

Sincerely,

Christian Kronast
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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