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Aston Braga Hotel & Residence
Ranked #26 of 232 Hotels in Bandung
Reviewed 4 weeks ago via mobile

I stayed here only for a night and I can describe this experience as delighted in three senses, client oriented, devotion for details, a wonderful hospitality, a truly dedicated profesional staff.

I was assigned a room with an amazing view of volcanic mountains. Thank you.

Stayed: January 2018, travelled solo
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heri W, Duty Manager at Aston Braga Hotel & Residence, responded to this reviewResponded 4 weeks ago

Dear Schumyxxx,

Warmest Greeting from Aston Braga Hotel and Residence !

We would like to thank you for choosing Aston Braga Hotel and Residence as your recent stay in Bandung. We hope that you enjoyed and memorable during you stay with us.

It's wonderful to find that we success to made you satisfied with our hotel quality from product to services. We'll share all your credits to management and our team, so that we can maintain our performance still in good condition or even much better. Moreover, your positive rating is highly appreciated and valuable for us.

Once again, thank you for your generous review. We hope to looking forward for a chance to welcome and serve you back again at your next visit soon.

Warmest regards,

Heri Wibowo
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 1,170 reviews

Reviewed 5 January 2018

Aston Braga was the hotel that we stayed at when we explored Braga for the whole day. The manager and staff were pleasant to deal with and quick in accommodating our request. As an aparthotel, Aston located in the central heart of Braga.

Inside our aparthotel, we found ranges of self-service facilities such as stove, plates, cutleries and even a dining table. The aparthotel has a queen bedroom and a separate single bed across it. There's also a 24-hour in-room dining menu that offers food from famous locations in Bandung.

There's something magical about walking around the Braga Street. As one of the artistic districts in Bandung, Braga retained a lot of old buildings. Wherever you go, you'll be able to see painting sellers on the street. Some cafes have been around for more than 50 odd years. Braga Street is also connected to Asia Afrika Street where you can find the Historical Museum of the Asian-African conference.

Due to its central location, Aston Braga made it easy for us just to walk out and find food in the middle of the night. When we needed to buy some medicines, the closest convenience store was located across the hotel. There are a good variety of eateries, street food stalls and fast food place at Braga Street. Since Aston Braga is located inside of the shopping centre, you have the easy access to the Cinema XXI.

In the morning we checked out the swimming pool which was kept clean. The swimming pool was found near the breakfast place. Unfortunately, we skipped breakfast because we woke up too late. We had the excellent lunch buffet at the hotel though with a good selection of Sundanese food.

We were delighted with our stay at Aston Braga. The price and proximity to various old cafes and historic sites were helpful as well. I definitely recommend Aston Braga if you want to explore Braga and surrounding areas in one day.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Inex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heri W, Duty Manager at Aston Braga Hotel & Residence, responded to this reviewResponded 6 January 2018

Dear Inex P,

Warmest greeting from Aston Braga Hotel and Residence !

First and foremost, thank you for choosing Aston Braga Hotel and Residence in your recent stay. We hope that you had enjoyable and memorable stay with us.

It is a pleasure to have you enjoying every single day in Aston Braga Hotel and Residence. All the facilities such as dining table, microwave and electric stove are available in condotel room type which is very convenient for family. Beside of that, we are also pleased to feel you enjoyed our location which it located in the famous historical colonial Braga Street area with a lot of heritage buildings but with same function when colonial era. It's one of our reflection to imagine that Bandung is "Paris Van Java".

Once again, thank you for sharing your generous review which is highly appreciated and valuable for maintaining our performances. and we hope that we could get a chance to welcome and serve you back at anytime soon.

Warmest Regards,

Heri Wibowo
Duty Manager

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Reviewed 3 January 2018

Located on Braga Street and we had easy access to almost everything; mall, restaurants, 24 hrs marts, bars etc. The breakfast was very nice too with a variety of choices to choose from.

We had the chance to stay in the 3 bedrooms condotel. It was spacious enough for a family of 5-7 but somehow the room really needs upgrading especially the flooring, bathroom & decoration.

Had miscommunication with the staff on one occasion regarding breakfast, but all in all, the staff were very friendly & helpful.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank arendiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heri W, Duty Manager at Aston Braga Hotel & Residence, responded to this reviewResponded 6 January 2018

Dear arendiana,

Warmest Greeting from Aston Braga Hotel and Residence !

