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Julia J
Franschhoek, South Africa

modern design dream

5.0 of 5 bubblesReviewed 6 Jul 2016
It is the nicest hotel I have stayed at in my life so far.
We stayed at a private villa, with an extensive outside area and a private pool from which you could directly walk into the bathroom.
In the morning we were able to order breakfast to the villa and enjoy it outside.
The design of the room was very modern and clique, we felt comfortable right away.
The Balé also offers a shuttle to their beach club at Geger beach. When we were there the beach was a bit crowded, so it was nice to have a secluded and more private area.
The menu at the restaurant was very
Date of stay: June 2016
Trip type: Travelled with friends
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Reviews (1,013)
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Reviewed 28 June 2016

We stayed in one of the deluxe single pavilions. The pool was large and you could step down into it through the floor to ceiling sliding doors of the bathroom. The pavilion was very spacious with a number of water features surrounding it.
We decided to have breakfast at our pavilion each morning, a wonderful treat.You can order what ever you want from the breakfast menu.
The staff were friendly, helpful and willing to please. The free taxi service to and from the airport and local area was quick and efficient.
We ate several times at the A La Carte Restaurant, the food was reasonably priced and of good quality. We choose to eat Balinese dishes and found these to be well present and about the right serving.
There was no obligation to leave your pavilion for room service, the staff will clean at your convenience.
We recommend a stay at this boutique resort of about 20 pavilions, surrounded by various water features and the smell of Frangipane.

Room tip: All pavilions appear to be private, not over looked
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
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    • Service
1  Thank susanx512
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madlen E, Manager at The Bale Nusa Dua, responded to this reviewResponded 22 August 2016

Dear Susan X,
Thank you so much for sharing your experience during your stay with us with the Trip Advisor community. I am so happy to read that you had such a wonderful time during your Anniversary stay and that you could relax and unwind.
Once again thank you for staying with us, and we truly hope to welcome you back again at your next getaway to Bali.
Yours sincerely

Madlen Ernest & The Bale Team
Resort Manager

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Reviewed 9 June 2016 via mobile

Before i made a booking i called to the bale to get an early check-in and the staff said yes i could have it. But on the day the staff said they were fully booked and couldnt give us an early check-in though seems noone stay there and it was saturday

Date of stay: May 2016
Trip type: Travelled as a couple
1  Thank Devina A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madlen E, Manager at The Bale Nusa Dua, responded to this reviewResponded 13 June 2016

Dear Devina A,
Thank you for sharing your feedback with us, and choosing the Bale as your holiday destination. In regards to the early check in you have mentioned above. Guaranteed early check in or late check outs are generally only applicable if paid for. Free early check in or free late check outs are subject to availability only, and are not guaranteed. We certainly try our best to make it possible for our guest to enter the rooms early than our official check in time. However with only 29 Villas during a busy weekend with half of the rooms having a back to back turn over make it very challenging for our team.
Once again i can guarantee you, if your villa would have been available for you to check in early we would have certainly extended the free early check in without hesitations.
I truly hope that you have enjoyed the rest of your stay in our villas.
Best Regards from The Bale
Madlen Ernest

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Reviewed 7 June 2016 via mobile

Three night stayed in a beautiful pool villa. I don't want to travel any other way if looking for a beach type holiday. The pool villa was very glamorous with a pavilion in the garden with the day bed, and the pool which you can walk into directly from the bathroom. The service was friendly and helpful m. I take advantage of the private beach. There are cars to take you around the local area. I look forward to coming back to unwind.

Date of stay: April 2016
Trip type: Travelled solo
1  Thank Spinach149
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madlen E, Manager at The Bale Nusa Dua, responded to this reviewResponded 13 June 2016

Dear Spinach149,
Thank you so much for your wonderful 5 star review. I am happy to read that you have enjoyed your stay with us and that we could leave such a wonderful and lasting impression with you.
We truly hope to welcome you back again to the Bale at your next Bali getaway.
Once again thank you for staying with us!
Sunny greetings from Bali
Madlen & The Bale Team

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Reviewed 29 May 2016 via mobile

The Bale exceeded all expectations. The private villas offer pure luxury and a very exclusive setting to enjoy a relaxing holiday. The service and attention to detail was second to none, with all staff incredibly helpful, friendly and professional - nothing was a problem. We enjoyed our own chef one evening and it was a highlight of our holiday. The cuisine is exceptional and offers a range of styles to suit all tastes. The spa is also world class. We can't wait to return!

Date of stay: May 2016
Trip type: Travelled as a couple
1  Thank missljmurphy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RurikoTheBale, お客様担当マネージャー at The Bale Nusa Dua, responded to this reviewResponded 1 June 2016

Dear mrsljr2015,

Thank you so much for your wonderful 5star review and posting on TripAdvisor. Specially Restaurant and Spa team love to hear your comment! Thank you very much to have private dining. We hope The Bale BBQ Dinner became one of the best your memory during this holiday.Once again thank you for staying with us, please contact with us directly for your next stay. We'd love to pick you up at the airport. We always welcome you back here, at The Bale!

Best regards,
Ruriko & The Bale Team

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Reviewed 20 May 2016 via mobile

...need for refurbishment brings it a little away from perfection

In a nutshell,
1. super property: essential, elegant, minimalistic
2. Delicious food always freshly made: please try the tuna from the set menu and the fried banana with coconut sorbet. There is no buffet for breakfast so everything is always made as you order. There is no additional charge for breakfast in the room.
3. Please take the cooking class: it was our highlight. The Chef brings you to the local fish and fruits market and leads you to a full immersion in the Balinese food culture. His personal touch made our experience unforgettable
4. There is a complementary shuttle service for short rides within Nusa Dua area. The hotel is not on the beach but just opposite to one and it takes just 3 minutes to get there.
5. The rooms are big and nicely designed but they would need some efforts to be properly main tended including changing the towels which look old and worn out. Furthermore,a couple of times the room was not made up as we came back from the breakfast even though the sign was placed outside. So, a little more attention should be paid to this and to properly clean the outside lounge area: I spilt some sun cream accidentally and I still found the spot the day after.

Anyway, the experience was positive and I would recommend to stay there because of the very personal attention taken by each of the staff members to your needs. They are like a family and they make you feel you belong to it as well.
Last suggestion: We booked on escape and we got a super deal with either daily massage or daily lunch or dinner included plus cocktails from 18.00 to 20.00. Check it out before booking

Date of stay: May 2016
Trip type: Travelled as a couple
2  Thank queen_s_bys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RurikoTheBale, お客様担当マネージャー at The Bale Nusa Dua, responded to this reviewResponded 1 June 2016

Dear queen_s_bys,

Thank you so much for your wonderful review, sharing your The Bale experience! It was our pleasure to have you here and very glad to hear that you enjoyed our resort and cooking class as well. Yes, our lovely chef Pak Nadi is very friendly, also he has lot's of background. I hope you brought our taste to you home. Once again thank you so much for staying with us and also thank you to suggest some points that we need to improve.

Best regards,
Ruriko & The Bale Team

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