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Reviews (211)
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Reviewed 19 April 2018

The Samata lives up to the meaning of the word. Once you enter the gate the peace and quiet takes over

We were in the Ocean Suite, The suite was 50 sqm with a view that overlooked two if the three pools, rice fields and the ocean below. The suite offered a large terrace off the main room and a private courtyard off the bathroom.The main room has a large and very comfortable canopy bed facing the sea, The property is self-contained and we saw no reason to leave it. The Samata offers three pools, a gym, a spa,yoga studio and even a professional boxing ring. The menu at Zenso was extensive offering both western and Indonesian food..but we had our lunch and dinners on our terrace.

Nice touch the toys in the bathroom, cookies and free drinks and snacks in the mini bar and fresh fruit delivered daily. The internet is free and while there is no kids pool as such there are three pools and kids are welcome!

Sanur is 15 minutes away and the main street is lined with shops and restaurants but we were there to relax..and relax we did!. As the hotel states, they offer amenities and services "help you balance body and mind!"

Room Tip: we were in the Ocean Suite on the floor above the dining terrace overlooking two pools Very quiet
  • Stayed: April 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank herb m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Samata, responded to this reviewResponded 26 April 2018

Dear herb m,

Highly appreciate for your precious time posting an amazing review about The Samata on Trip Advisor following your recent stay, we are delighted to know that you enjoy a tranquility holiday time.

I am thrilled to learn that you have enjoyed the gorgeous views of the resort’s landscape as well as the wide array of culinary options the resort offers. We appreciate your comments on our complete facilities and it is a delight to see your note that you do not leave the resorts that is exactly the way to enjoy staying at The Samata.

Your shining tributes to The Samata will be shared with the team, which I believe will encourage them to do even better and make every effort to make the guest happy.Thank you once again for choosing The Samata and we look forward to your return soon for another fantastic experience in Bali.

With PassionForLife,

Lisa Hariandja & The Samata Family
Resort Manager

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Reviewed 17 April 2018 via mobile

I booked the Samata having already experienced the beauty of The Mejangan in North Bali also belonging to the same
company. The Sanata is not as beautiful - the North Bali resort is unique - but it’s quiet and lovely, staff polite and helpful. My stay was very pleasant. I’d recommend it though if you are looking for something quite extraordinary head up north.

Stayed: April 2018, travelled solo
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Samata, responded to this reviewResponded 26 April 2018

Dear Alex B,

I wish to thank you for sharing your relaxing getaway at The Samata on Trip Advisor, we are truly delighted to learn that you enjoy your getaway from hectic city life.

Appreciate for choosing The Samata, we look forward to your next visit for another most great experience in Bali, we are here and The Menjangan is waiting for your coming back.

With PassionForLife,

Lisa Hariandja & The Samata Family

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Reviewed 16 April 2018

We booked our honeymoon at the Samata for 2 weeks. The absolute best decision ever! We were warmly greeted at the reception with some drinks before being taken to our beautiful top floor room (the staff arranged a lovely welcome package for our honeymoon). The room had a mini fridge with free soft drinks. There was also fresh local fruits available that would change daily.

The food is delicious, with a wide choice. The ambience is just right and you can choose whether to done in the main restaurant or sit outside. If you're feeling lazy you can take room service for no additional charge. Food ranged from pizza and burgers all the way to nasi goreng and salmon with cous cous. There is a wide variety of healthy/gluten free options.

The massages start from around 200,000 Rp and are a perfect way to unwind. You can book on the day if needed.

They gym is superb and offers a wide variety of fitness equipent. There are bikes, running machines and rowers. There is a huge selection of weights and a smith machine surrounded by the usual resistance machines and a TRX section. In the middle of the gym is a ring (for some light sparring!). The gym staff are helpful and offer advice and a daily exercise programme at 15:00.

The most impressive thing about the hotel is the staff. They are so welcoming and friendly and would go out of their way to help you. We just loved the personal service which was very fast and efficient.

We can't recommend this place enough and would definitely come back again.

Thank you so much team Samata! :D

A&A

Room Tip: We had the Sea view room which was at the top of the main building. it gave a lovely view of the surrounding area
  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank kungpowalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Samata, responded to this reviewResponded 26 April 2018

Dear kungpowalex,

Congratulation you for your wedding, we truly enchanted to have an opportunity to serve your 2 weeks of memorable honeymoon holiday.

It is extremely heartening to learn that you really love your stay with us, from our thoughtful service start prior your arrival to your entire stay, Zenso delicious meals, gym, spa and complete facilities for such a small Resorts.Your shining tributes to The Samata will be shared with the team, which I believe will encourage them to do even better and make every effort to make the guest happy. Providing the best service is our passion, ensuring all our guest leaving the resort with fond memories.