We appreciate that you took the time to review our Hotel on TripAdvisor. As we continue to improve out our hotel facilities and services, comments like yours provide us with valuable feedback in identifying areas that concern our guests.

We are committed to providing our guests with heartfelt service, accommodations and a true delightful moments.

Your feedback concerning our hotel facilities is very important to us to serve you even better in the future. However, our management hasn't any plan yet to upgrade all facilities. Instead of that, we try our best to maintain our hotel keep in good performance. I apologize if this caused any inconvenience during your stay.

We hope to see you again very soon in your next stay in Bandung and looking forward to welcoming you back to Aston Braga Hotel and Residence.

Warmest Regards,

Heri Wibowo
Duty Manager

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Reviewed 2 January 2018

The hotel attach to small mall and have access direct to it, suitable for people that looking for night life such as bar & live band. Their staff really friendly and helpful, attend my request with high urgency.

Need to improve on cleanliness of the room, on my stay I had a bad sinus due to the dust but after my complaint they manage to clean the room again.

Breakfast food really tasteless, a lot of variety but the taste really make me upset. Might come again to stay here if the could improve the breakfast & cleanliness.

Room Tip: Nearby To Mall, Live Band, Bar, Mart, Pharmacy
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  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank Dr-Izwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heri W, Duty Manager at Aston Braga Hotel & Residence, responded to this reviewResponded 6 January 2018

Dear Dr-Izwan,

Warmest Greeting from Aston Braga Hotel and Residence !

Thank you for taking the time to reviewing us on Tripadvisor. We appreciate your constructive feedback as it helps us to focus on what is important to our guests.

We are regret to hear about our cleanliness and breakfast taste during your stay with us did not meet your expectations. Please accept and allow me to express my sincere apology for unfortunate experience happened. Our Supervisors Housekeeping will recheck again more detail for all rooms before guest check in. Beside of that, Our Kitchen team will reevaluate all menu and try to fix this issue through some exercise.

We are thank you for your valuable feedback. We hope this problem did not impair your trust to us, also we hope you give us the opportunity to regain your trust in a future visit to Aston Braga Hotel and Residence.

Warmest Regards,

Heri Wibowo
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

I was here with my work colleagues for our business trip in Bandung.We chose Aston Braga because it's located near our meeting venue. Also, we are quite excited since it is located in a shopping center and surrounded by many cafes & authentic restaurants.

The room is quite nice but seems a little old, however the room is very clean and neat. The outside facility, for toilet at the lobby is quite dirty and disappointing.

The parking facility is not spacious enough since they have a join parking slot with another hotel, mall, and apartment.

The breakfast is awesome and have plenty of food choices. We really have a great meal every morning when we were staying there.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heri W, Duty Manager at Aston Braga Hotel & Residence, responded to this reviewResponded 6 January 2018

Dear Gita D,

Warmest Greeting from Aston Braga Hotel and Residence !

Thank you so much for taking the time to share your amazing review with us on our Tripadvisor page. We hope you enjoyed and memorable during your stay with us.

As we learnt, we are pleased to find that you satisfied with our hotel quality from location and breakfast menu. All these positive point we'll delivered to related department to maintain it in good performance. However, we receive your note about cleanliness in our toilet lobby. Our Housekeeping team will find solution about this thing such as reschedule to clean toilet more rapidly. About parking area, our concierge team ready with pleasure for valet service and it's free without any charges. So our guest doesn't worried to find parking their vehicles.

In the end, your review will certainly motivate all of our team to continue provide great hospitality experience for all of our guests. We look forward to welcome you again soon for your next stay with us.

Warmest Regards,
Heri Wibowo
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aston Braga Hotel & Residence

Address: Jl. Braga no. 99-101 | Braga Citiwalk, Bandung 40111, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#9 Family Hotel in Bandung
#14 Business Hotel in Bandung
#17 Luxury Hotel in Bandung
Price Range: €32 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Braga Hotel & Residence 4*
Number of rooms: 161
Official Description (provided by the hotel):
Aston Braga Hotel & Residence is a four-star hotel property, located in the central of Bandung and adjacent to the shopping arcade of Braga City Walk. An average 20-minute drive from Airport, 5 minutes from Train Station, 20 minutes from Rumah Mode Factory Outlet, Cihampelas and Dago Shopping distance, will ensure you that we are in a strategic location. ... more   less 
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Also Known As:
Aston Braga Hotel Bandung
Aston Bandung Hotel Residence
Bandung Aston

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