Your kind recommendation to the travel community is sincerely appreciated. We are looking forward to welcome you back in our lovely Resort for second honeymoon.

With PassionForLife,

Lisa Hariandja & The Samata Family
Resort Manager

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Reviewed 8 April 2018

We stayed at The Samata for 4 nights in March and thoroughly enjoyed our experience. We stayed in the Spa Suite and selected the hotel because of the in-room spa.

The room was very nicely decorated - and their turn down service every evening felt very special and personalised. Their bed is comfortable and they were even able to provide me a firm pillow upon my request. The bathroom in the spa suite is huge because it has the 2 spa beds inside it. It is beautiful and serene and the toiletries (esp the bath salt and bath soak pack) were very nice.

As part of our package we had a daily breakfast (which we ordered in room) and a daily 60 minute in-room massage. This was excellent because we wanted privacy and just to relax in our room. We tried both the balinese massage and their aromatherapy massage with the latter being our favourite. The therapists are very polite, friendly and well trained and ensured that we got the full spa experience in our room complete with a welcome drink before the massage and a delicious ginger tea after our treatment was over.

The food is also very delicious and we looked forward to our breakfast every day. We had read one of the reviews here mentioning that the portion size was small. However, we did not think so and found the breakfast portion quite generous. They have a range of options - most of them guilt free yet tasty at the same time - and we enjoyed exploring different breakfast items. You must try the vanilla french toast - was our favourite.

We also requested for their private bbq by the poolside and were very pleased with the food and the arrangements. One suggestion for the hotel is that perhaps the chef should interact with the guests a little bit - perhaps they were trying to give us privacy but it would have been nice if we could have had a little chat before he started cooking for us and made it less awkward. The staff did make our dinner extra special by arranging for a special birthday cake as a surprise as we were celebrating my birthday.

They also arranged for a beautiful rose petal bath for me while we were out and that was very thoughtful and great to walk in to.

All the staff are very friendly and went out of their way to ensure that our stay was comfortable. We especially enjoyed chating with the manager Lisa on our first day. From our check in till our airport drop - we were given the best hospitality through out. We had special food requirements and had requested for halal food and the hotel and restaurant were able to accommodate our requests.

Just a final word - the hotel is not really in Sanur (as per the various taxi drivers who would be dropping us back to our hotel after our trips to the city centre) as is a 10 min drive away. However the hotel is kind enough to arrange a drop to the Sanur beach upon request and depending on the availability of their driver. Getting back is your own responsibility although taxis are easily available in Sanur.

Room Tip: spa suite is perfect for those who want to unwind and just have a spa experience every day
  • Stayed: March 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Samata, responded to this reviewResponded 9 April 2018

Dear Sarah S,

For a well-deserved vacation, we are elated that your entire experience at The Samata was a lovely one. We greatly appreciate your enthusiasm on your reviews in details in regards our extensive culinary offers, spa treatments and are thrilled to hear you felt touched by the attention of our team. When you travel to our exquisite and relaxing surroundings, it is my personal, heartfelt joy to meet you on the first day and provide you with the our service from the heart.

And your highlight on our convenient location was easily accessible from center of Sanur (the closest town) which takes 10-15 minutes by car from The Samata, we had also shuttle to drop off the town this should be organized in advance according to availability.

When you are once again ready to experience paradise, we will be here, ready to welcome you back to The Samata.

With PassionForLife,

Lisa Hariandja & The Samata Family
Resort Manager

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Reviewed 5 April 2018

My name is Miren, I was traveling next to my sister Nerea through Bali during a month.
We stayed two nights at The Samata and we really enjoyed it. We felt very relaxed during those days because we just stayed at the hotel, sunbathing, swimming, seeing the sunset, enjoying the delicious restaurant and our room with beautiful rice fields views...
Everything was perfect, from tranquility to cleanliness. Also all members of the staff was so helpful and friendly, that made our experience even better.
We really like photography, so we could to take beautiful pictures of our trip during our stay at this beautiful hotel.
I hardly recommend this place to be relaxed during some days in Bali.

  • Stayed: February 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Miren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Samata, responded to this reviewResponded 9 April 2018

Dear Miren A,

I wish to thank you for your precious time send us your comments following your recent stay, we are delighted to read that you had amazing experience with us. We appreciate your compliments and are especially pleased that you enjoyed our relaxing ambiance with your sister, delicious food, beautiful room and rice fields.

We are so passionate about providing excellent service and I am happy to hear from your experience this was demonstrated throughout your stay. Thank you once again for choosing us, we look forward to welcoming you back soon for another amazing stay.

With PassionForLife,

Lisa Hariandja & The Samata Family
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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